Ipod video problems (no audio)

when I export a video through quick time to my ipod, it plays great but has no audio. I was told that is b/c it's muxed. What is a good mpeg converter program & once you get the program how do you "unmux" the file?

Try VideoraiPod. You can Google it. That worked for me.

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IPod video problems with audio

I recently got a 30 GB iPod video. I have tried to add videos to it, but sort of unsuccesfully. Of the four videos on there, 3 don't have audio.
The only video that has video and audio is a .mov, and yet the other .mov files that I tried to put on, wouldn't even convert.
The other files are .mpg, and they converted and transfered on perfectly, except there is no audio. The video looks great, but you can't hear anything.
Has anyone else had these problems? Any advice/help is appreciated!
-Cristina
G4 Mac OS X (10.4.3)

Hi there Christina!
You'll need to convert it to a .mp4 or a .mov file.
Here's more information on requirements:
H.264
File formats: .m4v, .mp4, and .mov
Video: Up to 768 kbits/sec, 320 x 240, 30 frames per second (fps), Baseline Profile up to Level 1.3.
Audio: AAC-LC up to 160 kbits/sec, 48 Khz, and stereo audio.
MPEG-4
File formats: .m4v, .mp4, and .mov
Video: Up to 2.5 Mbits/sec, 480 x 480, 30 fps, Simple Profile.
Audio: AAC-LC up to 160 kbits/sec, 48 Khz, stereo audio.
If you need more information, see this article.
If you need more details, post back here and I'll do my best to help. You may also want to look at the squared5 website (I posted a link for that site in my first post) for more information.
Best of luck!
~Lyssa
~iBook G4 1.07GHz (Kaiya), with extra 256MB RAM ~and a red Apple logo~(Mac OS X 10.3.9)~ LaCie 160GB external hard drive~ ~3G 15GB iPod (Nakai)~ ~GiveStarsto users who earn them.~

30GB 5G iPod Video Problems.

Hey, all.
I just got a new fifth generation 30GB iPod Video and am having trouble getting the video on it.
I've got all my songs on it, but iTunes won't seem to let me add videos into the library. I followed the instructions in the manual at apple.com, but i've had no luck.
iTunes doesn't give an error when I try to import a video file, it simply doesn't import it. No messages or anything.
Does anyone have any ideas on what I need to do to get videos on my iPod? Thanks.

Well first...
Pacience is all you need
Believe me...
I had MANY MANY MANY ipod problems
and it seems everytime I take time
to solve them...
it seems to always get back to normal
I'm not an Apple worker or anything
BUT you're lucky that Apple community has an enormous
way to help you
You won't find that anywhere else, specially in a
Creative Zen
okay then...
maybe you'd want to use Utility Disc if you have access to an iMac
if not try to use the Diagnostic Mode
built into the iPod Video
- first reset your iPod (menu and center hold)
- once you see the Apple logo, hold in menu and previous/rewind button together until you hear a beep and
a white screen that looks like an old computer will display
- you are now in diagnostic mode
- don't use auto test if it asks you
- select IO
- then, select HardDrive
- then, select the HDSpecs
- once you're done with the HDspecs
select the HDSMARTData
if problem persists rest your iPod for half a day
then try the 5 R's
if problem still persists
try calling Apple Support
basic help is for free for at least
1 year you bought your iPod

IPOD VIDEO PROBLEMS

I have a 30gb ipod video. When I plug it in my computer it plays. When I use my earphones or my brand new monster fm transmitter it doesn't play at all. What can be the problem and how can I fix it?

