IPod will not connect to iTunes. USB cable works (iPod charges)
I can drag and drop files into the iPod and everything. However, it just won't let me do anything under the "Version" tab. I cannot do a system restore or see what version I have. It says it needs a USB cable...but I have 2 and they both work since when I put it in the iPod beeps and charges.
Why won't itunes allow me to restore?
Okay, try this:
Click Start, then type "Device Manager"
In the resulting window that comes up, find your iPod driver and delete it by clicking the red "x" icon in the action pane.
After that restart your computer and your iPod, unplugging your iPod in the process.
When you turn you computer and your iPod, plug in your iPod after loggin in.
This should get your iPod working.
After this, I don't know what to do although I can do further research if need be.
Similar Messages
-
Hi, I HATE to ask for help with this, but I HAVE looked everywhere and Google searched different wordings and have not found anything similar nor a solution to my problem! My good old iPod 4th-gen charges just fine in any wall outlet, in any house, but when I connect it to my brand new ASUS laptop that has Windows-8 and 3.0 USB ports using the charging/data cable, the charging process just keeps "blinking" BOTH the iPod and the laptop and it will not connect to ITunes and I get "A Device is Detected" message that keeps popping up and going away over and over right above the Windows desktop toolbar. When I go to control panel and select "Devices" it does show the iPod, but for only a split second and than it disappears, but than it comes back again for a split second and than it disappears again and just keeps doing that over and over and over! I have tried resetting the iPod while it is plugged into the laptop by holding the power and menu buttons, that did no good. I also tried uninstalling iTunes and any other Apple stuff listed and reinstalling it all, that did NOT work! The iPod, the laptop and iTunes ARE all fully updated! I AM using a brand new charging/data cable that I just opened up an hour ago (I've learned to keep a few brand new ones around at all times since these piece of garbage rip-off cables hardly last a week, even when you baby them!). I also tried a few old cables, they all do the same thing! I would like to get this piece of junk to connect to my new laptop, even if only once, so that I can change/delete some songs and transfer a few dozen photos,since I haven't been able to do any of that stuff since my old laptop (that NEVER had any problems connecting) died way back in May! lol. I hope somebody knows a fix or solution! Thank You!
Try on another computer to help determine if iPod or computer problem.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
my 3rd generation will not connect to itunes when i plug it up to the computer by USB. i have tried to do it with itunes open and closed. it wont recognize it but it is recognizes in the my computer screen. it even makes a jingle when plugged up. on my ipod i can download music wirelessly from my itunes. other than this issue my ipod works just fine. what should i do?
Try
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
Before you reinstall the Apple software, also remove iCloud vi Control Panel Remove programs. The reinstall the Apple programs
New cable and different USB port?
Runs this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Try on another computer to help determine if computer or iPod problem -
My ipod will not connect to itunes. I reset the ipod touch. uninstalled itunes and installed it. Turned off firewall however the device manager still does not show Apple mobile device usb. What should i do next? I have windows 7.
See:
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7 -
Ipod shuffle will not connect to itunes on win7
Ipod touch will not connect to Itunes on WIN7. Used to work on Vista but has never worked on new WIN7 computer. Tried several cables and tried an Ipod shuffle. No joy. Current version of Itunes, restarted apple services and checked USB driver installed and functioning. When first plugged in, windows wants to know how to treat it (camera, file directory...) and for a few moments shows it as a drive. Device also shows syncing for a few moments. Then Itunes starts, the device stops sync and windows no longer shows it as a drive. Itunes does not show the device but wants to transfer purchases from the device (transfer purchases from an ipod?). I tried the steps given in on-line help and the diagnostic. Must be missing something in the setup of Ituines. Any suggestions...
Sorry sorry I am a not clear on apple product names. Actually do not care about the names. So I had to look this up so as not to offend anybody. I am talking an ipod nano gen4 AND and ipod nano gen7. Neither work. Can you direct me to somebody who might know how to fix this?
-
IPod shuffle 4th generation will not connect to iTunes.
iPod shuffle 4th generation will not connect to iTunes. Windows Vista and iTunes, all updates current. Cables secure & connected. Device driver will not load. iPad will connect when tried with several other computers. When I try to connect it will hang iTunes until I re-boot. iPad does NOT appear in Windows Explorer either.
