IPod visible in Windows but NOT in iTunes - please help!

I just got this sexy black iPod. Too bad I can't use it! Please help!
Here's what I've done thus far to try to troubleshoot why Windows sees my iPod but iTunes does not:
-went through the 5 R's (http://www.apple.com/support/ipod/five_rs/) Did this twice with NO luck! I obviously was not able to do the fifth R (restore) since iTunes never saw my sexy black iPod.
-reinstalled iTunes many times (restarted the service, deleted temp files etc)
-went through these steps: http://docs.info.apple.com/article.html?artnum=93716
-made sure that Terminal Services is set to Manual (in services)
-made sure the the black thing was not on 'hold'
-hit menu & select for 10 seconds
-tried on a different PC with a fresh copy of WinXP Pro installed. Same thing! Windows sees the iPod but iTunes does not.
-I ran the diagnostic and it says that my iPod is connected! What!? No it's not!
It also seems kind of slow, however, I don't have anything to compare this to.
I'm beginning to think that my iPod is iBroken. I'm very iDissapointed.
Any suggestions would be greatly appreciated!
--cheeto

I have the exact same problem with the same sexy black iPod. Let me know if someone helps you out. Sorry I don't have a solution. I'll keep you posted.

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