Ipod will not play itunes music store purchased music

I know this topic has been discussed here before, but i still have yet to find a valid answer, so i figured i'd start another thread to see if anyone has found a solution yet. sorry for the repeat subject.
I have a 30GB ipod (with the 4 buttons above the scroll wheel) which suddenly will not play music which has been purchased from the itunes music store. everything which was imported from CDs plays fine. the songs in question play fine through itunes - both from my library on my G5, as well as from the ipod, so it does not seem to be an authorization problem. i've reset the ipod numerous times, trashed itunes preferences, updated to the latest version of itunes, and updated the ipod itself to the latest software version... all to no avail. when i select an itunes purchased album on the ipod, it simply cycles through, song by song, without playing anything.
I haven't restored the ipod to the factory settings yet, as i would like to avoid doing so because i will loose some music which i previously only had on a now dead ibook (faulty logic board). besides, i know from reading old posts, other people with the same problem have tried this as well, to no avail.
can anyone offer any other help/advice on how to remedy this problem? thanks in advance.

It appears that some songs in the iTunes store that were added to the store since the end of November will not play on 1st generation shuffles. They transfer to the shuffle fine but will not play. These same songs transfer to other iPods and play just fine. Many people are having these problems (see the Apple discussion boards). The only known solution is to burn the tracks to a cd and re-import them into your library (a royal pain in the butt). And, yes, I have tried all of Apple's recommendations and even went through troubleshooting with tech support over the phone. I was told they'd call me in a few days after speaking with their engineers but never heard back from them.
PLEASE contact apple either by the following link:
http://www.apple.com/support/itunes/musicstore/ipod/
OR by calling the support number:
1-800-275-2273
Hopefully, with enough complaints, Apple will be forced to correct the problem. It seems to me (and quite a few other people) that something changed on the encryption/the way they are encoding new music in the store that has made the music incompatible with our shuffles.

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