IPod w/frowny face

I have a 20 gig 4th gen click wheel iPod w/o color display that just started to go on the fritz. I was listening to music when it started to get jerky, then it finally stopped responding all together. An icon w/a folder and exlamation point showed up firsrt, then the second time I tried to boot it up a picture of an iPod w/a frowny face and x's for eyes. I downloaded the iPod updater and managed to restore it once, but in the process of reloading all my songs it froze up and went back to square one. Now I want to try to udate the iPod then restore it again, but the problem is my computer won't even recognize the iPod when I plug it in. Suggestions?

Resolved

Similar Messages

  • Ipod displaying frowny face& apple support website

    So my i-pod has been acting funky lately, freezing at random times, not charging, etc. It seems to be fine for a while, but now it just stopped playing and shows the frowning ipod face and exclamation mark. I'm sure theres a post about this problem, but I cant find it...can anyone tell me what this means/how to fix it?
    Pleaseee! Thanks in advance

    My iPod is sad.
    iPod displays a "sad iPod" icon.
    What does this picture on my iPod mean?
    Also, there is a pretty comprehensive post written by another forum member which is about the sad iPod icon or the folder and ! icon. Be aware that it's quite involved and contains some info that will almost certainly void the warranty. If your iPod is still within the warranty period, you should use that option first.
    The Sad iPod/folder and ! icon.

  • My 5th gen ipod touch dropped face down (with case) and now it will not turn on and is not recognized by my PC.  Can anyone help me? I had alot of videos and pictures on it and don't want to loose them.

    Last week my 5th generation ipod touch dropped face down onto the ground.  When picked up the screen was black and did not turn back on.  I tried to connect it to the laptop but it did not recognize the ipod.  Also when it is plugged into the laptop the area by the camera gets warm like it is charging.  But still has a black screen.  I've tried to reset and count to 10, but nothing happends.  Is there anything that can be done to fix this?  Or is it completely dead?  Somebody, anybody please help. 

    Try:                                               
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable              
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • Where do I download iPod nano clock face

    where do I download iPod nano clock face?

    You don't say which iPod you have (I assume a Nano, but I don't know which generation), but here is a link to the iPod manuals. If you have the 6th generation (like me), and you look in chapter 9 on page 44, you will find that there are 18 clock faces already in the Nano. If 18 aren't enough, I'm not sure what to tell you.

  • Help! exclamation point and ipod with sad face

    what does this mean someone please help...

    Gunit454,
    Exclamation point:
    http://docs.info.apple.com/article.html?artnum=61003
    iPod with sad face:
    http://docs.info.apple.com/article.html?artnum=61771
    You have to be patient, until someone else posts. There's nobody sitting here waiting for a new post to show up.

  • IPod to iPhone Face Time - thank you for your help : )

    I have tried to use face time with someone who has an iPhone - both on IOS 5. We both have wi-fi and ended up having to switch to Skype instead. Can someone please help? Should we both be using e-mails to connect? I use her phone number to send text messages and they go through.
    Thank you so much for your help!
    Tupy

    For FT. for a iPhone, you call the phone's telephone number.
    For an iPod, you call the email address that is set for the iPod.
    See:
    iOS: Troubleshooting FaceTime

  • Ipod with sad face and will not stay in disk mode but hdd works

    Hi,
    I've got a problem with my ipod and i've tried everything to fix it and nothing works.
    So basically after my ipod gave me the sad face I tried putting it into disk mode and that worked successfully! However after I plugged it to my computer, it would (after a few moments and windows detects something being plugged in) it resets itself and gives me the sad face again and following that a sign comes up saying Please Wait Very Low Battery.
    I know its not a low battery problem since during disk mode the battery is full.
    Other strange things is that in Diagnostics mode the HDSpecs section just shows just a bunch on meaningless characters and numbers for each of the specs listed. I thought that this may have just meant I had a broken harddrive so i got one of those ipod harddrive to IDE converters and plugged by ipod harddrive in (yes i now have opened the ipod). Strangely enough the ipod hard drive appears on my computer and works beautifully and i can read and write to the drive.
    I went though the forums and found someone with the exact same problem and was solved:
    http://discussions.apple.com/thread.jspa?messageID=7244984&#7244984
    However the person never said how they solved it except that they followed the guide posted by Mitch 751 which I also tried to no success.
    Does anyone have any ideas what else I can try?
    Cheers,
    Victor

    same problem mate ???