Headphone jack is broken, volume is turned all the way down on the iPod, the Classic has a Mute feature maybe, ????
Patrick

Need help with ipod video, problems with blinking screen, wont charge

Hello,
I'm a new owner of an ipod video, and I've had it for not even two weeks and haven't used it but 3 or 4 times, and I went to turn it on and nothing happened, so I figured the battery died. Then I hooked it up to the usb and computer (windows xp OS) and nothing except a fast blinking white screen and a low noise, not music though. It wont charge, and I even reinstalled everything and used all the tips online- any words of advice except to take it to an apple store?
Brie
~Georgia

Apple decided to hide the user library folder with OS10.7. You can get to it by using the menu.
Quit Illustrator.
Method one....
In the Finder choose Go > Go To Folder and type "~/Library" (no quotes) and hit OK.
Your Library folder will open.
Then navigate to ~/Library/Preferences/Adobe Illustrator CS5 Settings
Move that Settings folder to your desktop.
Restart Illustrator and try exporting again.
If it works as expected, you can trash teh Settings folder on your desktop.
Since you're removing preferences, items like Scratch Disk settings will need to be reconfigured in Illustrator if you've altered them from the default settings.
Second method.....
Hold Command-Option-Shift when you launch Illustrator.
Preferences will be removed.
You won't get any sort of dialog or window confirming this, it just happens.
Reason for two methods.
Method one allows you to put the settings folder back if yoru problem is not cured by removing it. It also allows you to move items back to the new Settings folder that is created (like Workspaces).

Ipod movie problem with audio

Im trying to put my music videos in my ipod, but once I convert the clip no audio is available. The video plays fine, but no audio. I tried with several videos but the same luck.
Also, can i put my dvds in my ipod and how?

Quicktime, Quicktime Pro and iTunes don't convert "muxed" ( muxed means multiplexed where the audio and video are stored on the same track) video files properly. It only plays the video and not the audio.
See:iPod plays video but not audio.
You need a 3rd party converter to convert the file with both audio and video.
See this for help: Guide to converting video for iPod (Mac/Windows).

IPod Video problem with songs not playing

I received a 30GB iPod video for christmas today and accidently made a mistake while configuring it. Since I had an old iPod I figured that i wouldn't have to insert the enclosed CD and therefore I connected my iPod to my computer. The iPod icon never came up on my desktop so, left with no other choice i had to unplug it with the dreaded "do not disconnect" on the screen. Now, I can put songs on the iPod but it won't play them. The time bar at the bottom of the iPod screen simply sits at :00 as long as i leave the iPod on. HELP!!

http://www.apple.com/support/ipod101/help/

Convert Selection For iPod--Video Problems

I've got video in iTunes, that's not the problem. I've checked, iTunes and QuickTime are both up-to-date. When I try and sync the videos to my 80gig iPod, it tells me that they can not be synced because they are not the right format. They're all .mp4 format and Apple lists that as compatible for an iPod. When I right click on the video and click on 'Convert Selection for iPod', it converts it, but I only get the audio with a blank white screen and no video. I've followed the Apple tutorial and they're video clip works when I convert it. I went to the DivX website and downloaded the newest version of it and installed everything but the DivX player. It still won't work. What should I do?

I think I was able to resolve this myself after some trial and error. It looks like it is all in the name of the file. I've gotten some files to transfer after going into the Get Info section and updating the name (usually shorten the name or take out non-letter/number/# characters and then get the filename on disk to match.

60GB ipod video problems

Hi All,
I just boughts my 60gb ipod this weekend. yay! I seem to have the 60gb ipod 1.1 update video hanging/freezing, then comes back with no audio after several seconds problem that everyone is posting all over the web about. It is happening on most any large video file I put on it.
The fix seems to be to backdate the ipod software version to 1.0, but I can't find it on my software CD. Does anyone know where to get it from, or another solution?
A1136 Windows XP Pro

Welcome to Apple Discussions!
See if this helps...
http://discussions.apple.com/messageview.jspa?messageID=1813873
I have not confirmed if that download link works (from that message). If it does, you can follow the rest of those instructions or simply restore the iPod using that updater...
Restore the iPod
And then reload all the songs.
btabz

Ipod video with no audio

when i download a video to itunes, and convert it to my ipod it no longer has audio, can you help me

Try using this application to convert the videos; more information on the issue is available in this article.
(21798)

