IPod will not be recognized by iTunes library

I have my iPod connected to the computer and the iPod shows that it is connected, but the library doesn't recognize that there is a device connected.

The following may help:
Windows computer: iOS: Device not recognized in iTunes for Windows
Mac computer: iOS: Device not recognized in iTunes for OS X

Similar Messages

  • Ipod will not show up, in iTunes library please help.

    Ipod will not show up, in iTunes library please help.
         I just updated to the newest version of ITunes well, not just but a few days ago. Anyway I have windows 8, and in ITunes my Ipod 5th gen will not show up. I have tried somethings such as unpluging repluging, going to services and restarting, basiclly everything on yoyutube, none still work. It's ***** to cause I just wanted to put music on my Ipod, if anyone has an idea of what to do please give some suggestions.
    Thank you, for trying to help.

    Hello Stephen19wfwake,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at:
    iPod: Appears in Windows but not in iTunes
    http://support.apple.com/kb/TS1363
    1. Try the iPod troubleshooting assistant:
    If you haven't already done so, try the steps in the iPod Troubleshooting Assistant (choose your iPod model from the list).
    If the issue remains after following your iPod's troubleshooting assistant, follow the steps below.
    2. Restart the iPod Service
    3. Restart the Apple Mobile Device Service
    4. Empty your Temp directory and restart
    5. Verify that the Apple Mobile Device USB Driver is installed
    6. Change your iPod's drive letter
    7. Remove and reinstall iTunes
    8. Disable conflicting System Services and Startup Items
    9. Update, Reconfigure, Disable, or Remove Security Software
    10. Deleting damaged or incorrect registry keys
    Best of luck,
    Mario

  • My ipod will not be recognized by Itunes

    I keep trying to put my ipod on my computer and it will not go in as a drive. The computer recognizes it as "Connor's Ipod (K:)," but Itunes will not allow it and gives me an error message sending me to this screen: http://support.apple.com/kb/TS1363?viewlocale=en_US. I have done every single step including reinstalling iTunes but the problem still persists. The error message states "An Ipod has been detected, but it could not be identified properly. Please disconnect and reconnect the ipod, then try again. If the problem persists, uninstall itunes, then install again." I have done every step on the page, and tried reinstalling itunes. It worked fine until I updated it to the most recent update. My brother's ipod does work however, same model(Nano 7th gen 16GB), except his is green(don't think it matters), which is odd. Please help as music is my life.

    See Here...
    Unable to Update or Restore
    http://support.apple.com/kb/HT1808
    This will not necessarily work if the Device has been modified.

  • My ipod touch 5th gen will not connect to itunes, but my computer registers my ipod. i have tried placing my ipod in recovery mode, uninstalled and reinstalled itunes, and restarted my laptop but my ipod will not connect to my itunes..... help ._.

    My ipod touch 5th gen will not connect to itunes, but my computer registers my ipod. i have tried placing my ipod in recovery mode, uninstalled and reinstalled itunes, and restarted my laptop but my ipod will not connect to my itunes..... help ._.

    Try
    iOS: Device not recognized in iTunes for Windows
    I would start with              
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    or              
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    Before you reinstall the Apple software, also remove iCloud vi Control Panel Remove programs. The reinstall the Apple programs
    New cable and different USB port?
    Runs this and see if the results help with determine the cause
    iTunes for Windows: Device Sync Tests
    Try on another computer to help determine if computer or iPod problem

  • HT1369 Ipod touch not being recognized by itunes (but is registering as an external drive by the computer itself) have updated and reinstalled itunes, stopped/started apple mobile device and removed and mobile programs associated with my non apple cellpho

    Ipod touch not being recognized by itunes (but is registering as an external drive by the computer itself) have updated and reinstalled itunes, stopped/started apple mobile device and removed any mobile programs associated with my non apple cellphone. This seems to have started happening after the last Itunes update I did as I was able to put music on my ipod touch a month or so ago. Is there some way to go back to an older version of itunes? I really have no idea what else to do since I followed every step on the trouble shooting page for windows 8.

    I had this problem too and my roommate solved it!
    Go to 'Settings'
    'Music'
    Scroll to the bottom and enter your password to log onto your home sharing
    Then connect to iTunes and sync!

