Ipod will not work folowing os update

Ipod will not work folowing update of os, Screen only shows connect to itunes logo but itunes will not recognize ipod.

Here
http://www.apple.com/support/ipodtouch/assistant/itunes/

Similar Messages

  • HT201210 My Ipod will not work anymore its just the apple showing could you please help me restart

    My Ipod will not work anymore its just the apple showing could you please help me restart?

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • Older ipod will not work under itunes11

    My older ipods will not work under itunes 11, Who can help?

    i think at this point we are unsure if the problem is that apple has once again decided to leave something older in the dust (as they've been doing a LOT lately) or that you've found a bug in itunes 11 that will be addressed at a later date. just how old are these ipods? if they were mine and i had to choose between itunes 11 and my ipods i would choose my ipods. right now i would look around the itunes forums and see if anyone else has this problem.

  • Ipod will not restore crashed during update

    ipod crashed on update and will not work. it said to do a restore but I have tryed 2 times and both times the restore didn't work

    I just did the install of 2.0.02 last and I had one dickens of a time restoring my library. Here is what happened to me. Right before doing the update it tells you that all of your music, videos etc.. will be removed from the Ipod Touch once the update is done installing. So I found a DVD and burned my library to it. Then I went ahead and did the install. It clean my Ipod Touch clean, but my iTunes library was still intact so I thought all will have to do is resync it but that didn't work. I tried and tried. I disconnected my external HD. Oh yeah by the way this is a new computer that I just bought and last night was the first time I used iTunes on it so I had to populate my library using iGadget.
    Anyway, I realized that I didn't have manually manage my iTunes library unchecked I unchecked it and it began to sync the back up copy I had of my library. Did either of you back up your library before installing 2.02? Do you have a place where most of your music is stored outside of iTunes? You cannot have Manually manage library checked it won't restore if you do. Be aware though 96% of my cover art was gone with this restore. How annoying. I don't know if this is the information you were looking for but I hope I have been able to shed some light on the issue.

  • Ipod will not work off charger

    My ipod works fine while on the charger but when off it just will not work, I have to let it sit 2 days for it to work again on the charger so what is it

    I just got help from the Apple Support on this. This just happened to me and thought I would share the solution. Hope you have saved all your iPod data because you have to restore all data.
    Step 1: Toggle the on/off hold switch and then restart (center and menu together) until the screen goes blank.
    Step 2: Immediately, while the screen is blank, hold the center and pause/play. That turns the iPod in disk mode.
    Step 3: Plug in your iPod into your computer to restore it.
    Problem solved...
    Les

  • IPod will not work with docking stations

    My 5th gen iPod works fine except it will not work with docking stations. I can sync it with my computer and it plays fine, just won't work with docking stations and other accessories like the Belkin FM radio converter. I bought a iMode boom box and it does not work properly with my iPod.
    Any ideas??

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Also:
    iOS: Device not recognized in iTunes for Windows
    or
    iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X

  • How come my Wi-Fi network will not work after I updated my iMac to OS X Mavericks?

    I just updated the OS on my iMac (late 2009) to OS X Mavericks and now the Wi-Fi network that I had previously set up and used for internet access for my iPad mini and my Nintendo Wii U will not work. It worked fine before with Snow Leopard.

    Begin by restarting the computer, if that does not help then do 2-3 SMC and PRAM resets (instructions below) and if those do not  work reset your modem and router (I don't care if other devices work) and ensure the Router is has the most up-to-date firmware installed.
    Intel iMac SMC and PRAM resets

  • Need Help...my wireless airport express will not work with my update of snow leopard

    after installing snow leopard on my macbook pro my airport express will not work...or will connect only for a minute at a time.

    If you mean by "airport express" the square airport router you plug in and has a usb port then run the Airport Utility located in your Utilities folder to set it up again. If AU doesn't see it you may need to do a re-set of the AE.

  • 2 iPods will not work on my computer, what is wrong? (please help)

    Okay, so I bought a refurbished 40gb iPod on ebay about 3 weeks ago. When I got it, I plugged it in, it came on, iTunes opened up and asked me what I wanted to name the iPod. I name it, then it starts to sync. It brings over my folders from iTunes, then says "copying song 1 of 143..." Then it just stops and says "you may disconnect your iPod", but none of the songs have been copied.
    I tried unplugging it and then plugging it back in, and now it gives an error message saying "the iPod may be corrupted, you should restore..." I try to restore it and the restoration fails because of an "unknown error". I've tried using different USB ports, tried resetting the iPod, gone through the 5Rs, even updated the digital signatures in XP. NO DICE.
    Now when I plug the iPod in, windows says it's an unrecognized device. I reset it which fixed that problem, but iTunes still can't deal with it. It keeps saying it's corrupted and to restore it but restoration fails.
    I tried it on my other comp (also an XP box), and iTunes said it was synced to another computer, do you want to erase it and sync it to this computer, etc. etc. I did so, and once again, it brings over the folders but no songs will copy. Then the nonsense with the errors starts all over again and it refuses to let me restore it.
    I returned the first iPod to the guy and he sent me another one and it's doing the EXACT same thing as the first. iPod seems fine otherwise, wheel works fine, it charges normally, shows 37.1 GB free space on the iPod screen. But refuses to work. "the ipod could not be restored" error 1418, and all that. I can't even format it under windows.
    Any suggestions? I've tried everything I know of except for uninstalling iTunes 7 and going back to 6.

