IPod will connect to computer but not to iTunes (I followed the apple website guide already)

My iPod touch 4th gen WILL connect to my computer but not iTunes. I ran the diagnostics in iTunes and Apple mobile service is running, iTunes is updated and iTunes says everything is ok EXCEPT it says there is no iPod connected, but my computer says it is.
The apple diagnostic is located under the "Help" tab in the "Run Diagnostics" button.
Everything is a green light and is ready to go, except the last diagnostic which says that I do not have an iPod connected. The problem here is that I do, It is also a new iPod and when I plug it in I hear the computer beep that signifies that an external device has been connected.
My sister also has this problem connecting to the same computer (the only computer with this problem).

Have you tried everything here:
iOS: Device not recognized in iTunes for Windows
including:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
or
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP

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Ipod will connect to PC but not itunes

Hey, I'm having a problem with my fifth generation ipod(30gb). When I plug it in to put music on it, a message comes up and says,"The software required for communicating with the iPod is not installed correctly. Please reinstall iTunes to install the iPod's software." I have installed itunes 3 times and it has never helped with the problem. I also thought thought of updating my ipod or restoring it but im not able to because an "iPo service error" comes up when I start the updater. Please help.
fifth gen. ipod 30 gb. black Windows XP

hi Snoop!
with those symptoms, we'd better start off with the possibilities in these documents:
iPod for Windows: Fast user switching in Windows XP is not supported
iPod shows up in Windows but not in iTunes
love, b

TS1538 my ipod shows in my computer but not in itunes but my iphone does show in itues

when i plug ipod into my computer it shows up in my computer but not in itunes but when i plug my iphone in it shows up on itunes

Hello there, gruntf0rlif3.
The following Knowledge Base article provides some in-depth steps to review for troubleshooting your iPod not showing in Windows:
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/TS1369
Feel free to start with the iPod Troubleshooting Assistant step and work your way down from there.
Thanks for reaching out ot Apple Support Communities.
Cheers,
Pedro.

Yet Another Faulty iPod Classic - Connects to "computer" but not iTunes

In Oct 2009, I purchased 160GB Classic and is now out of warranty so unable to replace, and i am not too keen on buying another one (NZD $470 RRP).
It had been working as per normal until Dec 2010 when I tried to sync the iPod on newly updated iTunes (10.1) then it started to freeze during sync and now, it doesn't sync any longer. It is howing as "connected" on the iPod and in "My Computer", but doesn't show up in iTunes at all.
iTunes also freezes (doesn't work whatsoever) while my iPod is plugged in to my computer. I have tried everything that the "Apple" help sites suggest (the 5 "R's", formatting, disk mode etc) you name it, but to no avail.
Trying to fix this problem is becoming frustrating and time consuming. My wifes iPhone 4 works perfectly so I know it's not the computer or iTunes itself. As I (had) trust in Apple products, I would expect this to last for more than 15 months.
I have no idea how this all came to be, and would just like it to work as normal again. What a way for Apple to earn its' "money"...
PLEASE, if ANYONE can help here, it would be very much appreciated.

I purchased 4 x iPod Classic 160gb units between July 2008 and March 2009 (and a 120gb Classic with which we have not had a problem). One unit worked for one day and had to be returned and was replaced with a new unit. The other three all failed within the 12 month warranty period and were replaced by Apple. Of the four replacements, three have now failed about 15 months after they were replaced. Of course the units are outside warranty (in particular due to Apple only offering the greater of 3 months warranty or the remainder of the original warranty). The units haven’t been subjected to any forceful knocks and as demonstrated by the lack of physical marks on the units.
To have 7 out of 8 units fail in this timeframe is in my opinion indicative of a fundamental flaw in the build quality or design of the units. After putting my case to Apple Australia I finally received a reply confirming that the units were out of warranty and nothing could/would be done - but they did offer a "thank you gift" of a credit of up to $125 at the Apple Store if I spent at least $425.
I replied that this wasn’t satisfactory but took up the credit whilst it was offered to at least get some discount off a new 160gb Classic (more reliable I am led to believe!). I am now out of pocket over $770 with replacement three units and still have one remaining unit that could die at any time.
Apple is no longer replying to my emails. If anyone with similar experiences would like to join together to put pressure on Apple to make good, or pursue other actions via consumer affairs, please reply on this forum.

Router will connect to computer but not internet

My WRT54GS will connect wirelessly to my computer,but will not connect to the internet. To get on the net, I have plug the line from the cable modem to my pc. Any suggestions?

Your router is not configured...You need to configure your router...
As your Internet Service Providor is Cable you can follow the link here this will help you configure your router...

Ipod is recognized by computer but not by iTunes

When i plug in my ipod 5 to my windows computer, it beeps and a windows page pops up asking if i want to import pictures or view files off the ipod but iTunes does not recognize the iPod, it does not show up as being connected to the computer on iTunes.

See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem

5th generation ipod is recognized by computer but not by itunes.

Every time I try to sync, iTunes doesn't respond. I just get the spinning beach ball and I must force quit. The computer recognizes the ipod but not Itunes. Both work fine independent of each other.

