Ipod video with no sound. help needed.

i recently bought an ipod video. i've been adding songs and pics for the last week or so, but haven't added videos yet. yesterday i had some videos already on my computer and i wanted to dowload them to the ipod. i imported the videos to my library and they played fine in itunes. however, when i tried to download them to my ipod, a message pops up that says this video cannot be played by this ipod. i've heard of this problem before and knew what to do: convert the format of the video under advanced options. then i took the converted video and dowloaded it to my ipod with no problem. then i tried to play the video. the video plays correctly but it has no sound at all. same thing in itunes. i've tried everything. any ideas.

You are in the iPod nano forum here, and you'll probably want to post this question in the Fifth Generation category, the correct location to post this kind of question. (you have a video iPod, not a nano).
Onto the problem. Read this Apple article: iPod plays video but not audio
Quicktime and iTunes don't convert "muxed" videos very well for an iPod. "Muxed" is a term referring to a multiplexed file where the video and audio parts of the file are both stored on the same track.
It ends up only playing the video and not the audio of the file.
This is probably your issue. Try using a third-party program that correctly converts both video and audio.
For example, check out Videora: http://www.videora.com/en-us/Converter/
-Kylene

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