  • My ipod will not sync with my itunes because there is not enough memory.? what does this mean.? how do i fix it?

    Alright, so my Ipod will not sync with my itunes accoutn because there is not enough meemory. Apple is refusing to help me becasue it wasn't purchased recently. So if anyone has any idea what this means, or how to fix it, I'd be greatful for your tips and suggestions.

    What is the wording of the message? I do not understand what memory you are refering to.
    Computer memory (RAM)
    Computer storage (HD)
    iPod memory
    iPod storage.

  • HT1727 the computer my itunes were on completely crashed. i rebuilt my files on a new computer but my 4th generation ipod will not sync with the new library. what can i do to have the two devices work together again?

    the computer my itunes were on completely crashed, nothing was recoverable. i bought a new computer but my ipod would not sync with it. i rebuilt my itunes library from scratch but my ipod will not sync with it.how do i get the two devices to sync?

    Follow the steps given here…
    Syncing to a "New" Computer or replacing a "crashed" Hard Drive

  • My ipod will not be recognized by my computer,I pluged myipod 2nd g into my computer,went to settings and erased all contents now all i get is thepicture of a usb cord and itunes at the top how can i fix this?

    My ipod is displaying a usb cable at the top of it is itunes,i get a message on my computer saying the usb is not reconized.my ipod will not go back to the original when i unplug it from the computer, help

    See Here...
    Unable to Update or Restore
    http://support.apple.com/kb/HT1808
    This will not necessarily work if the Device has been modified.

  • Another "iPod Touch not being recognized in iTunes" thread

    Ok, I have a 2G 32G iPod touch and it was working beautifully...but here lately it is refusing to be recognized in iTunes. I have it plugged in and it shows charging on the iPod screen, but will not come up in iTunes...I've restarted the comp and iTunes so many times it's not funny. I've followed everything from http://support.apple.com/kb/HT1852 and I guess I'll need to post the results. I did reinstall iTunes as well.
    First, in the Device Manager my iPod doesn't show up in the USB drop down menu like the page says it should.
    Second, when I go to the Event Manager I see some errors that say "The description for Event ID ( 0 ) in Source ( iPod Service ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: Service started." And I have no idea what that means, as I'm not computer savy.
    And I guess finally my iPod isn't showing up in my computer like some others have told me that it should. Any questions I need to answer please feel free to ask, I'll try anything I just want to be able to get iTunes to see my iPod again lol.
    Thanks for all the help in advance.
    Message was edited by: digital-suicide

    I had similar problem. Touch 2G was working perfectly until a few weeks ago then when I tried to download newly purchased music, my PC would not recognize my Ipod Touch. I had this problem back in April and it was resolved with updates from Microsoft and Apple. Anyway, after trying everything in desperation I called Apple yesterday and spent 3.5 hours on the phone with a tehnician who wouldn't give up until she resolved the issue, AND SHE DID!!!! We tried a lot of things but what seemed to work and might work with you is to uninstall ALL Apple applications, Bounjour, Mobile Me, ITunes and Quicktime (you don't have to uninstall Safari) and disable any firewalls or security programs you have, restart the computer and then reinstall Itunes again, restart the computer and then try connecting your device to the computer. We also returned the IPod to the factory settings. If that is indeed your problem, you will notice the popup window, that was appearing before the problem began, telling you that the driver needed has been installed. It is a driver problem. I was so impressed with the technician and her determination to solve my problem. I hope this helps.

  • New Nano will not be recognized by Itunes

    My Nano is new (Christmas) and Windows XP will connect, but the connection will not show up in Itunes. We have the lastest version of Itunes. It does recognize my dad's Nano. Please reply to [email protected] since I have trouble on these forums.
    Thanks

