IPod Video won't sync Video with iTunes

After installing the latest version of iTunes and putting an hour's worth of video into it, I plugged my new iPod in. The iPod synced with my music and my pictures, but not my videos(mpg), even though I'd already set the preferences to automatically sync them. Since I purchased this ipod video yesterday, I'm wondering whether I can exchange or return it. Can someone give me a little help?

The iPod synced with my music and my pictures, but not my videos(mpg), even though I'd already set the preferences to automatically sync them.
Unlike the QT Player or the iTunes integrated player, the iPod player does not support .mpg (MPEG1) movies. You need to convert your files to either MPEG4/AAC (LC) or H.264/AAC (LC) formats. Since QT Pro does not convert "muxed" file formats (MPEG1, MPEG2, VOB, some AVI, AVI MJPEG, etc.) you must use an MPEG based third party application like the Videora iPod Converter (free) or similar Windows application.
2.0GHZ G5/533MHz G4 DeskTop/400MHz G4 PB Mac OS X (10.4.3)

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