Ipod will reset but will not scroll

I have just installed a new click wheel ribbon on my ipod nano 5th gen. It will reset, but will not scroll when it comes up with language selection. Any ideas?

If you have dropped the iPod and the click wheel hit something "hard" it may have jammed it slightly under the body. My daughter did this. Not for the faint at heart; but if you did drop it and it jammed, thus keeping the scroll wheel from moving in all directions, I use a thin, sharp tool (sewing awl) on the side that was jammed, and lifted the body every so slightly, and the click wheel went back in place. (I only did this as a last resort or it was buy a new iPod for her!!)
If this is not the issue; a replacement is needed.

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Have you carefully worked through each and every single suggestion in this Apple support document?
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My ipod nano (1st Gen) will charge but will not play on my philips DS7550/05 Docking station.
When i phoned Apple support they told me maybe it was because my ipod was not compatable with the Docking station but to follow that up i checked the system requirements and my ipod is perfectly compatable with this docking station.
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Not in particular. The fact that the iPod does not play when connected to any other docks could mean either the 1G Nano does not have the ability to output sound via it's dock connector port or yours in particular has gone bad.
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We appreciate your feedback on this matter, gingerspice913. I've not come across this issue before. Do you know how long it has been since the issue began? Please try to reset the network settings to see if it helps http://vz.to/1swAJbD?
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Hello,
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Ipod will reset but will not scroll

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