Ipod will connect to PC but not itunes

Hey, I'm having a problem with my fifth generation ipod(30gb). When I plug it in to put music on it, a message comes up and says,"The software required for communicating with the iPod is not installed correctly. Please reinstall iTunes to install the iPod's software." I have installed itunes 3 times and it has never helped with the problem. I also thought thought of updating my ipod or restoring it but im not able to because an "iPo service error" comes up when I start the updater. Please help.
fifth gen. ipod 30 gb. black   Windows XP  

hi Snoop!
with those symptoms, we'd better start off with the possibilities in these documents:
iPod for Windows: Fast user switching in Windows XP is not supported
iPod shows up in Windows but not in iTunes
love, b

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