IPod with 64 bit Windows XP

i have a windows XP computer that has 64 bits and not 32. when i connect my ipod touch to the usb cable an error message comes up that says: please connect this ipod to a computer running Windows Vista or a 32 bit version of Windows XP (Service Pack 2). what do i do? How do i get it so that i can have my ipod appear on my itunes on this computer?

You can't use it on this computer, the Touch/iTunes is not compatible with XP 64.

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How can I sync my iPod with a Windows 8 PC?

I just got a new Windows 8 PC and want to sync 2 differnt iPod Touch 4G. When I choose to sync the Music, I get a message about erasing everything and will sync with what's on my PC. However, the only music showing up in iTunes are some recent purchases. All the previous purchases and songs copied from CDs are not there. But, I can look on the hard drive, and the songs are all there. Some are MP3s and others are MPEG-4's.
I have backed up one iPod and hten restored from that back-up, then tried to Sync, but I continue to get the message about erasing the iPod. And iTunes is still only showing the recent purchases. I have tried transfering the MPEG-4 songs to iTunes, but it won't let me!
Another problem is that I have an iTunes account and my son has one. How can I sync and have hte iPod pull the content from the correct account? I don't see how I can sign in to iTunes and have a choice of which account to use.
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Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities

Syncing iPod with Windows

I am wondering if I am able to connect my configured MAC ipod with the windows itunes?

If your iPod is formatted for Mac it won't run natively on a PC because the Windows OS does not support the HFS Plus file system and therefore will not see the drive. If the iPod is going to be used permanently on a PC or on both Windows and OS X then it would be best to restore and reformat the iPod in iTunes for Windows. Macs can read Windows drives so you can reload the songs from your Mac and use it on both platforms. Once it's restored for Windows any future software updates will have to be done on the PC to maintain the formatting. Alternatively there are third party programs that will allow you to use a Mac formatted iPod on Windows, this is one for instance gets good reviews: XPlay 2iPod on Mac and Windows

Itunes/ipod with colour problem

recently, ive been having problems with my ipod. i accidently dropped it onto concrete a couple of months back, and since then, it keeps coming up with the sad ipod icon. fortunately, tho im sure it doesnt do it any good, a swift smack to the back of it, and a restart usually gets it to work.
a couple of days a go, i had a pop-up on itunes saying that my ipod was corrupt, and needed to be restored. i clicked cancel the first time, but it came up again when i restarted itunes. i done this, and everything was fine. no sad ipod icon. however, now itunes wont open when my ipod is connected, but when it isnt, it'll load fine. i've tried it on my other pc without the internet, but that says about the ipod software not being installed properly.
i also cant access it via my computer on either computer, they both freeze, and stop responding.
i didnt buy my ipod from apple, so im pretty sure i cant just send it to them to get it fixed/whatever they can do. is there anything i can do, or would it be easier just to get a newer ipod?
ipod with colour Windows XP Pro

if still does not solve try this
. Windows users having trouble with their iPods should locate a Mac user. In many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
Tips
a. It does not matter whether the format is completed or not, the key is to erase (or partly) the corrupted firmware files on the Hard Drive of the iPod. After that, when the iPod re-connected with a computer, it will be recognized as an fresh external hard drive, it will show up on the iTunes 7.
b. It is not a difficult issue for a Mac user to find a window base computer, for a PC user, if they can’t find any Mac user, they can go to a nearest Apple Shop for a favor.
c. You may need to switch around the PC and Mac, try to do several attempts between “Format” and “Restore”
http://discussions.apple.com/thread.jspa?messageID=2364921&#2364921

Frozen ipod with sad face

when i push the menu button i get the sad face w/ exclamation point. i've tried to follow all steps except restoring the ipod. what can i do from here?