  • Got new ipod mini, wont charge! Shows ipod w/sad face

    I just bought a 4GB ipod mini. Whenever I charge it [i use the charger on the "iHome" dock] it first shows the apple logo, then after a few seconds it shows the little ipod with a sad face, and it says "apple.com/support/ipod" then after displaying that for a few seconds, a little picture of a battery and an exclamation point next to it flashes really fast, then it repeats the whole thing over again. I have never used it before that is why i am worried!! has this happened to anyone else?? I know that it isnt the iHome charger because my sister has used it on her mini ipod and it worked perfectly!

    AH! sorry wrong section to post it in!

  • Frozen ipod with sad face

    when i push the menu button i get the sad face w/ exclamation point. i've tried to follow all steps except restoring the ipod. what can i do from here?

    Or you can try to do step 9
    1. Try these five steps (known as the five Rs) will conquer most iPod issues.
    http://www.apple.com/support/ipod/five_rs/
    2. Try to put the iPod into Disk Mode if it fails to appear on the desktop
    http://docs.info.apple.com/article.html?artnum=93651
    Still can't see your iPod?
    Several things could keep iPod from appearing in iTunes or in the Desktop/Finder when you connect it to your PC/Mac. The most likely causes are listed below in logical order. Check each one starting from the top of the list to see if that is what's keeping iPod from appearing.
    3. Try to wait 30 minutes while iPod is charging.
    4. Try another known-good FireWire or USB through Dock Connector cable.
    5. Try another known-good FireWire or USB port on your computer .
    6. Try to disconnect all devices from your computer's FireWire and USB ports.
    7. Try to connect on a different computer i.e. a PC formatted iPod connect with a Mac computer or Mac formatted iPod with a Window base PC.
    8. Try to do a Erase (Disk Utility) on a Mac computer or a reformat with a PC (Disk Management tool) but ensure you choose the right Drive (your iPod not your Hard Disk of your computer).
    9. Try to run the iPod in “Diagnostic mode” . which can be accessed by pushing the “hold” switch into the “on” position and then “off” (into the original position). Then press the following buttons in the following order: “menu” plus “select” (centre button) then press “reverse” plus “select”. This will take you to the hidden diagnostic mode screen menu. It may take a few trials and pressing the buttons in the right way for this to work, so be patient and keep trying if you have to. The diagnostic mode will give you 7 choices which are: Memory, IO, Power, Status, SysCfg, Diskmode, and Reset. Don’t bother trying “reset” because in my case it didn’t work it just took me back to the same problem. Instead, choose “diskmode”, after which you should get an odd looking “ok to disconnect” sign on the iPod screen.
    If one of the above step helps to get your iPod to be recognized with your computer, do a Restore.
    But, if none of these steps address the issue, your iPod may need to be repaired. You can arrange for service at the iPod Service Website.
    I strongly suggest that you should find a Mac computer and do a Restore there, your iPod is likely to get recongized in this way.

  • IPod Mini - sad face! "Loaner" iPod?

    OK...so I got the sad face, and tried everything the website suggests. I took it to the Apple store and it appears that I'll have to send it in. What I'm wondering is if I borrow an iPod from a friend and load my music, can he then turn around and re-load his library from his computer? Does that make sense?
    I REALLY cannot live without my iPod!!!
    PC   Windows XP   iPod Mini

    Yes, he can simply plug it into his computer and put his music back on it.

  • IPod 5g, sad face BUT boots into disk mode

    Hey everybody, I have a iPod that my uncle brought me, he says it's his sons, but he doesn't need it. This ipod boots with apple logo, hdd making clicky sound, and then a sad face appears for about 4 seconds and shuts down. If I try holding center and play buttons, it does boot into disk mode, but before that it says that I have to connect it to the computer to restore it, but itunes doesn't recognize it. But computer does. is there any way to fix it?

