IPod w/video with sound synced to vid problem

got my ipod/ video on Friday night. frustrated, I finally was able to get my own video to play on the ipod.
problem:
the video and the sound are out of sync. the video plays about a quarter second faster than the sound so it feels like I'm watching my family in a foriegn movie.
am I encoding something wrong?!
help
ipod with video Windows XP

found answer elsewhere

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