Oh, so the iPad DOES work fine connected to the same computer and the same port. I thought you said it did not in the first post, but maybe you got that working (or I misunderstood before).
NOTE: When things are working properly, the shuffle will not appear in Windows Explorer (except when actively syncing), unless you have Enable disk use turned on for the shuffle. So not seeing it in Windows Explorer may not be a problem.
Is this shuffle a new purchase... so it did not previously work for you on this computer? If so, make sure that the shuffle end of the USB cable is fully inserted into the headphones jack. The fit can be tighter than expected, and it may seem connected, but is not. For a surprising number of people, this was the problem.
In iTunes, is the sidebar (along left side of window) visible. If it is hidden, from the iTunes menu bar, under View, select Show Sidebar. When there are no devices connected, the heading DEVICES should not appear in the sidebar. When you connect your iPad, DEVICES should appear, with the iPad listed below. If you connect the shuffle, it is be added to the list under DEVICES. To confirm, you do not see the shuffle listed there under DEVICES, when it is connected?
When you connect the shuffle, does its light on the shuffle do anything? -
My ipod shuffle is brand new and will not connect to itunes
my ipod shuffle will not connect to itunes and it is brand new and i have used other ipods on this computer.
When you take this one back, be sure to have your USB docking cable checked, to make sure it is not the thing that is defective.
Also, make sure you have USB cable plug completely inserted into the headphones jack. The fit is sometimes tighter than expected, especially when the shuffle is new. This is apparently enough of an" issue" that Apple has a tech support doc about it
http://support.apple.com/kb/ts3572 -
My ipod touch 5th gen will not connect to itunes, but my computer registers my ipod. i have tried placing my ipod in recovery mode, uninstalled and reinstalled itunes, and restarted my laptop but my ipod will not connect to my itunes..... help ._.
Try
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
Before you reinstall the Apple software, also remove iCloud vi Control Panel Remove programs. The reinstall the Apple programs
New cable and different USB port?
Runs this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Try on another computer to help determine if computer or iPod problem -
I have an ipod classic original and it will not connect to itunes for me to sync new music
i have an ipod classic original and it will not connect to itunes for me to sync new music
The first two generations of iPod (that used a standard 6-pin Firewire cable) don't work with Windows. There was a workaound through MusicMatch for the second-gen, but I have no idea if that software is still available, or even if it will install on a modern copmputer (Windows ME, 2000 and XP era).
If instead of original, you mean the first model that got labelled as "classic," with a dock connector, if you describe exactly what appears on both the iPod and the PC screen when you plug it in, somebody might be able to help you. My first recommendations would be to (1)try a different USB cable, to see if that's the problem, and then (2) try synching with a different computer, to see if your PC is the problem. If neither of those result in success, then the community here can help you to try troubleshooting the iPod itself. -
My iPod will not connect to itunes after windows 8.1 download
My iPOD will not connect to itunes after windows 8.1 download
I already uninstall itunes and made sure there were no file left before I installed again (it didn't appear to be any files left but music I had on it before was still there when I reinstall it)
My ipod does work on my old computer and it was working on windows 8 before I update to 8.1
I don't want to installed again because I just did that and didn't work!
I want to use my iPod on this computer and system. Can this be fix?Hey TheBurntApple,
Thanks for the question. I understand that you are experiencing issues with your iPhone connecting to iTunes for Windows. While you may have already attempted most of the steps in this article, I wished to provide it to you just in case something was omitted.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Thanks,
Matt M. -
TS1363 Since the last iTunes update my iPod will not connect to iTunes
Since the last iTunes update my iPod will not connect to iTunes. My computer recognizes it but as soon as I launch iTunes I get the error message: An iPod has been detected, but it could not be identified properly. I have done ALL troubleshooting steps and it still gives me the error...... this only happend since I updated iTunes.
Doublechecking. Have you also worked through the following troubleshooting document?
iPod nano: Error message saying that iPod 'could not be identified properly' -
ipod touch will not connect to itunes @ work computer, but will connect to itunes @ home computer? why won't itunes see my ipod at work?
