IPod will not show up in iTunes even after trouble shooting
For some reason, I cannot get m iPod touch to show up in my iTunes. It charges when it is plugged into my macbook and everything, but I cannot get it to be recognized by iTunes, even after following the trouble shooting.
The closest i got to it working was by holding down the restart buttons (the sleep button at the top and the on button on the main screen). When i did this, a message popped up saying that my ipod was in recovery mode and i needed to restore it. I clicked ok, and before i was able to click restore to restore my ipod, it disappeared from iTunes again.
Help?
update #2:
i uninstalled iTunes for a third time, restarted my mac, and reinstalled itunes. plugged in my iPod and now it is successfully working
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Ipod will not show up, in iTunes library please help.
Ipod will not show up, in iTunes library please help.
I just updated to the newest version of ITunes well, not just but a few days ago. Anyway I have windows 8, and in ITunes my Ipod 5th gen will not show up. I have tried somethings such as unpluging repluging, going to services and restarting, basiclly everything on yoyutube, none still work. It's ***** to cause I just wanted to put music on my Ipod, if anyone has an idea of what to do please give some suggestions.
Thank you, for trying to help.Hello Stephen19wfwake,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iPod: Appears in Windows but not in iTunes
http://support.apple.com/kb/TS1363
1. Try the iPod troubleshooting assistant:
If you haven't already done so, try the steps in the iPod Troubleshooting Assistant (choose your iPod model from the list).
If the issue remains after following your iPod's troubleshooting assistant, follow the steps below.
2. Restart the iPod Service
3. Restart the Apple Mobile Device Service
4. Empty your Temp directory and restart
5. Verify that the Apple Mobile Device USB Driver is installed
6. Change your iPod's drive letter
7. Remove and reinstall iTunes
8. Disable conflicting System Services and Startup Items
9. Update, Reconfigure, Disable, or Remove Security Software
10. Deleting damaged or incorrect registry keys
Best of luck,
Mario -
My ipod will not connect to my itunes even in recovery mode, I don't know what to do
My Ipod touch will not connect to my itunes on my laptop even when I put it into recovery mode. My laptop's itunes does not connect it or even register it. I don't know what to do.
Try DFU mode and then restore to factory settings/new iPod via iTunes
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
Try another USB port
Try another cable
Try on another computer
Try DFU mode and then restore to factory settings/new iPod via iTunes
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
I connected my iPod earlier today and it worked fine, I disconnected it properly and now after EVERYTHING reccomended (in all the support articles and many discussion questions recommendations.) What should I do? It charges in all docking stations...help please!
Hello cchloe,
Check out the following article that troubleshoots iPod not recognized by the computer. If it does not resolve it, there is more info on what to do if it still does not show up.
iPod not recognized in 'My Computer' and in iTunes for Windows
http://support.apple.com/kb/ts1369
Thanks for using Apple Support Communities.
Regards,
-Norm G. -
My New Ipod will not show up in Itunes? I have tried everything!
I had to get a new ipod because my old one's home button got stuck so they replaced it and now when I try to connect it to my computer it will charge and show up in my computer but not on itunes. I have tried a different usb port, reinstall itunes, restore computer, update itunes, remove itunes than installing it. I need help!
Security Software and Related Troubles
http://support.apple.com/kb/TS3125 Basic Troubleshooting
http://support.apple.com/kb/TS3297 Advance Troubleshooting
http://support.apple.com/kb/ts1629 Ports List
Basics
Check correct date, time, and timezone.
Log in as administrative user account
Verifiy iTunes updated
Update Operating System “OS” (Ms Windows, Mac OSX)
Update Modem / Router firmware
Update security software (Antivirus, Firewall)
Remove Outdated Security Software (Always restart afterwards)
Advanced
Remove Mobile Software not used anymore
(Motorola, Android, Nokia, Sony, Blackberry)
Add Apple programs to firewall permissions
Allow Ports 80, 443, 3689, 5297, 5298, 5353, 8000-8999, and 42000-42999
Permit Domains - apple.com , edgesuite.net , mzstatic.com
Disable Security Software
Remove Security Software (restart!)
Delete “Hosts” file and restart, or edit and save.
Check Browser Settings: Use SSL3, TLS1, Auto Detect, No Proxy Settings
Reinstall itunes FOLLOWING ARTICLE while all security off / disabled or completely removed.
http://support.apple.com/kb/HT1923
http://support.apple.com/kb/HT1925 -
Ipod will not show up in itunes
Ran the diagnostics from Itunes gives me this. BTW this is for an XP computer. have tried all the support from the site none of it works, reinstalled, restarted the service and just about anything you can think of. Here is the error report text. IDEAS??
Microsoft Windows XP Professional Service Pack 3 (Build 2600)
Hewlett-Packard HP Compaq dc7900 Small Form Factor
iTunes 10.5.2.11
QuickTime 7.7.1
FairPlay 1.13.37
Apple Application Support 2.1.6
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 4.0.0.97
Apple Mobile Device Driver 1.57.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.5.502
Gracenote MusicID 1.9.5.115
Gracenote Submit 1.9.5.143
Gracenote DSP 1.9.5.45
iTunes Serial Number 0012AD2407E98818
Current user is an administrator.
The current local date and time is 2011-12-27 13:31:31.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
ATI Radeon HD 2400 XT
Intel(R) Q45/Q43 Express Chipset
Intel(R) Q45/Q43 Express Chipset
**** External Plug-ins Information ****
No external plug-ins installed.
**** Device Connectivity Tests ****
iPodService 10.5.2.11 is currently running.
iTunesHelper is currently not running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) ICH10 Family USB Universal Host Controller - 3A64. Device is working properly.