    You haven't mentioned re-registering the DLL's in windows xp which is the suggested fix on Windows XP for ipod's doing this.
    Disconnect the iPod from the computer and close iTunes.
    Copy the 10 lines below (highlight and ctrl+c or right-click and copy)
    regsvr32 /s softpub.dll
    regsvr32 /s wintrust.dll
    regsvr32 /s dssenh.dll
    regsvr32 /s rsaenh.dll
    regsvr32 /s gpkcsp.dll
    regsvr32 /s sccbase.dll
    regsvr32 /s slbcsp.dll
    regsvr32 /s mssip32.dll
    regsvr32 /s cryptdlg.dll
    regsvr32 /s initpki.dll
    Open notepad:
    1. Start>Run
    2. Type 'notepad'
    3. Hit return
    Paste the text into notepad (ctrl+v or right-click and paste)
    Save the file as registerdll.bat on your desktop
    Close notepad
    Doubleclick the registerdll.bat file on the desktop
    A command prompt will appear and these items will be processed. When it is finished you can delete the batch file.
    See if it then syncs okay.

  • 2nd gen ipod will not work or neither of 2 computers will recognize it

    My Daughters nano 2nd gen just stopped working, it will not do anything, "froze" up solid as she says.
    I have gone through the "5Rs" but nothing will make the ipod show any life and nothing seems able to make the computer see the ipod. I can't do the "restore" option because the computer needs to acknowledge the ipod to complete that step.
    I have 2 computers and neither computer recognizes the ipod at all. i have read all the troubleshooting tips, all the tips in the discussions any other suggestions, we are 4 hours away from an "Apple Store"
    I am really new to this iPod world, and it appears there is nothing to friendly about it when it comes to this,

    I am also having a similar problem when i try to connect my ipod it comes up with the error message "the software required for communicating with the ipod is not installed correctly. please reinstall itunes to install the ipods software."
    i ran itunes diagnostics and it said that itunes helper is not running.
    Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
    EMACHINES E4028
    iTunes 7.7.1.11
    QuickTime 7.5
    CD Driver 2.0.7.3
    CD Driver DLL 2.1.1.1
    Apple Mobile Device 2.0.1.5
    Bonjour 1.0.4.12 (118.4)
    iTunes Serial Number 65B56A93FAD8B1F6
    Current user is an administrator.
    The current local date and time is 2008-08-17 17:42:38.
    iTunes is not running in safe mode.
    Video Display Information
    Intel(R) 82915G/GV/910GL Express Chipset Family
    ** External Plug-ins Information **
    No external plug-ins installed.
    ** iPod/iPhone Connectivity Tests **
    iPodService 7.7.1.11 is currently running.
    iTunesHelper is currently not running.
    Apple Mobile Device service 2.1.29.0 is currently running.
    Universal Serial Bus Controllers:
    Intel(R) 82801FB/FBM USB Universal Host Controller - 2658. Device is working properly.
    Intel(R) 82801FB/FBM USB Universal Host Controller - 2659. Device is working properly.
    Intel(R) 82801FB/FBM USB Universal Host Controller - 265A. Device is working properly.
    Intel(R) 82801FB/FBM USB Universal Host Controller - 265B. Device is working properly.
    Intel(R) 82801FB/FBM USB2 Enhanced Host Controller - 265C. Device is working properly.
    No FireWire (IEEE 1394) Host Controller found.
    I have uninstalled and reinstalled itunes many times doing the full uninstall as outlined on the support page. I have also tried installing an older version of itunes but this did not work either. I checked msconfig and ituneshelper.exe is selected to load at startup but when i check task manager it is not there.
    Is there any way to fix this problem. I have been trying for two whole days to sort this. I have tried the ipod on other computers and it works fine so i am certain there is nothing wrong with the ipod.