    It is unlikely that two consecutive iPods have the same problem, so let's assume there is nothing wrong with the iPod for now.  There is no systemic problem with iPod nano 7th gen and iTunes 12.  Even my ancient 3rd gen iPod "classic" from 2003 works fine with iTunes 12 (and the latest OS X).
    Since your other devices connect to iTunes, your OS and iTunes installation seem to be fine.
    Does the iPad or iPhone use the same docking cable (not the newer "Lightning" cable)?  You want to rule out a faulty cable as the cause.  There are separate connection points on the connector for power and data, so it is possible for it to charge from a connection, but not connect for data, due to a faulty cable.
    So (if you can rule out faulty cable), that leaves a problem with the USB port.  It charges, so it seems to supply enough power.  But because it shows only the battery status icon, it's like you are connecting it to a USB power adapter; there is no data connection either to iTunes or the Mac in general. 
    As a test, shut down (power off) the iMac and disconnect all USB devices (including any hubs).  You can leave standard USB keyboard/mouse connected, if used.  Do this to Reset the iPod
    Reset your iPod - Apple Support
    Start up the Mac, run iTunes, and connect the iPod to a direct USB port, by itself.  Any difference?
    If that does not help, try putting the iPod in Disk Mode
    Putting iPod into Disk Mode - Apple Support
    Then, connect it to the Mac and run iTunes.  Any indication in iTunes, on the Mac in general, or on the iPod's screen, that there is a data connection between iPod and computer?

  • My ipod will not connect to my itunes even in recovery mode, I don't know what to do

    My Ipod touch will not connect to my itunes on my laptop even when I put it into recovery mode. My laptop's itunes does not connect it or even register it. I don't know what to do.

    Try DFU mode and then restore to factory settings/new iPod via iTunes                   
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    Try another USB port
    Try another cable
    Try on another computer
    Try DFU mode and then restore to factory settings/new iPod via iTunes                   
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - Make an appointment at the Genius Bar of an Apple store.
      Apple Retail Store - Genius Bar

  • My nano ipod 7 gen will not be recognized by itunes but my classic ipod syncs just fine

    my nano ipod 7 generation will not sync or be recognized.  it says it detects an ipod but cannot be recognized.  i have an ipod classic that syncs just fine.  why will my nano not be recognized?  it is a new computer and i have done everything it has asked in the help section.  nothing works?

    In iTunes, if the sidebar (along left side of window) is hidden, from the menu bar, under View, select Show Sidebar.  The iPod should appear in the sidebar, under DEVICES.  It does not appear there, when you connect the nano?
    If not...
    it says it detects an ipod
    Where does it say the iPod is detected?

  • I have a new ipod touch  Model A1367. Charged it for two days now and it will not be recognized by itunes for automatic download.

    Hvae new ipod touch. It has charged for two days and will ntobe recognized by itunes as a new device for an automatic download. I cannot get rid of the plug in screen that comes up first before it is charged, Thanks

    Assuming a PC, start here:
    iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows
    A Mac:
    iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X

  • Ipod will not be recognized and is screwing with window xp

    One day my iPod reseted itself when my computer crashed, and when the ipod turned back on it deleted everything on it and went to "chose language".
    Windows will not recognize ipod most of the time (sometimes randomly sees it in explorer, but I can't do anything with it)
    Ipod interferes with my windows start up and shut down (comp will not fully startup or shut down unless ipod is disconnected)
    Here is what I tryed:
    Restarting iPod - just resets back to "choose language"
    Restore/update software - crashes when I reset the ipod when connected, other then that it just asks for an ipod to plug in even when my pod is pluged in
    Disk mode - does not seem to matter when connected to computer
    diagnostic mode - tests seem to show everything is fine
    Diffrent computer that my iPod was already registered on and worked fine with before - no cigar
    Uninstalling and then reinstalling all ipod stuff - yeah... not working
    Now in the process of writing this my iPod seems to be getting recognized. iTunes just launched, autoplay started up, and xp explorer sees it, but explorer freezes when i try to do anything.

    Have a look
    http://discussions.apple.com/thread.jspa?messageID=2001071#2001071
    Changing the iPod drive may helps

  • Ipod touch not being recognized by itunes now

    i have a friend who has an ipod touch....everything had been going fine for him and then all of a sudden it was not being recognized any more....what caused this? he did say that he had done an update but i'm not sure what version he has....could this possibly be the problem.....does anyone an a fix for this?

    I think Apple is having a problem at the moment, my Ipod touch was always fine syncing until the new update! (Even on older itunes version, I could'nt sync since new update came out) It just isnt recognizing the device...
    Ive done all that Apple says to do, none of which helps at all, I reckon its thier own side of the problem they need to fix...

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