Or you can try to do step 9
1. Try these five steps (known as the five Rs) will conquer most iPod issues.
http://www.apple.com/support/ipod/five_rs/
2. Try to put the iPod into Disk Mode if it fails to appear on the desktop
http://docs.info.apple.com/article.html?artnum=93651
Still can't see your iPod?
Several things could keep iPod from appearing in iTunes or in the Desktop/Finder when you connect it to your PC/Mac. The most likely causes are listed below in logical order. Check each one starting from the top of the list to see if that is what's keeping iPod from appearing.
3. Try to wait 30 minutes while iPod is charging.
4. Try another known-good FireWire or USB through Dock Connector cable.
5. Try another known-good FireWire or USB port on your computer .
6. Try to disconnect all devices from your computer's FireWire and USB ports.
7. Try to connect on a different computer i.e. a PC formatted iPod connect with a Mac computer or Mac formatted iPod with a Window base PC.
8. Try to do a Erase (Disk Utility) on a Mac computer or a reformat with a PC (Disk Management tool) but ensure you choose the right Drive (your iPod not your Hard Disk of your computer).
9. Try to run the iPod in “Diagnostic mode” . which can be accessed by pushing the “hold” switch into the “on” position and then “off” (into the original position). Then press the following buttons in the following order: “menu” plus “select” (centre button) then press “reverse” plus “select”. This will take you to the hidden diagnostic mode screen menu. It may take a few trials and pressing the buttons in the right way for this to work, so be patient and keep trying if you have to. The diagnostic mode will give you 7 choices which are: Memory, IO, Power, Status, SysCfg, Diskmode, and Reset. Don’t bother trying “reset” because in my case it didn’t work it just took me back to the same problem. Instead, choose “diskmode”, after which you should get an odd looking “ok to disconnect” sign on the iPod screen.
If one of the above step helps to get your iPod to be recognized with your computer, do a Restore.
But, if none of these steps address the issue, your iPod may need to be repaired. You can arrange for service at the iPod Service Website.
I strongly suggest that you should find a Mac computer and do a Restore there, your iPod is likely to get recongized in this way.

1st used ipod with pc, now, want to switch to mac, help!

I first used my mini ipod with my windows desktop computer. I recently purchased an apple notebook and wish to use my ipod with it, and not with my PC. However, because my ipod is formatted for windows, I cannot use it for my mac.
I've been searching through the forums for help on how I can achieve this goal of switching to the mac, but with no luck. Is there any way that I can reformat my ipod to a mac? (easy explanations please!) Thanks!

The really easy way to do this is to plug your ipod into the new (mac) machine, and once you see your ipod show up on the desktop/ itunes dock, go look for the program called "ipod updater." This program will prompt you to reset your ipod and reformat it to mac, and you will follow the steps of setting up you ipod as when you first acquired it. The downside to this is that you will loose all the files on your ipod. There are two things you can do if you want to transfer the music onto your new machine. 1) Go get the CDs and upload them onto itunes on your new mac or 2) go consult google to find a third party program that will allow you to take the files off your ipod and put them onto your new mac. To my knowledge, apple doesn't provide a method of doing this so you have to download another program.
If you decide to recover your ipod, that is use a third party program to get the songs off of it, then wait until that process is complete and then use ipod updater to reset your pod to your new mac. With your ipod still plugged in, go into itunes, rename your ipod, and let itunes automatically update your ipod. After that you can set it to manual again (you may have to unplug it first). I do not reccomend using a third party program to maintain large music libraries on both computers, you should choose one that will be your home computer and stick with it.

Itunes freezing with Ipod Touch on Windows 7x64 when setting up

Hi,
I have an Ipod Touch 3G and a new Dell XPS16 Core I7 with Windows 7 x64. The Ipod cannot be Synced or restored properly. When connecting it it says there is an issue with the Ipod and it needs to be restored. The actul restore seems to go OK but after on the screen to setup new Ipod when I click OK Itunes just freezes. Seems like other people have similar problems.
I've put some troubleshooting steps and findings below.
1/ Though Itunes was corrups so uninstalled and reinstalled, no luck.
2/ Wanted new clean windows install anyway so formatted drive and reinstalled windows from scratch. Updated all drivers and BIOS to latest version. Installed latest Itunes. No other apps just Windows and Itunes. Same result. Itunes library is also empty so there is nothing to sync.
3/ Tried different Ipod (3rd Gen Ipod Nano). This works fine can restore and sync with no freezing issues.
4/ Tried Ipod Touch on 2 different PCs (one with XP 32 bit and one with Windows 7 32bit). On these machines the Ipod touch works fine.
It seems that there is either an issue with X64 Windows 7 and Ipod Touch 3G. Any suggestions.
If I go to Apple I'm sure they will say the Touch is fine because it works with 2 other PCs. If I go to Dell they will probably say the machine is OK because other Ipod works fine and I don't have issues with any other devices.

