Ipod will not connect to windows OR itunes

30gb video IPOD
Ok, first off my laptop and 360.. it will connect to all of those, i can even add/remove stuff on itunes with my laptop, but when i hook it up to my home pc it will NOT connect to itunes or show up in my computer, i have the latest itunes fully updated, i have tried every method on the ipod help section, resetting blah blah TRIED IT ALL
it says its connected on the bottom right but it just wont load.. when i run ipod diag on itunes it says its not connected, ive even tried other programs like ipod acess, anapod etc. and i cant connect it with them either.. i dont know what to do someone PLEASE help

nevermind i fixed it
http://support.microsoft.com/default.aspx?scid=kb;en-us;297694
if anyone is having the SAME problem, check this out, worked like a charm

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Ipod is not connect to windows or itunes but it still shows up on ipod

i had to re set my ipod the other day and ever since then it will NOT connect to windows of itunes but every time it shows up on the ipod that it is connected!

Welcome to the discussions,
try again to reset by holding the sleep and home button until the Apple logo comes up again. If still no luck, restore "as new ipod"
Restoring: http://support.apple.com/kb/HT1414

"The Problem" is IPOD will not connect to windows

I guess for those people that have not spent the last few days reading these posts I will add that "The Problem" that I am referring to in my previous post is the same one that everyone seems to be having. One of my IPODs was rendered absolutely useless by the new updater. (only one was updated) I believe that the com port on the IPOD is being "jammed" by the software update. I had never updated before and my two IPODS have worked flawlessly up to now. I believe that this fix will be the best for me because it basically cleans it back to factory state. I have read some old posts and feel that some of the older updaters have killed some IPODS in the past. I would suggest that if you decide to follow my previous post and restore. That you go back to the oldest updater that will provide all the functionality that you actually use. "If you do not feel comfortable taking the IPOD apart I am sure there are places that will do this for you.
win 2000 Windows 2000

Because an iPod wil not sync with Windows Media Player. It will only sync with iTunes.

IPod will not install on Windows Vista, iTunes is fine?

Hello,
I am running Windows Vista Ultimate on 2 computers. One computer connects to my 60GB iPod video just fine, while the other looks for drivers and then fails to find any. I get a window that pops up saying "Insert the disc that came with your iPod" after Windows searches for drivers. Because of this, the iPod does not appear in iTunes, nor does it appear in My Computer. I have tried performing a soft reset on the iPod (Menu/Center combo) which did not work. I have also tried reinstalling iTunes to no avail. This is a brand new Windows installation and I just can't figure out why it won't work. iTunes seems to work just fine in all other respects.
Thanks,
Brian
Message was edited by: kstrike155

I found these steps here: http://forums.microsoft.com/MSDN/ShowPost.aspx?PostID=1286482&SiteID=1&pageid=4
Scroll down to the quote from WickedMX.
Basically, C:\Windows\System32\Driverstore\Repository and look for a folder that starts with usbstor. You will probably have two different versions. Open the folder that is the newest version and then copy the files usbstor.inf and usbstor.PNF. Copy them to the C:\Windows\INF folder. Try installing your device(s) again and it should work like a charm!
Brian

Ipod Nano Not connecting to Windows 8, Itunes

I am unable to get my Ipod Nano to connect to Itunes. My computer is operating with the newest versions of Windows 8 and Itunes. I have completed ALL the steps in the troubleshooting guide through Apple. I would like to use my Nano during the delivery of my son next week. I have looked for answers all over the internet, with no luck. Can anyone help? I see that many people have had the same issue. (My Ipad also did not work). Again, I have completed ALL of the troubleshooting items

Hello again, Pheobesmum.
Thanks for the update on your issue. Some users that have had the issue you're describing have found that removing and reinstalling iTunes has helped them with the issue. The following article provides the steps on how to do this:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
If you find that the issue persists, you may find more information by using another one of Apple's support resources here: https://expresslane.apple.com/GetproductgroupList.action
Cheers,
Pedro.

