Ipod will not turn off, no longer recognized
iPod asked to update to latest software. Upload failed and ipod left in state where it will not turn off, and is no longer recognized in itunes or as a device.
Try:
- iOS: Not responding or does not turn on
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Similar Messages
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My 6th generation nano apears to have locked up. The screen is on, but Ipod does nothing. The Ipod will not turn off, and a buzzing noise is heard through the headphones. What can I do??
Hello houseman06
Check out the troubleshooting steps in the article below to get your iPad nano back up and running. Also check to make sure that the lock button is not on preventing it from being un responsive.
iPod nano (6th generation): Hardware troubleshooting
http://support.apple.com/kb/ts3474
Regards,
-Norm G. -
IPod will not turn off after being used as an external HD in Windows
I have disabled the option to have Itunes open when I connect my Ipod and I turned off the iTunesHelper in msconfig. This allows me to use my Ipod as an external HD without interference by iTunes. I have found that since upgrading to Ipod firmware 1.1.1, after I disconnect my Ipod using the Safely Remove hardware option in Windows XP SP2 my iPod will not turn off. I just turn on the lock, and let sleep mode set in after 2 minutes.
This only occurs if I connect the iPod as an external HD and does not occur when I connect the iPod with iTunes open to sync my music library. The problem started with firmware 1.1.1. Is anyone also having this issue, and if so, is there a known solution?If you are not past the 2 weeks return period you can just return it.. for sure the TC is not ideal when you want something to store files.. the fundamental issue is lack of backup. The TC cannot back itself up. Nor can Time Machine in the computer backup network drives.
To mount the TC disk in finder.
Use Go, Connect to server. in the top menu.
Type in AFP://TCname.local or TCIPaddress. (where TCname.local is the correct network name of the TC.. ie not its name as typed in, if it includes spaces and illegal characters like apostrophe. You need to find the actual network name from network utility netstat scan or better still use proper naming on the TC.
Local is the default domain and helps.
If the TC is in router mode the IP is static and is better used than the name.
AFP://10.0.1.1 for example with default IP is far superior way to identify a network resource.
The disk password will be requested. Add it to your keychain.
It is better to load files to a DMG or sparsebundle.. See Pondini for info.
Q3 http://pondini.org/TM/Time_Capsule.html -
IPod will not turn off using click wheel
My 30G iPod won't turn off unless I put it in the universal dock and use the remote. It will not turn off using the click wheel. I've tried resetting the iPod, and also changed the "Settings" back to the factory default, and that didn't make any difference. Is anyone else having this problem?
Welcome to Apple Discussions!
Does the iPod sucessfully reset?
Try resetting the iPod...
Resetting iPod
After it resets, wait about a minute. Now try turning it off.
Also, try activating the sleep timer on the iPod. Does that turn it off? (Go to extras-->clock-->[select a clock]-->sleep)
btabz -
my ipod will not shut off. any suggestioins?
No you are CLEARLY not alone. BUT, PLEASE do not get sidetracked with superflouous issues. It does not matter what you used to synch your iPod nor does it matter how you connected; when you bought it; or any of 5 million other distractions. The point is (believe me I've DONE the research and if you don't believe me, feel free to read ALL of the Google entires!) after you synch your nano (and also your 5th Gen Video iPod) you will NOT be able to turn it off the normal way. If you try to play a podcast at this point it will likely freeze your Nano (but that's a whole NEW thread with another giga-thousand people upset with a lack of response...) IF you mash the Menu and Center buttons you can reset the unit and likely gain control over it again. If that makes you happy - go for it. As far as I am concerned, this is NOT an answer. I want a fix. How about you?
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My daughters ipod touch will not turn off and is frozen on the Apple icon screen. Tried to update software, didn't work. Tried to restore, didn't work. Does anybody know what else to try?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
Everything seems to be working fine, music, videos, connection to itunes, and no sudden trauma has happened to the ipod. It just will not turn off and I am wondering if there is another way besides holding the pause/play button. Should I reset all settings? Any help would be appreciated.
