Ipod will not reset or restore

I have tried to reset my ipod at least 50 times, and have download the update in an effort to restore the ipod but my computer doesn't recognize my ipod so the software cannot d/l to the ipod, what can I do, is it a software issue or a hardware issue. What can I do to get it going, if anything?
Ipod 5th Generation   Windows XP  

I am having the same issue. The computer will not recognize the ipod. I've seen both the folder with exclamation point and sad ipod icons. When I connect it to the computer I get either the apple or the do not disconnect screen. It sounds like the ipod is trying to start up but then there is a clicking noise and it starts up again. Is this a battery issue? None of the home remedies have worked (and I HAVE read and tried them). Where or how can I get this fixed?
Thanks.

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    How did you try and reset the iPod? To reset the iPod, first make sure the hold switch is in the Off position, then press and hold both the Select (Center) and Menu buttons together at the same time long enough for the Apple logo to appear.  Don't be afraid to try this procedure more than once.
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    <Edited by Host>

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    Bump...Anyone?

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    You may refer to this tutorial, it's about how to fix iTunes sync problem with iPod. Hope it helps. Feel free to email me if you need further help.

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