IPod will not turn on unless connected to MacBook

I have a new iPod Nano (January 2014 purchase) that had a run-down battery. When I plug it into my MacBook, it shows up and I can sync new Music to it. However, after ejecting it properly, the screen remains black and I can't power it up or even reset it by holding down both the Home and Power buttons at the same time. Anyone else experience this?

Hello Tim,
Congratulations on your new iPod nano, but I'm sorry to hear that the screen stays black after disconnecting it from your MacBook. I recommend these steps for the issue you described:
Will not turn on or screen remains dark
Connect iPod to power for at least ten minutes to ensure that the battery has enough charge to allow iPod to turn on.
If iPod does not turn on after ten minutes, try resetting it while it is still connected to power. Reset the iPod by holding down the Sleep/Wake button and the Home button for at least six seconds or until you see the Apple logo appear.
If the Apple logo appears on the display, connect iPod to a computer and verify that it appears in iTunes and can play music. If iPod appears in iTunes and can play music, no further troubleshooting is needed.
If the screen remains dark and will not turn on, then your iPod may need service.
You can find the full article here:
iPod nano (7th generation): Hardware troubleshooting
http://support.apple.com/kb/TS4433
Thank you for using Apple Support Communities.
Best,
Sheila M.

Similar Messages

HT201401 iphone turns off by itself and will not turn on unless connected to power

What is wrong with my iphone 4?

Follow basic troubleshooting found in your user Guide for your phone.
http://manuals.info.apple.com/en_US/iphone_user_guide.pdf
#1: Reset: http://support.apple.com/kb/HT1430
#2: Restore: http://support.apple.com/kb/HT1414

TS1363 My ipod will not turn on at all. When I connect it to the laptop by the USB, it does not recognize it at all. What could possibly be the problem? The Nano was working like 30 minutes ago.

About 30 minutes ago, I was adding some music to the ipod Nano. Everything was working fine. Now, the ipod will not turn on at all. When I connect it to the laptop with the USB, the computer does not even recognize it. The screen has a fant image of the plug on it and it says connected. I followed the procedures for disconnecting it when I was finished with it earlier. Any idea what is going on here???
Thanks

It probably needs to be reset. The procedure is different for different Nano models: http://www.apple.com/support/ipodnano/assistant/itunes/

My MacBook will not turn on unless it's connected to a charger. However, when it's on and charging, it says that it has 0% battery life despite the green light on the charger. How can I fix this?

My MacBook will not turn on unless it's connected to a charger/power source. However, when it is on and charging, it says that it has 0% battery life despite the green light on the charger. How can I fix this?

Your battery has reached the end of its life. If you have a MacBook with the removable battery you can get a new third party battery fairly cheap on eBay.
Black Batteries http://shop.ebay.com/i.html?_nkw=macbook+black+battery&_sacat=0&LH_BIN=1&_sop=12 &_dmpt=Laptop_Batteries&_odkw=macbook+white+battery&_osacat=0&_trksid=p3286.c0. m 270.l1313
White Batteries http://shop.ebay.com/i.html?_nkw=macbook+white+battery&_sacat=0&LH_BIN=1&_sop=12 &_dmpt=Laptop_Batteries&_odkw=macbook+black+battery&_osacat=0&_trksid=p3286.c0. m 270.l1313
Or for $129 from Apple http://store.apple.com/us/product/MA566LL/A?mco=MTY3ODQ5OTY

Ipod will not turn on. Black screen no logo. Nothing. I do mean nothing. Tried hold power and home. Tried connecting to PC. Nothing. Whatever i do nothing happens. No backlight. Nothing. I really mean nothing. I have tried every fix offered on comments.

Ipod will not turn on. Black screen no logo. Nothing. I do mean nothing. Tried hold power and home. Tried connecting to PC. Nothing. Whatever i do nothing happens. No backlight. Nothing. I really mean nothing. I have tried every fix offered on commentson other post about the same problem. Does anyone know a fix for this. Please dont tell me to hold the power and home i have tried that IT DOES NOT WORK for me.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

My ipod nano will not power on, unless connected to my pc?

my ipod nano will not power on, unless connected to a usb port , on my pc?