Intel(R) ICH10 Family USB Universal Host Controller - 3A65. Device is working properly.
Intel(R) ICH10 Family USB Universal Host Controller - 3A66. Device is working properly.
Intel(R) ICH10 Family USB Universal Host Controller - 3A67. Device is working properly.
Intel(R) ICH10 Family USB Universal Host Controller - 3A68. Device is working properly.
Intel(R) ICH10 Family USB Universal Host Controller - 3A69. Device is working properly.
Intel(R) ICH10 Family USB Enhanced Host Controller - 3A6A. Device is working properly.
Intel(R) ICH10 Family USB Enhanced Host Controller - 3A6C. Device is working properly.
No FireWire (IEEE 1394) Host Controller found.
Most Recent Devices Not Currently Connected:
iPod nano (4th Generation) running firmware version 1.0.4
Serial Number: 5U842UW62ME
iPhone 4 (CDMA) running firmware version 4.2.8
Serial Number: C8TFP6R1DDP8
**** Device Sync Tests ****
No iPod, iPhone, or iPad found.Are you using a Mac or PC?
If a PC, see this article.
http://support.apple.com/kb/TS1369
If it's a Mac, see this article.
http://support.apple.com/kb/TS1410
Either way, be sure to try each and every single troubleshooting suggestion provided as needed.
B-rock -
Ipad NOT showing up on Itunes even after dumping/reinstalling itunes
please help anyone. I have reinstalled itunes. restarted both devices both by plugging in and unplugged USB while restarting. Done everything that has been advised. Any other ideas?? Or do I have a dud. My iphone syncs fine...
I have an older first gen intel imac but have installed leopard fully updated itunes and 10.5.8.When you say you reset the ipad, did you shut it completely off by holding the sleep and the home buttons until the shut off screen appears, then moved the slider to off? Then back on?
If so, you can try completely resetting the ipad by going to Settings, General, Reset, Erase content and settings. _Warning; This deletes all data_. -
IPod Classic will not show up in iTunes
Okay. I'm sure this has been posted somewhere before, but I don't have time to surf through all those posts, so here's my problem. I had an old MacBook with an iTunes account and my iPod Classic would sync up to it just fine. Now I am using someone else's iMac and my iPod will not show up in iTunes. The iMac recognizes my iPod; the icon for it will show up on the desktop. iTunes also somehow recognizes my iPod, because when I hook it to the usb, iTunes automatically opens up. I have tried uninstalling iTunes and re-installing it (twice) via the steps you get from Apple support. I've also tried misc. other tips apple gives you, and to no avail. I'm tired of trying the same old thing- nothing ever works!! Any suggestions???? Thanks!
See Corrupt iPod classic.
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HT4623 iPod Touch not showing up in iTunes
My iPod will not show up in iTunes, so I am unable to update the iOS. I have followed all the troubleshooting steps given in the Help section and nothing is working. Please help!
Have you tried:
iOS: Device not recognized in iTunes for Windows
or
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X
Another cable?
Another computer to help determine if yo have an iPod or computer problem?
Does the iPod charge?
Last
Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
My ipod will not show up in intune in my computer
my ipod will not show up in itunes, but autoplay will???
Refer to this article:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538 -
IPod Touch will not show up in iTunes...Please Help
Here is what I know/can remember. My iPod has not worked in 3 months! Not sure at what point it stopped but it worked fine for a year. Now when I plug it in it charges just fine just will not show up in iTunes. Sometimes it shows up as an unknown device on my computer and in the hardware device section shows up as unknown device. Thats all I got. I have tried all kinds of troubleshooting. I have took each little peice off and then reinstalled numerous times. I have even restored my computer back to square one. Still not working! I want to cry. I just want to listen to my podcasts again. They are downloading into Itunes just can't get the Ipod Touch to show up in iTunes...willing to try anything! Please help if you can! I have a 16GB and use XP with SP3. I assume all my hardware is good to go since it worked before and it charges through the USB port!
Welcome to the discussions,
here are some general troubleshooting tips to go through, maybe you missed one suggestion. http://support.apple.com/kb/TS1495 They range from using the assistant up to USB driver installation, Apple Mobile Device Service and checking for available BIOS updates. -
I just got the new ipod touch (5th generation) and it will show up on my computer but it will not show up on itunes and it won't connect. Please help!
See:
iOS: Device not recognized in iTunes for Windows
You need iTunes version 10.7 -
My iPod will not show up in the Itunes device list plus I get an error message
Hello!
My iPod will not show up in the Itunes device list plus I get an error message
" One or more devices is getting too much power from the USB wire" or sumptin like that.
I've tried this with two wires, so the problem is not there.
I reseted the iPod to factory settings but it didn't help.
Anyone??- See:
iPod touch: Hardware troubleshooting
- Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
- Try another USB port and computer
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
As said in the question, my ipod touch will not connect to the newest version of itunes. When I plug it in, my compter recognizes that a device has been connected, yet it will not show up in itunes. I didn't have this problem until I just updated to the new itunes. Someone help please!
iOS: Device not recognized in iTunes for Mac OS X
or
iOS: Device not recognized in iTunes for Windows
It still could be cable or contacts in the iPod since different contacts/conductor are used for charging and data -
Ipod touch will not show up in itunes after update 11.1.14.62
After updating iTunes to 11.1.14.62 my 3 of my 4 devices will not show up in iTunes. I have two iPod touch devices, an iPhone 4, and an old iPod Shuffle. The only one that shows up is the iPod Shuffle. Everything was fine until this latest update. I've checked with other people and they're having the same issue. I have Windows 8.1 64 bit.
Hello weather1,
I understand that some of your devices are not recognized by iTunes. The following article may help to resolve your issue:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Thanks,
Matt M.
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