Start with these articles and see if that gets you anywhere...
iTunes for Windows: iTunes 7 doesn't recognize iPod
http://docs.info.apple.com/article.html?artnum=304434
iPod missing in "My Computer" or in iTunes for Windows
http://docs.info.apple.com/article.html?artnum=61711
Also you might try forcing the iPod into disk mode first, then connecting it to your computer and see if that makes it show up in iTunes...
Putting iPod into Disk Mode
http://docs.info.apple.com/article.html?artnum=93651
Windows confuses iPod with network drive or hard drive and may keep iPod from mounting or songs may seem to disappear
http://support.apple.com/kb/TS1493
Cheers,
Patrick

Ipod shown in my computer, but not in itunes....

ive done everything possible.. my ipod doesnt play certain songs, it just skips and goes to the next one in line. andd uh.. when i connect my ipod it prompts me for action it also runs an autoplay?.. somebody help?

sorry for not being clear.
at the beginning of the post, my ipod wasnt playing certain songs, it would just skip to the next song, and was not showing up in itunes(but showed up in 'My Computer').
after formating it in FAT32(not quick format) and then restoring it in itunes, i was able to get it to show up, but only when the ipod is in disk mode.
as of now. i can put music onto my ipod but its a pain having to put it in disk mode everytime, i want my old ipod lol. plug n play

Ipod found in my computer but not in iTunes with "do not disconnect"

I bought my ipod nano yesterday and when i installed everything and plugged my ipod into my computer.. i got the "do not disconnect" message, When i click on My Computer it reads as a drive, but it is not found in iTunes and i can't use the ipod when conncected to the computer

See if this helps:
iPod appears in Windows Explorer but does not appear in iTunes
Regards
Colin R.

IPod appears in My Computer but not in iTunes.

I have a 30GB Video iPod, & everytime I plug it in I get a an error message that says:
iPodService Module has encountered a problem and needs to close. We are sorry for the inconvenience.
I'm not to sure what to do, I've tried the 5 r's & nothing helps to fix this problem.

hi haptic!
I had it all working fine until I formatted my pc. Now windows recognizes it but not iTunes or the updater, and I don't get any error message.
just checking. have you investigated these possibilities yet?
Strange iPod behavior when Windows confuses iPod with network drive
iPod for Windows: Fast user switching in Windows XP is not supported
iPod not recognized and Windows Device Manager is empty
... another thing to check if your Device Manager is blank is this possibility:
No Items Appear in the Device Manager List When You Open It
otherwise, try steadily working through this document (apologies if you've seen this one already, but there are things in this one that you didn't explicitly mention having tried.)
EDIT: sorry, got the link wrong first time around ...
iPod appears in Windows Explorer but does not appear in iTunes
keep us posted.
love, b

HELP!!! ipod appears in my computer but not in itunes...

i did what apple says to do but it wont work.... my dad connected it to the computer and itunes doesnt even pop up. so he disconnected it, opened itunes and connected it. it didnt show my ipod, yrt the ipod charges.... my dad pressed view and then he chose the 3rd picture thing and songs went into... when i tried it 2day it didnt work.. are there any ways i can put songs in my ipod?

"my dad pressed view and then he chose the 3rd picture thing and songs went into."
Sorry, I don't know what that means.
Have you had a chance to look through these?
USB drivers are not installed properly or are out of date.
iTunes 7 doesn't recognize the iPod.

Ipod shuffle recognized by computer but not by itunes

Hi,
I hope someone can help. I have just purchased an ipod shuffle and went through all the installation okay to find the ipod just blinks in orange mode and is not recognised or picked up by itunes. There is no symbol present in the sources bar.
The computer has picked it up and describes it as a usb disc drive. The drivers for it look to be windows ones and can be found in the device manager under disc drives. I tried to change the drivers but found it just kept replacing them with windows ones.
I downloaded the help pages and went through the lenghty process of uninstalling ipod and itunes and reinstalling them, making sure my norton security center was disabled, but I still encounter the same problem.
Is there anyone who has had similar problems or can advise me what to do please.
many thanks.

Hi
Did you get any further with this? I bought a shuffle today, and have exactly the same symptoms, haven't found a solution yet.
Thanks.
Windows XP

Ipod shows up on computer but not in itunes

my ipod shows up on my computer and when i plug it in it says do not disconnect but it is not recognized in itunes. i have tried to plug and unplug it, update software and reset it while itunes was open and ipod was plugged in nothing works what do i do?

Have you Tried all the 5R's yet? http://www.apple.com/support/ipod/five_rs/ if iTunes isn't recognizing it you might need to restore using the iPod updater.

Why will Firefox 3.6.3 not open Quicktime files from the Apple Website on a Mac OS X 10.6.3?

While trying to view the Iphone 4 page on Apple, firefax will not open the quicktime video. But Safari will open this file. Why?
== URL of affected sites ==
http://www.apple.com/uk/iphone/features.html#design-video

Hello superdavis78, try in [http://kb.mozillazine.org/Profile_folder_-_Firefox#Mac profile folder] to delete the [http://kb.mozillazine.org/Profiles.ini_file profiles.ini] file to force Firefox to create a new default profile.
see also: [https://support.mozilla.org/en-US/kb/Recovering%20important%20data%20from%20an%20old%20profile#os=mac&browser=fx19 Recovering important data from an old profile]
[http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox Transferring data to a new profile - Firefox]
thank you

My ipod will connect to my computer but not to itunes

i have recently changed my ipod touch 4generation screen. i ahve done this multiple time without a problem and this time was the best ive done. when i plug in my ipod, it shows up in "my computer" but not in Itunes. if the ipod shows on my computer, its not the cord. i tried multiple hard shut downs and they did nothing. i have completely reset the ipod to defualt settings from the general setting in the device twice saving my info in drop box and icloud as back ups but that also did nothing. the ipod works perfectly fine by itself however the camera wont load. also, when i plug the device into my windows computer, even though there are pic and videos; my computer says there arent any. someone please help!!!!!

Go through the troubleshooting steps here:
iOS device not recognized in iTunes for Mac or
iOS device not recognized in iTunes for Windows

IPod will connect to computer but not to iTunes (I followed the apple website guide already)

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