Hi ..
Follow the troubleshooting steps here > Apple - Support - iPod nano - iTunes Troubleshooting Assistant

Ipod touch not turning on or connecting to computer

Recently tried to update my Ipod Touch 2g, and during the update process, it went to restart, but my itunes got an error and had to close the process on the computer, and my ipod ended in a black screen. Now it will not turn on or connect to my computer.
What can i do to fix this?

My ipod died last night and I plugged it into my computer and it won't recognize it at all. I've put it in different USB ports, unplugged the ipod and obviously the cord. I've tried resetting the ipod and doing everything I can to get the computer to recognize it. What do I do?

My iphone is fully charged but it will not turn on unless plugged into a charger

my iphone is fully charged but it will not turn on unless plugged into the charger in the wall, it wont even turn on when connected to the computer!!!!!!!

Hi there. Any luck with your phone? I'm having the same problem

IPod will not turn BACK ON! Cold weather?

My iPod will not turn back on. I left it in a cold car for a few days while I was at my family's house, and the battery must have died while I was there. I came home and plugged it in, but it wouldn't charge or turn on. Help!!

Try sending it to the itunes store because when i left my ipod in a car for a few days it worked fine. if you haven't tried the 5 rs try those first.
To reset your iPod nano (2nd generation):
Reset
1. Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)
2. Press and hold the Menu and Select buttons until the Apple logo appears, about 6 to 10 seconds. You may need to repeat this step.
Tip: If you are having difficulty resetting your iPod, set it on a flat surface. Make sure the finger pressing the Select button is not touching any part of the click wheel. Also make sure that you are pressing the Menu button toward the outside of the click wheel, and not near the center.
If the above steps did not work, try connecting iPod to a power adapter and plug the power adapter into an electrical outlet, or connect iPod to your computer. Make sure the computer is turned on and isn't set to go to sleep.
Retry
Retry your iPod with a different USB or FireWire port on your computer (please note that the latest iPods can only be synced through USB).
Restart
Restart your computer, and make sure that you have the latest software updates installed.
Reinstall
To reinstall your iPod nano (2nd generation):
To update and reinstall your iPod software, first download the latest iTunes software.
Next, open the new version of iTunes and connect your iPod to your computer. iTunes will then automatically check to see if your iPod needs to be updated and perform the update for you.
To then check the software version on your iPod, select it from the source list in iTunes. iTunes will display the information about your iPod.
Restore
To restore your iPod nano (2nd generation):
Warning: Because Restore erases all of the songs and files on iPod, make sure to back up any files you've saved on the iPod disk. All of your songs, videos, podcasts, audiobooks, and games can be loaded back to your iPod provided that you have them stored in your iTunes Library. If you use the Nike + iPod Sport Kit, see this document for more information.
How to restore your iPod:
Make sure you've reinstalled the latest version of iTunes.
Open iTunes, and then connect your iPod to your computer.
After a few moments, it will appear in the Source list in iTunes.
Select your iPod in the Source list and you will see information about it appear in the Settings tab of the main iTunes windows.
Click the Restore button. You will be prompted with one or more restore options that may prompt iTunes to automatically download of the latest iPod Software. The 4 possible restore options are:
Restore Option 1: Restore - Restores with same iPod Software version already on iPod.
Restore Option 2: Use Same Version - Restores with same iPod Software version already on iPod even though a newer version is available.
Restore Option 3: Use Newest Version - Restores with the latest iPod Software on your computer.
Restore Option 4: Restore and Update - Restores with the latest iPod Software on your computer.
A progress bar will appear on the computer screen indicating that the first stage of the restore process has started. When this stage is completed, iTunes will instruct you to leave iPod connected to your computer to complete restore.
During the stage 2 of the restore process, the iPod will show an Apple logo as well as a progress bar at the bottom of the display. It is critical that the iPod remains connected to the computer or iPod Power adapter during this stage. Note: The progress bar may be difficult to see since the backlight on the iPod display may be off.
After stage 2 of the restore process is complete and the iPod is connected to the computer, the iTunes Setup Assistant window will appear asking you to name your iPod and choose your syncing preferences similar to when you connected your iPod for the first time.
Mac Book Mac OS X (10.4.8)

My iPhone 3gs will not turn on unless it is plugged in and battery says 68% any thought

my iphone 3gs will not turn on unless it is plugged in. battery says 68%. it will not connect to internet. will not make or recieve calls? any thoughts?

