IPod will not load videos or purchases.

Question

I received my black 30gb video iPod for Christmas. When I opened the box everything seemed to work fine. The click wheel seemed a little laggy but I just dismissed it as a design flaw.
Having been without a working iPod for almost 6 months I was eager to transfer all of my music to it. When I connected it to my Macbook Pro and began the instructional process, I was informed with the following error message with something along the lines of:
“Some songs won't transfer to your iPod because your iPod software is too old.”
Now, seeing as I was about to embark on an eight-hour drive to my college campus, I was in no position to seek a resolution to my dilemma. It is only now that I am able to fully devote myself to the problem.
The Problem
I have two computers, my Macbook Pro and a PC I built two summers ago. When I first received the error message, my first reaction was to update it. However, both the "Update" and "Restore" features are grayed out when I plug my iPod into my Mac. This prevents me from updating it or restoring it in any form on OS X.
Next I looked at the "About" feature under my iPod's settings and noticed that the iPod was configured for Windows. We did not intentionally buy an iPod formatted for Windows nor had we plugged it into a Windows oriented computer prior to opening it. The fact that it came to me already a slave to Windows didn’t bother me since I know that a Windows iPod can be read by both OS X and XP, but the fact that I could not update or restore my iPod still bothered me.
I plugged the iPod into my Windows computer to try to update it. I did to my surprise find an update but when I tried to plug it back into my Mac, I still received the same error. I even tried to reformat the iPod.
I have the most recent versions of Quicktime, iTunes, and iPod software known to me.
Quicktime Player Pro 7.1.3
iTunes 7.0.2
iPod Software 1.2.1
None of my purchased music or videos will transfer. It is also interesting to note that podcasts, and self-loaded videos will ALSO not transfer to the iPod.
If there is any other information (including screenshots) that I can provide, please let me know as I would be more than willing to obtain them.
-Thanks
MacBook Pro   Mac OS X (10.4.8)  

Answer 1

yes itunes can convert movies into ipod playable format. to do this you have to do the following below
1)add the file you want to convert to the itunes library( file->add file to library)
2) once you added the file right click on the file and select covert selection for ipod
3) this will start the conversion and when thats done you will be able to load the videos onto your ipod.
mpg is not a playable format for the ipod. the videos have to be in quick time format.
but i wont advise you to use itunes to convert your videos. it takes too long when converting. try using a third party conversion programme like videora there are others try googling them
hope that helps