  • My iPod will not work after initial install

    When I first set up my iPod, I used the USB in the rear of my computer. Then I remembered that I use that port for my external hard drive, which happened to be disconnected at the time. When I tried to plug the iPod into one of the USB's in the front, I started getting errors saying that the iPod was corrupt. Mind you I just got it today!! So I tried restoring the iPod, but it still would not work properly. I got errors that say: "Ipod could not be restored. An unknown error occured (1415)" "There was a problem downloading the iPod software for the iPod. The requested resource was not found" "iTunes has detected an iPod that appears to be correpted. You may need to restore this iPod before it can be used with iTunes. You may also try disconnecting and reconnecting the iPod." Any suggestions?? Does the iPod need to go back??
    Video iPod 5th generation 30 GB   Windows XP  

    So I tried restoring the iPod, but it still would not work properly. I got errors that say: "Ipod could not be restored. An unknown error occured (1415)" "There was a problem downloading the iPod software for the iPod. The requested resource was not found"
    are you using an itunes 7.0.0.70, or an itunes 7.0.1.8? to check, go "help > about itunes" and wait for the version number to scroll up from the bottom of the screen.
    if you've got a 7.0.0.70, first try an upgrade to 7.0.1.8:
    iTunes 7.0.1.8 Installer
    if you still get the 1415 when using 7.0.1.8, let's get your iPod Updater logs to the Apple engineers for a look.
    Open this folder:
    C:\Documents and Setings\yourusername\Application Data\Apple Computer\iTunes\iPod Updater Logs
    (You may need to show hidden files in order to see the Application Data folder. Open up My Computer, and in the Tools menu, choose "Folder Options..." Then go to the View tab, and then in the "Advanced settings", select "Show hidden files and folders.")
    Send the files inside the iPod Updater logs folder as attachments to this email address.
    In the email to Roy, be sure to include the following information:
    - A link to the thread on Apple Discussions where the issue is being discussed
    - The username you are using in the thread
    - The version of iTunes you are using or trying to use
    - A concise description of the issue you are seeing
    - The exact text of the error message you are seeing

  • Itunes on ipod will not work (but Safari will).

    Ok, this is a long one so hold on.
    I am using my universities Wi-Fi and two days ago I could use itunes on my ipod, but yesterday and today I can't (I have $12 worth of music waiting to be downloaded). Other applications are not working properly either (youtube, maps). On itunes, it just sits their saying "loading" forever, and doesn't change.
    However there are some variables:
    *I can connect to Safari fine on the university connection.
    *two days ago I could connect to itunes fine on the university connection.
    *my friend can connect to itunes using her phone and a different wi-fi connection.
    *I can connect to itunes with a different wi-fi connection.
    Any ideas what the problem might be?
    Message was edited by: Edward Elder

    Well, in two weeks no one has even responded to this issue, so much for the online support.
    I reallllly prefer to talk to an actual human anyway, unfortunately the phone number is well hidden.
    Fortunately, I got the problem fixed by a bit of luck, Trend Micro virus protection has a "tune up" feature that I just found, and it solved the problem.
    Whatever the problem was?? Dont know, dont care, as long as it is fixed.
    Anyway, if anybody is reading this, and has the ability to kill this thread, please do so, as there is no longer any need for it to exist.

  • The camera on my iPod will not work, it doesn't even open. How do I get it to work?

    I tried resetting my iPod the camera worked then but when I tried to flip it to the front camera it closed and now it doesnt work again.

    Just what are you saying? You are not not the person who posted the problem/question.
    just219 wrote:
    lllaass wrote:
    If you restored to factory defaults/new iPod and still have the problem that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    yes and it works most of the time after the restore

  • Ipod will not work: Error 1436

    Sorry. I now tried restoring my ipod on desktop instead of laptop and the ipod is currently being restored. The screen on my 80g ipod classic is still completely white so it is probably still broken.
    Will update status later.
    Again, apologies,
    Bryan

    I just restored my 80g ipod classic using my desktop. It restored properly, as far as I can tell, and it is now sync with my itunes library.
    The problem is that the screen is completely white when I turn it on. I have tried toggling the hold switch and reseting it by holding the center button and menu button simultaneously. Does anyone know what the issue could be? I do not want to spend $29 for a diagnostics test for them to tell me I need to purchase a new ipod.
    I do run with my ipod ACE bandaged to my arm, which could allow slight wiggling and tossing. Could this be the issue?
    Thanks,
    Bryan

  • My Ipod will not unlock even after updating the software

    Hi, I have an iPod Nano 4G, is locked to the Apple logo and iTunes will only recognize it when I go into hard disk mode.
    and update your iPod with iTunes via the internet and everything was done in order but the iPod still has the apple logo screen
    and check the test team that brings the same (Disco OK, OK Display, Touch control ok)
    I do not know what else to do, I thank you beforehand all the help I can get
    Greetings

    Do you mean you can't unlock it?
    We have no way of knowing exactly which online instructions you may have tried.
    Apple - Support - iPod touch - iPod touch Troubleshooting Assistant
    iPod touch: Hardware troubleshooting

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