I have tried to restore and it still wont come on unless plugged in

IPod will not turn off after being used as an external HD in Windows

I have disabled the option to have Itunes open when I connect my Ipod and I turned off the iTunesHelper in msconfig. This allows me to use my Ipod as an external HD without interference by iTunes. I have found that since upgrading to Ipod firmware 1.1.1, after I disconnect my Ipod using the Safely Remove hardware option in Windows XP SP2 my iPod will not turn off. I just turn on the lock, and let sleep mode set in after 2 minutes.
This only occurs if I connect the iPod as an external HD and does not occur when I connect the iPod with iTunes open to sync my music library. The problem started with firmware 1.1.1. Is anyone also having this issue, and if so, is there a known solution?

If you are not past the 2 weeks return period you can just return it.. for sure the TC is not ideal when you want something to store files.. the fundamental issue is lack of backup. The TC cannot back itself up. Nor can Time Machine in the computer backup network drives.
To mount the TC disk in finder.
Use Go, Connect to server. in the top menu.
Type in AFP://TCname.local or TCIPaddress. (where TCname.local is the correct network name of the TC.. ie not its name as typed in, if it includes spaces and illegal characters like apostrophe. You need to find the actual network name from network utility netstat scan or better still use proper naming on the TC.
Local is the default domain and helps.
If the TC is in router mode the IP is static and is better used than the name.
AFP://10.0.1.1 for example with default IP is far superior way to identify a network resource.
The disk password will be requested. Add it to your keychain.
It is better to load files to a DMG or sparsebundle.. See Pondini for info.
Q3 http://pondini.org/TM/Time_Capsule.html

Satellite M100 will not turn on unless the AC adapter is pluged in

I also am having the same problem with my Satellite M100. The computer will not turn on unless the AC adapter is pluged in and switched on at the power socket.
Any ideas as to how to fix this problem? The battery should be fine.
B.

> So there is no question about the battery being dead. Battery charges fine too. So obviously the battery is fine, and so are the electrical connections to/from the battery.
Well, if you are 100% sure that this is not a battery issue, then it must be something working with power supply electronic on the motherboard.
This would mean that this is a hardware problem which cannot be fixed easily but in most cases the faulty part must be replaced.
But at first the notebook should be checked with new battery even the battery can be charged properly, it could be a battery issue too
But these are only suggestions and if you want be 100% sure what part is affected then you should get in contact with an notebook technician in order to run some diagnostic tests...

"The iPod software update server could not be contacted. The Server does not support this version of iTunes." Any thoughts? Also, iPod will not turn or or charge (tried in my laptop, house computer and dock) I have all the lastest updates to my knowledge

"iPod software update server could not be contacted. The Server does not support this version of iTunes." iPod will not turn on or charge or reset settings. I tried plugging it in my laptop, house computer and docking station to charge and nothing. Also, I have all the latest software updates to my knowledge. This is a classic 8GB iPod, running of Windows 7. Any thoughts/suggestions?

only thing that seems to work so far is syncing without photos and also check here https://discussions.apple.com/thread/3206849?start=30&tstart=0

Ipod will not turn on, itunes will not open, window says ipod is in recovery mode and needsto be restored

ipod will not turn on, itunes will not open, window pops up says ipod is in recovery mode and needs to be restored. what do i do now?

You restore the iPod via iTunes. Don't plug the iPod in. Open up iTunes and then plug it in and then try restoring, if it fails to restore a few times, keep trying. I do it on a daily basis, you're using an Apple product, remember...
EDIT: Do it from another computer if all else fails.

My Ipod will not turn on. I held down the power and home button for several seconds, and the apple sign shows up. Itunes doesn't even recognize my Ipod. HELP!!!!

My Ipod will not turn on. I held down the power and home button for several seconds, and the apple sign shows up. Itunes doesn't even recognize my Ipod. HELP!!!!
How do I restore my Ipod when Itunes doesn't even recognize it???
I don't care even if I loose all my songs and apps, I just want me Ipod to work again!!!
PLEASE HELP!!!! THANKS IN ADVANCE

I ended up on this link, which related to my problem:
http://support.apple.com/kb/ht1808
When I got to step #3 (While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.) my Ipod would not turn on, and Itunes did not recognize my Ipod. :S

IPod will not turn on unless connected to MacBook

Similar Messages

Maybe you are looking for