Hi,
Thanks for the information. Will try this later and post if it helps. i have tried many many supposed fixes but no luck. At the moment I have clean Windows 7 (no bloatware) latest drivers, latest BIOS and only Itunes installed. Still does not work.
Spoke to Apple on the phone who said they think it's most likely USB drivers. I was using this Ipod with Windows 7 32bit RC for months without any such issues. As soon as i got the new laptop it has been non stop problems.
I did notice Apple have not updated the software since late October, 2 months ago. I have logged a call with Dell but I have a sinking feeling that that will send me back to Apple.
In my case I noticed when it freezes that Itunes is using a reasonable amount of CPU which does not change. In my case 13% of my 4 core I7. I have also noticed that other USB drives tend to lok up and not be accesible when Itunes freezes. Do you get similar symptoms?
My gut feeling is Itunes x64 has some issues. The Itunes App does not seem to be 64 bit either even when installing 64 bit version. May just be the drivers which are 64 bit. If we can find a few people with reproducable issues on different hardware I will forward this to Apple as I still have an open support ticket.

Request help for synching iPod with iTunes after Windows re-install

I recently reformatted my hard-drive. I have installed iTunes. When I plug in my iPod (old Nano), I get a message asking me to "Erase and Sync" or "Transfer Purchases". My iPod has some purchased songs, and many songs ripped from my CD collection (mp3 format). I would like to have the entire iPod contents populate the new (empty) iTunes library. I am guessing that the Transfer option is the best of the two, but am worried about losing songs, since it would be a lot of work to re-rip the non-purchased songs. Will "Transfer Purchases" transfer all music?
I would appreciate any suggestions, before I proceed. Thanks in advance to any replies.
EMK

*Will "Transfer Purchases" transfer all music?*
No it won't, it will only do what it says which is to transfer purchases, it won't transfer non-purchased items.
*When I plug in my iPod (old Nano), I get a message asking me to "Erase and Sync" or "Transfer Purchases".*
Connect your iPod to your computer. When you get the message that it is linked to a different library and asking if you want to link to this one and replace all your songs etc, press "Cancel". Pressing "Erase and Sync" will irretrievably remove all the songs from your iPod. When your iPod appears in the iTunes source list change the update setting to manual, that will let you use our iPod without the risk of accidentally erasing it. Check the "manually manage music and videos" box in Summary then press the Apply button. Also when using most of the utilities listed below your iPod needs to be enabled for disc use, changing to manual update will do this by default: Managing content manually on iPod
Once you are safely connected there are a few things you can do to restore your iTunes from the iPod.
The transfer of content sources such as songs imported from CD is designed by default to be one way from iTunes to iPod. However there are a number of third party utilities that you can use to retrieve the music files and playlists from your iPod. You'll find that they have varying degrees of functionality and some will transfer movies, videos, photos, podcasts and games as well. Have a look at the web pages and documentation, this is just a small selection of what's available, they are generally quite straightforward. You can read reviews and comparisons of some of them here:
Wired News - Rescue Your Stranded Tunes
Comparison of iPod managers
TuneJack Windows Only
iPod2PC Windows Only
iGadget Windows Only
iDump Windows Only
SharePod Windows Only
iPodRip Mac & Windows
YamiPod Mac and Windows
Music Rescue Mac & Windows
iPodCopy Mac and Windows
iRepo Mac & Windows (iPhone and iPod Touch compatible)
iPod Access Mac & Windows (iPhone and iPod Touch compatible)
As for your purchased songs, the transfer of purchased content from the iPod to authorised computers was introduced with iTunes 7. You'll find details in this article but the utilities above will copy both purchased and non purchased songs anyway: Copying iTunes Store purchases from your iPod or iPhone to a computer
There's also a manual method of copying songs from your iPod to a Mac or PC. The procedure is a bit involved and won't recover playlists but if you're interested it's available on page 2 at this link: Copying Content from your iPod to your Computer - The Definitive Guide
Whichever of these retrieval methods you choose, keep your iPod in manual mode until you have reloaded your iTunes and you are happy with your playlists etc then it will be safe to return it auto-sync. I would also advise that you get yourself an external hard drive and back your stuff up, relying on an iPod as your sole backup is not a good idea and external drives are comparatively inexpensive these days, you can get loads of storage for a reasonable outlay.

Windows XP Wont Recognise My IPOD (with Windows on Drive D?)

I have been using the my IPOD sucessfully with Itunes for over a year now. However since recently rebuilding my machine with Windows residing on Drive D: (was on Drive C orginally), the IPOD is not recognised by ITUNES or the Updater. I read somewhere that ITUNES and the Updater requires drive C: to be the main drive. I can't believe this but since I am desperate I will try anthing. However before I go to this extreme step, can anybody shed any light on this please. Much appreciated!