Ipod will not appear in windows or itunes, but is definately there

Hi,
My ipod touch 64gb 3rd gen stopped appearing in itunes but still in windows. I spoke to an apple support person on the phone and we followed lots of different steps. I was told to send it off for repair/to be looked at. Apple said it was fine and sent it back to me. By this point, I had restored the ipod to factory settings via another pc and lost all my data on it.
After they sent it back, however, windows vista now also refuses to acknowledge that there is an ipod connected. I have followed all the support website steps to no avail.
Certain things make me think the pc is recognising the ipod. For instance, when I connect the ipod touch, itunes will sometimes automatically load itself up. Also, when I connect the ipod I notice in the device manager of my pc it will load the apple mobile device usb driver.
I'm fairly certain it is an issue with my computer as the ipod is recognised on other computers.
Can anyone help?

My phone did the same thing too yesterday after I took a picture. So this morning I called the tech support at my cell provider.
The tech asked me to press the sleep/ wake button (button on top of phone) and the home button at the same time for about 5-10 seconds to see if there was a reaction from the phone. Low battery showed up even though I had 60+ % when the phone acted up.
He told me the 3GS freezes sometimes and the screen will go blank, but the phone will drain the battery as if it's on the entire time. By pressing the 2 buttons, it resets the phone and should be okay.
My phone seems to be okay now. See if that works for you. Hope it helps.

2nd generation 10 gb ipod will not connect to windows. software needed?

when i plug the ipod into the firewire port the computer recognizes that a storage device has been connected, though when i try to open it i get the response "please insert a disk into drive D:". i have not installed the software that came with the device as it is at my parents house (3 hours away).
i am fairly certain that this is all i need to bring life back to this very old device and would like to know if there is any ware i can download it. i have searched apple and Google but have wound up empty handed.
the ipod is a second generation 10 gb ipod, with fire wire port and touch wheel.
any help is greatly appreciated!

I actually have itunes installed, as i also have a ipod touch. when i plug the ipod into the firewire port, itunes will open but the ipod menu on the left does not show up.
additionally, i have been to this page: +How to use multiple iPods with one computer+ http://docs.info.apple.com/article.html?artnum=300432 followed each method and still no luck.
i am not so much interested in using this device to listen to music with (as the headphone port broke away from the logic board from extensive use), as i am interested in using it as a storage device.

My iPod will not connect to itunes after windows 8.1 download

My iPOD will not connect to itunes after windows 8.1 download
I already uninstall itunes and made sure there were no file left before I installed again (it didn't appear to be any files left but music I had on it before was still there when I reinstall it)
My ipod does work on my old computer and it was working on windows 8 before I update to 8.1
I don't want to installed again because I just did that and didn't work!
I want to use my iPod on this computer and system. Can this be fix?

Hey TheBurntApple,
Thanks for the question. I understand that you are experiencing issues with your iPhone connecting to iTunes for Windows. While you may have already attempted most of the steps in this article, I wished to provide it to you just in case something was omitted.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Thanks,
Matt M.

My ipod touch 5th gen will not connect to itunes, but my computer registers my ipod. i have tried placing my ipod in recovery mode, uninstalled and reinstalled itunes, and restarted my laptop but my ipod will not connect to my itunes..... help ._.

My ipod touch 5th gen will not connect to itunes, but my computer registers my ipod. i have tried placing my ipod in recovery mode, uninstalled and reinstalled itunes, and restarted my laptop but my ipod will not connect to my itunes..... help ._.

Try
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
Before you reinstall the Apple software, also remove iCloud vi Control Panel Remove programs. The reinstall the Apple programs
New cable and different USB port?
Runs this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Try on another computer to help determine if computer or iPod problem

ITouch not connecting to windows or itunes, and will not charge.