    The Sad face icon is usually a very good indication of a hardware malfunction or failure usually with the iPod's Hard Drive, which would also explain the loud clicking noise you are hearing. 
    Have you seen this article yet?
    iPod display's a sad iPod icon
    If you are up for the challenge, you can also try all of the troubleshooting mentioned described by another forum member Mitch 751.
    https://discussions.apple.com/thread/1193481?start=0&tstart=0
    B-rock

  • Ipod has sad face & other things HELP!

    my ipod won't do anything! it froze and then a sad face ipod popped up! i tried restoring it but the updater keeps saying, "can't mount iPod" and my iPod, meanwhile, has the apple logo on the screen constantly and then it flashes and the sad face pops up, and then a battery comes up even tho it says the battery is full! i have no idea what 2 do! HELP

    Sad iPod face
    http://docs.info.apple.com/article.html?artnum=61771

  • Got new 4GB mini ipod, wont charge!! shows ipod w/sad face! HELLLP!

    I just bought a 4GB ipod mini. Whenever I charge it [i use the charger on the "iHome" dock] it first shows the apple logo, then after a few seconds it shows the little ipod with a sad face, and it says "apple.com/support/ipod" then after displaying that for a few seconds, a little picture of a battery and an exclamation point next to it flashes really fast, then it repeats the whole thing over again. I have never used it before that is why i am worried!! has this happened to anyone else?? I know that it isnt the iHome charger because my sister has used it on her mini ipod and it worked perfectly!
    Please help!

    Hey.. well the same sad face thingy happenned 2 me b4 and the weird thing was it went away! after a day! but nyway my advice.. go to ipod + itunes on the top tab and look at troubleshooting to find out to fix the problem. One place is: http://www.apple.com/support/ipod101/help/3/
    The second thing about the battery and an exlmaation point, it means its not charged* and if you can't plug it in2 the computer theres not much u can do. Well, i recon theres somethin wrong, but im tellin ya, go to the toubleshooting and try that and hopefully it will work. Happy Holidays
    *Im not a proffesional dude, so i cant guarentee im right - as im basing my facts on my own knowledge.

  • Does iPod 4g support face detecting?

    I updated my iPod touch 4g to iOS 5.1 but as mentioned in the details I could not find any facetection in my camera app. I tried to find if my iPod supported it but. O clear info is there on the site. I want to know of it supports face detection?

    Yes.

  • How to open ipod for sad face?

    I have TRIED EVERYTHING FOR THE SAD FACE AND I THINK A LOT OF PEOPLE HAVE SIMILIAR PROBLEMS AS I DO. I GET AN APPLE ICON , THEN THE SAD FACE THEN NO BATTERY AND THEN MY IPOD MAKES NOISES , DIES AND THEN AGAIN APPLE LOGO AND THE THE WHOLE CYCLE REPLEATS. PLEASE PLEASE HELP ME .!!

    AN APPLE ICON , THEN THE SAD FACE THEN NO BATTERY AND
    THEN MY IPOD MAKES NOISES , DIES AND THEN AGAIN APPLE
    LOGO AND THE THE WHOLE CYCLE REPLEATS. PLEASE PLEASE
    HELP ME .!!
    I have this exact same issue! it started a couple of days ago. Right now i just have it charging to see if that helps, but it has been about 45 minutes with no change. I definitely do not want to take mine apart though...
    I've only had it for about 15 days.
      Windows XP  

Maybe you are looking for

  • Could this be the worst customer service ever???

    Hi - not used the forum before, but have had the most unbelievable time trying to deal with BT.  The simplest way to illustrate how abysmally terrible they have been is to paste below the letter of complaint (and the follow up 2 weeks later) that I h

  • Multiple Crashes, Gray Thumbnails

    Wow, am I having problems with version 7.01. first, could not import a simple I movie hd project of less than five mins of movie. Second, crashed at least ten times will importing movie files from my hard drive. third, would crash while generating th

  • HANDLING UNITS ERROR

    Hi  All we are working in HU and SU managed warehouse scenario , where for packing artiacles we are using HU units for carton and SU for  pallet , HU and SU configuration is  carried out and Put away is perfect successful with out any error  , but wh

  • Displaying Text in a Dialog Box

    I'm learning Java by reading the book : Java How to Program, 5th edition. Starting chapter 2, all the example programs use windows or dialog boxes to display output instead of display output in the command window. Can someone explain to me why is thi

  • Creating Partitions in Existing tables with Data

    Hello everyone, I want to know what the best way of creating partitions, in tables having data, is .. ??? thanks Rossy Rocs