IPod will not cut off. Yes, I've held the play button.

I can't cut my iPod off. I've held the off button for minutes, still no result.

First off, are you sure that your "hold switch is off? (located on the top of your iPod). "On" is orange, and "off" is grey-colored.
Making sure that your hold switch is off, have you tried resetting your iPod? This may take a few attempts -> Resetting your iPod
Have you also tried:
--Leaving your iPod to charge on the stand for an extra hour.
--Putting your iPod into Diagnostics Mode (reset the iPod, and as soon as the screen dims, begin to press the Select (center) and "<<" buttons to enter Diagnostic Mode). Run the KeyTest to see if your Play/pause button is even properly responding.
If these attempts do not work, I'd next suggest restoring your iPod. To learn more, read here -> Restoring your iPod to Factory Settings
-Kylene

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