Jerky Video Problem. Audio OK

Win XP Pro 32 SP3 2 GB RAM Firefox 20.0.1 FlashPlayer 11.7.700.169
I have jerky video. One short still image after another. Audio is OK
How can I fix it. Tried reloading Firefox. Reloaded FlashPlayer Increased cache size. Same problem remains
Thank you for any help

Let's change the topic a little. The reason I'm using this impossible-to-navigate Win 8 computer is that my own Win 7 computer went belly up in terms of playing anything at all. a couple of weeks ago. Before that, no problem. It was a sudden change, and I don't visit questionable web sites. HP fiddled with the Dr Beats because I was trying to get stereo separation (a MUST have) which they were not ableto do, but I typed in some IP somewhere they told me to. Or it might be one of the Windows/HP automatic downloads that install whether I want them to or not. Facebook will not load in any reasonable time (many minutes to register that I clicked on something.) I got it to play these same videos by uninstalling Flash and downloading Chrome, but it literally takes ten minutes to load a two minute video, and after a few in a row it also displays a black screen requiring a reboot. It appears to be a DNS problem but I have zero idea on how to fix that. The computer is still in warrenty but I have found little help from HP, who with every problem I've had want me to send it back and do without it for three weeks, which is impossible. That computer is also a Pavilion, dv6, windows 7 home premium (which at least is useable, unlike W8,) product number B6S13UA#ABA. If I can fix that problem I won't have to go buy a Mac tomorrow.

Ipod video problems please help

ok i got my video to the format MPEG 4 video file is there anything else i have to do please help

Hi,
Welcome to Apple Discussions
What are you using to create the video? You might want to look at QuickTime - Creating Video for iPod, Exporting iMovie HD to iPod, and Syncing Videos to Your iPod.
Jon

Please help me with the ipod video problem

My ipod suddently appear an unhappy icons, then i follow the steps trying to reset the ipod by toggle the on/off switch of hold, and press the menu and select button until the apple icon appear, but after few sec the unhappy icon appears again, can anyone help me solve this problem?

Is all the software on the computer updated?
iPod Updater Download Page
iTunes Download Page
btabz

ATTENTION! POSSIBLE FIX FOR iPod VIDEO PROBLEMS

For all of you out there who may be experiencing INSANE problems with your new iPod, this may help. We had a ton of issues with a brand new 60g iPod tonight, Christmas present blah blah blah same as everyone that has questions here. Anyhow, after hours and much cursing and my eyelid twitch going mad, we got the dang thing to work! I am drawing the assumption that this thing was shipped screwed up and a restore MUST be done in order for it to work. (All the freezey, sad faced, file with an exclamation point, stuck screens, everything, we went through ALL of that!!!) BUT we had to use the old October version of the iPod updater that comes on the CD NOT the newest one available for DL from November. The November version gave us disk write errors and a resotre could not be done. Also, the iPod went into "disc mode" before we were able to restore it and apparently you can do this yourself (ours did automatically, don't ask me how) There was a link somewhere in this mess about it, you'll have to search on it I suppose. Anyhow, it really was f-ed up right out of the box, it would eject itself while in the middle of song transfers and then there would be nothing on the iPod, then it froze, then... well, it's been hours so I'll spare you the rest. It's working splendid now, so try a restore with the OLD version of iPod updater and good luck to you all. Merry Christmas.

I hear ya loud and clear, an hour after I posted ours did the same thing again.... Does it comfort you to know you're not the only one? Oh, and don't think it's your computer, we have two and it does the same bs on both. :0(

More Ipod Video Problems

Greetings,
After reading these threads all night I guess that the ipod update 1.1 doesn't seem to user friendly. Several solutions involve rolling the update back to 1.0 using the disk that came with the ipod. In the event that the disk gets lost, where would one be able to get the 1.0 update? Any help would be appreciated.

The older iPod updates are available in the Downloads section. Just scroll through the list until you find it. It will be bundled with an older version of iTunes as well.

Ipod video problems (no audio)

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