ThanksTry holding the MENU and SELECT (center) buttons until you see the Apple logo to reset your iPod - then see if it'll turn off.
Cheers!
-Bryan -
My ipod will not turn off please help???
Everything works on my ipod, but it will not turn off. It will play and pause but not turn off.
I too have had this problem. In fact it seems to be a fairly common problem, suggesting that it is an unaddressed bug.
Here's what you can try:
1. Reset your iPod by holding down the Menu and Select buttons simultaneously for 5-10 seconds. After your iPod reboots, see if it will turn off. If not:
2. Restore your iPod using iPod Updater, which you can download from http://www.apple.com/ipod/download/ . Restoring your iPod will delete all songs, pictures etc and reload the iPod's operating system. If that doesn't fix it, you can:
3. Try a work-around. Can you turn it off using the Sleep menu option? If you don't see that in the main iPod menu, go to Settings/Main Menu and turn on the Sleep menu option. This didn't work for me, but others have een able to turn their Nanos off this way.
If none of these things work, your only option is to have Apple replace you iPod. You can do this by contacting Apple support, or by going to the Genius Bar at an Apple retail store.
Several people (including me) have seen the not-turning-off problem in conjunction with the Nano frequently showing a message saying that firewire connections are not supported. In my case my Nano became unusable because the firewire message would pop up so often that I couldn't navigate through the menus to get it to play anything. I took my Nano to an Apple store and the Genius Bar guy replaced it on the spot. Unfortunately the replacement also doesn't work (headphone jack doesn't work so I can't hear any music) so I will have to go back again, but don't let my run of bad luck prevent you from getting a replacement. -
I was downloading up-dates and maybe disconnected before comlete!! I thnk it may have even started to restore but all I know is that it is frozen to the extent that it will not even turn off!! Any help please would be great...it is my aughters ipad and I think she will hate me for the rest of her life if I've mucked it up!!
- Try resetting the iPod
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Then connect to cpmputer and restore if it shows in iTunes
- If iPod is still frozen on, let the battery fully drain. Then after charging for an hour try the above again. -
pls help - why won't it turn off?
Not sure... I have a mini, but my mother's 30gb iPod I got her
for xmas, has all kinds of flaky problems like these. I showed
her how to reset it and it usually comes back up and functions
properly. Try pushing (and holding) down the center button, and
while holding it down, push and hold the menu button. It should
reset ('reboot') in about 5-6 seconds. -
Ipod will not turn off mid song?
I'm having a problem turning my ipod off mid-song, I could do it until yesterday and now it makes me exit out of an album and pause it in the main menu? Does anyone know why and how to resolve the issue?
Problem solved. Just reset and works fine.
-
Ipod touch will not turn off, frozen
ipod touch will not turn off.. screen frozen on fb..help pleaseeeeeeeeeeee!!!
See Here for Frozen or unresponsive iPod touch
Try this First... No Data will be Lost...
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons... -
After installing iTunes and iPod, my computer will not turn off
I am running Windows XP, and have just installed my new iPod nano and iTunes. Now my computer will not turn off. When I select "Turn off computer" in the start menu, the computer goes through the usual process of shutting down -- then it restarts automatically every time! Once it has started up again, it sends an Error report to windows -- but they are not coming forward with a solution for this problem. It appears as a problem created by an "Unknown device driver". I now have to turn my computer off by the wall. Does anyone know how to fix this problem?
hp Pavilion v50c Windows XPTry running the Combo update first ... OS X Mountain Lion Update v10.8.4 (Combo), and once it is successfully downloaded, then try to download 10.8.5.
Sometimes the combo will correct any minor glitches in the system and also ensure all necessary updates to that point are included. -
I have a ipod touch 2nd generation and i have a white screen and will not turn off. My ipod was working fine this am, i was checking my facebook acount when it just went white.
That symptom is covered here:
iPod touch: Hardware troubleshooting -
My ipod will not turn on, only the apple sign will show up an then it turns back off.
If not succesful try the remaining items of:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
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