Try here:
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X
Mac OS X v10.6 or later: iOS device not recognized in iTunes after restart -
This an IPOD I bought used. Everything else works fine. It syncs to my computer and plays my music but will not connect to the USB interface in my car. My wife's IPOD, which seems to be identical, works fine. I should say it connects but then immediately disconnects. Any ideas?
Then my last suggestion is to Reset it, while connected to the BMW Audio.
Toggle the Hold switch, make sure you dont see the red mark when you do the next step
Reset the iPod -> Press Menu and Center button simultaneously for about 10 secs or till the Apple Logo comes ON
Then release the buttons
Select your preferred language.
Here is the Apple support Article on the 5Rs
http://www.apple.com/support/ipod/five_rs/classic/
Good Luck! -
My phone will not connect with iTunes when plugged up to usb cord it will only charge on pc and mac
my phone will not connect with iTunes when plugged up to usb cord it will only charge on pc and mac
If the device isn't be recognized by itunes, try following the troubleshooting steps in one of these articles
http://support.apple.com/kb/TS1538 for windows
http://support.apple.com/kb/TS1591 for mac -
Remote app on my iphone 5 will not connect to itunes
The remote app stopped working on my iphone 5 and will not connect to itunes. Home sharing is on on itunes and adding new library on my remote iphone app results in veryfying passcode results in the following message on itunes 'the pascode you have entered is incorrect'. I have the feeling that the library is already added but will not connect. Any suggestions are deeply appreciated!
I had the same problem. Reinstalled everything and still nothing. Came across this article:
5 Simple Tricks to Get iTunes to Recognize an iOS Device
Quit and relaunch iTunes
Connect the iOS device to a different USB port on the computer
Reboot the iPhone, iPad, or iPod
Reboot the computer
Use a different syncing cable (if possible)
I changed my syncing cable and it worked! Try that if all else is failing. -
Hello, I just downloaded ios 8 for my 4s iphone and now it will not connect to itunes on my mac. Any help will be greatly appreciated.
Hello wedge60,
After reviewing your post, I have located an article that can help in this situation. It contains a number of troubleshooting steps and helpful advice concerning device recognition issues:
iOS: Device not recognized in iTunes for OS X
Follow these steps to resolve your issue:
If you haven't connected your iOS device to this computer before, unlock the device and tap Trust. Learn more about the Trust This Computer alert.
Restart your iOS device.
Restart your Mac.
Make sure that your Mac meets the minimum system requirements for your iPhone, iPad, or iPod touch.
Install software updates on your Mac.
If an iTunes update is available, apply the update.
Check USB connections. iOS devices need USB 2.0 to work properly. If you're not sure your Mac has USB 2.0 ports, check the computer's specifications.
Disconnect other USB devices and connect your device directly to a USB port on your Mac.
Try another USB cable.
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD
Maybe you are looking for
-
Help! updated to Server 4 with Yosemite now pc based computers will no longer connect to our network
Hello, I have become the defacto tech guy at the catholic school I work at. Within the last week per Apple's advice I updated our 2012 Mac Mini server to Yosemite form Lion and Updated the Server from 2.Something to 4. Now, all of the apple products
-
i paused my ipod and sat it down for about a half an hour. I returned to use it and when i pressed play it would not play and the screen was frozen. I restarted my ipod and now when i turn it on a sign comes up with an error message that says www.app
-
i have attached a image of 2d array. i have to make average of this aaray's saperate parameter in every 1minuts Prashant Soni LabVIEW Engineer Attachments: average.PNG 6 KB
-
PSE 8, Windows XP Attempting to resize the canvas I entire a width and a lenght. I leave the position square in the middle. I click OK. The canvas extension appears only at the bottom of the photo, not all around as it does in PSE 3. I tried relative
-
Packaging Configuration Management Service of the portal
Hi: I am writing a KM namespace filter to be applied to a CM repository of news items. There is an 'admin console' for this functionality. The 'Admin' in her/his admin console iview does some selections regarding no. of items,name of categories to di