I really appreciate your help..thanks very much.
Now I put the "wee darling" into disk mode as you suggested and no, it did not show up in the disk management screen.
When I got it into disk mode, following the instructions, it came up correctly with "ok to disconnect" however, when I connected the Ipod, it did not come up "with do not disconnect" as it should have done, again according to the instructions.
I have previously and recently used this firewire port with my movie camera, so I know it works. I also get power from the Firewire port ok.
In case this helps, this is a first generation Ipod with the scroll wheel. (bit ashamed to admit this).
Its Christmas day here, so Merry Christmas and thanks again!
Regards
Roger

IPod Nano vs Windows 7 64 bit computer

I have an iPod Nano 6th Gen and a Windows 7 64 bit computer. With the latest iTunes 64 bit software updated on my computer, when I sync my Nano, it will no longer one finger swipe (like my iPhone), or rotate, I have to double click on any item there is a line around (box) the item I click, and it takes two fingers to swipe. I restored the Nano on a 32 bit computer and it works fine but my music is all on the 64 bit computer. Is this a compatibility issue? When I restore the Nano on my 64 bit computer it reverts to the "broken" mode. My iPhone and other iPods sync fine with the Windows 7 64 bit computer.
Thinking that it might be the software on my computer, I completely removed iTunes and all drivers and then reinstalled iTunes 64 bit. Still have a problem with the Nano. But, again, when I restore it with a 32 bit computer, it works fine.

Yes, a huge difference. At present Muse makes a very large number of small reads of the .muse file during open and throughout working on the file. Due to the latency overhead for each individual read from a server, this makes working with a file on a server painfully slow.
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My ipod nano is no longer recognized by itunes after I installed windows 8.1. The ipod nano still is recognized and works with a Windows 7 computer

My ipod nano is no longer recognized by itunes after I installed windows 8.1. The ipod nano still is recognized and works with a Windows 7 computer

Hello, Pete.
Here is an article I would recommend going through when an iPod is not recognized by iTunes or the computer.
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/ts1369
Usually the resolution is updating the Apple Mobile Device Driver. See the section labeled Verify that the Apple Mobile Device USB Driver is installed > For Windows Vista, Windows 7, and Windows 8 > Update the Apple Mobile Device Driver.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Cheers,
Jason H.

TS3694 My Ipod is not recognized by Itunes with my Windows 8 PC. Works fine with Windows 7 PC. Device sync test says "No device found". Already performed all of the Ipod device troubleshooting including reload Itunes, stop start Ipod device, changed drive

Need help? Some of my Ipods are not recognized by Itunes with my Windows 8 PC. (Ipod Nano 4th gen and Ipod Nano 6th gen), but on my Windows 7 PC, they work fine. My Ipod 3rd gen and Ipod shuffle work both on Windows 8 and 7 PC's. On the non-working Ipods, the Device sync test says "No device found". Already performed all of the Ipod device troubleshooting including reload Itunes, stop start Ipod device, changed drive letter...
any help is appreciated. Chris4sail

Hello there, chris4sail.
The following Knowledge Base article offers up some great step-by-step instructions on troubleshooting your iPod not being recognized in iTunes:
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/ts1369
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

IPod Nano Sync with Mac, but iPod formatted for Windows

I finally changed to the Mac platform and all my iPods and iPhones were synced with a Windows based computer. While my iPhones were not a problem, my iPod Nano (4GB 2nd generation) seemed not be recognized by my iMac.
I can't seem to get my iMac to show the iPod under Devices to reformat it. Anyone have any advice to give?
I have plugged it in to a my Windows based work laptop and it seems to work fine. However I don't sync with that machine and I have already sold my old Windows based computer it was synced to.
Thanks in advance for the help.

I have three iPods: 40GB iPod photo, 2GB black iPod nano and 1GB iPod shuffle. Each one has it's own playlist to auto sync songs from (technically, the 40GB iPod is synchronized manually, but the other two have playlists to sync automatically from). They each have different names so iTunes knows they're each different. So, you shouldn't have any trouble keeping just two iPods separate with your Mac mini or iMac.
-Doug

2 windows logins, 2 ipods - sync specific ipod with userid ?

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Hey marcshap,
If the iPod is set to autosync to her user ID, then before it can be synced to another user ID logged in, it is likely someone is clicking yes to a prompt about "iPod is linked to another iTunes Library".
See the section about Automatic mode in this article for more information.
You also might want to consider Manual mode, see this article
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Generik
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IPod with 64 bit Windows XP

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