Okay, so, I was charging my iTouch one day in my computer, and every time I plug it in, iTunes launches and then starts to automatically sync my iTouch, which I DO NOT WANT. Anyways, I quit the sync from itunes as I always do, but this time, when I tried to quit, nothing happened and itunes froze up. 1 Ctrl+Alt+Dlt later, I tried to end the program, it was being pesky so I had to try and end it a few times. My iTouch finished charging and I hane not thought anything of it since then. The day after that, I was trying to charge my iTouch before work, and I went to get ready while it was charging. I came back to an iTouch that was not charged at all. It does not connect to Windows or iTunes, but still for some reason retains enough battery to display the battery symbol. I have used the iTunes helper to try and guide me through the problem, but the steps I took did not fix the problem and I do not feel like taking my iTouch in to get serviced. So, in overview, my iTouch will not charge, connect to windows or iTunes, all after I ended iTunes from the task manager. My iTunes works just fine, my iTouch is the problem. I dont know what operating system it is running on, and I dont know how to update it, but it is at least 4.3.1.
P.S. I would love to get some speedy help on this. If its any reward, you have many internets up for grabs for answering my question. Over 9000 ^_^

- Try resetting the iPod:
Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- Next try placing the iPOd in recovery mode to see if that will make the iPod visible in iTunes so you can restore the iPod. For recovery mode see:
iPhone and iPod touch: Unable to update or restore

My ipod touch has a usb cable picture with an arrow pointingto the itunes logo. the ipod will not connect to a computer and is unable to be turned off as there is no red power slider when the powerbutton is pressed. what can i do to fix this?

my ipod touch has a usb cable picture with an arrow pointing to the itunes logo. the ipod will not connect to a computer and is unable to be turned off as there is no red power slider when the power button is pressed. what can i do to fix this?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

TS1363 Since the last iTunes update my iPod will not connect to iTunes

Since the last iTunes update my iPod will not connect to iTunes. My computer recognizes it but as soon as I launch iTunes I get the error message: An iPod has been detected, but it could not be identified properly. I have done ALL troubleshooting steps and it still gives me the error...... this only happend since I updated iTunes.

Doublechecking. Have you also worked through the following troubleshooting document?
iPod nano: Error message saying that iPod 'could not be identified properly'

New Video iPod will not connect

I have a new video ipod that will connect on one computer but not the one I want to use. I have reloaded itunes several times and checked firewall. When I plug the ipod in the computer makes three dings. Is this an error code of some type? It will not show up in diagnostics and after trying it shuts down internet connection until computer is re-booted. It connects fine on the other computer. Has anyone got any answers? I have tried different plugs and it shows to charge just will not connect.
video Windows XP Sony Media Station Both computers

You want to check and see if the other computer has usb 2.0 first.
If it does try to reset the ipod while it is plugged into the computer. Reset is the menu and the center button on the ipod. Also make sure the hold switch is all white.
Also you want to make you that you try different usb ports.
If that doesn't work use msconfig type that into the search here on the support page let me know if this works.

80 GiG Brand New iPod Will Not Connect- Wants Drivers

I run Windows Vista. My new 80 GiG iPod will not connect, saying it needs drivers. I guess I'm ignorant, but I'm stumped. The drivers are supposed to be in the latest download of iTunes, but they never are found. I have reset, re-installed my iPod and iTunes until I'm blue in the face. The forums offer no real help except to refer to several articles by Apple that don't give me a clue.
Help Please.
Wm. J. McGowan, II

I run Windows Vista. My new 80 GiG iPod will not connect, saying it needs drivers.
iPods use the standard Windows USB mass storage drivers.
perhaps try the technique from the following post:
http://discussions.apple.com/thread.jspa?threadID=892874&tstart=15

TS1369 why doesnt my 5th gen ipod nano not connect with windows 8?

why doesnt my 5th gen ipod nano not connect with windows 8?

Doublechecking. Have you also tried a complete uninstall of both iTunes and all the other related software components and then a reinstall? If not, try the instructions from the following document:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8

Ipod will not connect to windows OR itunes

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