IPod WILL NOT POWER OFF!

I updated my itunes the other day, and noticed that when I wanted to power my iPod off that it would NOT turn off! I held the power button as well as the home key and nothing happened. I restored my iPod back to factory settings AND NOTHING HAPPENED! this is frustrating! Is this happening to anyone else???

hardware problem, perhaps.
call Apple Care..

Similar Messages

  • HT201401 4s with latest software update will not power off, text will only vibrate, iPod only works with earphones. When I sync it with iTunes it works until power save mode starts, then back to not powering down, making text sounds, or playing iPod out l

    4s with latest software update will not power off, text will only vibrate, iPod only works with earphones. When I sync it with iTunes it works until power save mode starts, then back to not powering down, making text sounds, or playing iPod out loud.

    The Basic Troubleshooting Steps are:
    Restart... Reset... Restore from Backup...  Restore as New...
    Restart / Reset
    http://support.apple.com/kb/ht1430
    Backing up, Updating and Restoring
    http://support.apple.com/kb/HT1414
    If you try all these steps and you still have issues... Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step...
    Be sure to make an appointment first...

  • IPhone Will Not Power Off or Go Into Silent Mode

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    Also it will not power off, no matter how long I hold the button nothing happens, it wont even lock. I tried performing a hard rest by holding the Home Key & Power Button, but instead of reseting the Voice Control pops up and my iPod starts playing.
    Any Help Is Greatly Appreciated ♥

    - Try another cable.
    - Try on another computer
    - Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
    - Make an appointment at the Genius Bar of an Apple store.
      Apple Retail Store - Genius Bar

  • My iPad will not power off

    I have a 32GB iPad 1st Gen. It sits with a pinwheel rotating, but will not power off. When I tried connecting it to iTunes, it says there is an unknown problem connecting this iPad. What Can I do?

    I'm sure you've tried the hard reset using the home and power button?  If that won't work, next check your cables.  If you own a iPod, or iPhone and have mixed up the sync cables, that can sometimes cause an issue depending on how old they are.  If that doesn't work, I'd try a different computer with iTunes on it, if you have it, or a buddy to see if it recognized then.
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  • HT1212 what if ipod will not power down

    what if ipod will not power down

    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings      
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                 
    iOS: How to back up           
    - Restore to factory settings/new iOS device.
    If you can't do the above then
    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • My iphone will not power off

    My Iphone 4s will not power off and the battery is draining with a couple of hours ? Help please

    Try an iPhone reset first which is done by pressing and holding the home button and the sleep/wake or on/off button simultaneously until you see the Apple logo and then release. This is similar to a computer restart.
    Try powering the iPhone off again after doing so.

  • My iPhone will not power off. It automatically turns back on after trying to shut it off. Any Ideas?

    My iPhone 5 will not power off. I hold the power button down and it lets me turn it off but then it automatically turns back on. It is as if I am just restarting it. Any ideas on how to fix it? I already had it exchanged and the replacement is now doing it.

    I had this same problem about a year ago. It is most likely because debris has been caught in the cable connector. Get a cotton bud or something soft so that you don't cause any damage, and gently clean the inside of the dock connector of your phone. Do not use any liquids. Hope this helps.

  • HT1349 Phone will not power off or take picture

    My iPhone will not power off.

    Try to reset it: hold the on/off and home buttons until you see the Apple logo (ignoring the off slider that appears first), then release.  If it won't reset just let the battery run down until it turns off, then recharge it.

  • IpodT auto redirects to the power off (slide) option while in use. Then while not using it, it will not power off to conserve the battery. I have to enable the assistive touch to save battery life. Software is up to date with 6.1.6.  PLEASE  HELP!

    version 6.1.6(10B500); model#MC547LL/A; 60GB (40 used/20 avail)
    IpodT auto redirects to the power off (slide) option while in use. Then while not using it, it will not power off to conserve the battery. I have to enable the assistive touch to save battery life. Software states up to date with iOS 6.1.6.  PLEASE  HELP!

    Try:
    - Reset the iOS device. Nothing will be lost      
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings                            
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                               
    iOS: Back up and restore your iOS device with iCloud or iTunes      
    - Restore to factory settings/new iOS device.                       
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
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  • IPod will not come off of lock

    For whatever reason my iPod will not come off of lock even if it's not in the lock position. Since lock won't come off obviously I can't listen to my iPod or restart it. It charges perfectly fine when I hook it up to my mac. I restored it and it still won't get off of lock. I have no idea why it isn't working. Help would be greatly appreciated.

    I agree with the person who said to flip the switch back and forth 10-12 times....
    but your hold switch assembly could be on the way out if this issue persists....

  • Ipod will not turn off

    my ipod will not shut off. any suggestioins?

    No you are CLEARLY not alone. BUT, PLEASE do not get sidetracked with superflouous issues. It does not matter what you used to synch your iPod nor does it matter how you connected; when you bought it; or any of 5 million other distractions. The point is (believe me I've DONE the research and if you don't believe me, feel free to read ALL of the Google entires!) after you synch your nano (and also your 5th Gen Video iPod) you will NOT be able to turn it off the normal way. If you try to play a podcast at this point it will likely freeze your Nano (but that's a whole NEW thread with another giga-thousand people upset with a lack of response...) IF you mash the Menu and Center buttons you can reset the unit and likely gain control over it again. If that makes you happy - go for it. As far as I am concerned, this is NOT an answer. I want a fix. How about you?

  • My iPad will not power off. Buttons won't work

    My iPad will not power off. Buttons won't work

    Hi Try a Reboot press & hold power button & menu button hold both down until you see Apple Logo Try this with ipad conected to charger. Cheers Brian

  • HT201412 My ipad mini will not power off. The ICloud Backup  reminder is stuck on the screen and will not clear off.

    My ipad mini will not power off, nor will it respond to any commands.  The ICloud Backup reminder (which I do not use and have not activated)is stuck on the screen and will not clear.

    Hold down the sleep and home keys for about 20 seconds and see if you can get it to reboot.

  • IPod will not shut off, or perform any of the 5 R's

    My iPod will not shut off, or perform any of the 5 R's. The screen is illuminated with no logo's at all. I try to reset the ipod with menu and select buttons and it beeps after 7-10 secs. This happened when i inadvertantely unplugged the ipod while trying to upgrade. I thought the upgrade had stopped or was having a problem. Can someone please help before i have a very expensive 60 gig frisbee!!!

    Try to set it to Disk Mode, and re-do de restore.
    How to set your iPod to disk mode: http://www.info.apple.com/kbnum/n93651

  • HT4531 My 6th generation nano appears to have locked up.  The screen is on, but nothing happens, and Ipod will not turn off. hear a buzzing noise in headphones.  what can I do?

    My 6th generation nano apears to have locked up.  The screen is on, but Ipod does nothing.  The Ipod will not turn off, and a buzzing noise is heard through the headphones.  What can I do??

    Hello houseman06
    Check out the troubleshooting steps in the article below to get your iPad nano back up and running. Also check to make sure that the lock button is not on preventing it from being un responsive. 
    iPod nano (6th generation): Hardware troubleshooting
    http://support.apple.com/kb/ts3474
    Regards,
    -Norm G.

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