Ipod with doc suddenly is unable to be seen by Itunes or Mac

I have a 15G Ipod that was working fine up until a couple of weeks ago. I suspect that it was just about the time that my OSX upgraded to Itunes 7.02, but I can't say for sure.
Now the ipod will not mount on the mac/ I have tried on my powerbook 500 mhz, and also my mac mini, which is over 1gz. Same problem...the ipod does not mount on the desktop and is not recognized in itunes, system profiler, etc.
I have done the 5 R's with no success. I have tried the resetting of the firewire port by powering down the mac, and removing the power cord as well, and then restarting the mac. Still no ipod mounts.
I have a 10g ipod that mounts via the same firewire port with no problems.
Ipod connects via plug in and doc, and appears to be charging. IF you hold it to your ear the disc drive appears to be powering up, but you get the apple in the view screen with nothing else, and no other buttons work to bring up playlists, menu, etc.
What can I do to bring the dead back to life...Thanks, Jim
POWERBOOK 500 mhz Titanium and Mac Mini 1.2 ghz Mac OS X (10.3.6) Ipod 15 g dock version

I'm replying to my own question! I remembered that I had the USB connector for my Ipod which I had never used; plugged it in as a last resort, and voila, the Ipod showed up in Itunes and I was able to update my Ipod with some new songs & audiobooks. I can only assume my firewire connector has died. There are some reasonably-priced firewire-dock connectors available online, some with retractable cords.
Hope this works for others.

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I just bought a ipod touch. I am unable to use it because itunes tells me I have no internet connection (unknown error 306). I have tried all the suggestions I can find, including checking the firewall, the no proxy server is checked, resetting cache on i

I just bought a ipod touch. I am unable to use it because itunes tells me I have no internet connection (unknown error 306). I have tried all the suggestions I can find, including checking the firewall, the no proxy server is checked, resetting cache on itunes, I even scanned the computer with Registry Easy but nothing worked. I use Mozilla Firefox and have a PC with Windows 7. Obviously, buying a ipod and being unable to use it for 3 days (and counting) because I am unable to register it, is pretty frustrating. Can anyone help?

Did you try all of this:
iTunes Store loads partially or returns "Error 306" or "Error 10054"
Proxies, parental control settings and software, security or filtering software, or a bad iTunes Store cache can cause this.
To address proxies, Remove Internet Options proxy settings and connect to the Internet without a proxy.
To reset iTunes Store cache:
In iTunes, choose iTunes > Preferences (Mac) or Edit > Preferences (PC).
Click the Advanced tab.
Click the "Reset cache" button.
Click OK and see if the issue is resolved.
Adjust Parental Controls in iTunes:
Open iTunes.
Access iTunes preferences:
On a Mac: From the iTunes menu, choose Preferences.
On a Windows PC: From the Edit menu, choose Preferences.
Click the Parental Controls tab.
Remove restrictions on Parental Controls.
For more information on parental controls or content filtering software, see iTunes 10.5 for Windows: May see performance issues and blank iTunes Store.
For more information on other security software, see iTunes: Troubleshooting security software issues.

I was sycing my ipod with my computer to get a new album and itunes prompted me saying that there was a previous account for the ipod or something and if I should carry on and deletle it or cancel the sync. I wanted the album so I clicked carry on an

I was sycing my ipod with my computer to get a new album and itunes prompted me saying that there was a previous account for the ipod or something and if I should carry on and deletle it or cancel the sync. I wanted the album so I clicked carry on and delete the account. When I checked my ipod afterwards all almost all of my music was gone exept for what I had just downloaded. This was thosands of songs that I had carefully picked over the years and now they are all gone. Someone please help me!!!

Get all that music back in itunes and sync again.

IPod with Doc Connector - 15GB - Basics for Dummies

Here are some pointers, in case you don't know the obvious. I got my iPod used, and I did not receive a setup guide. I learned a few very basic things THE HARD WAY. I could not get it to even SHOW UP in
iTunes or
in the OS or desktop, on
Mac OS 10.4.11, or
Windows 2000Pro
I was trying to use it via the wall adaptor, and dock cable, with the USB connector that, as far as I knew, was the ONLY FREE CONNECTOR I has available to me.
Here is BASIC DUMMY FACT # 1 -
The Dock Connector cable is a TRI-connector. It has the Dock connector, a USB 6-pin male, and a FireWire 6-pin male connector. Yes, that's right, it has a FIREWIRE. I did not know this, because the FireWire connector is PLUGGED INTO the wall plug part of it. I didn't even know that you could take the wall plug off the cable and just plug the iPod directly into the FireWire port on the Mac. So after hours of frustration and futility trying to load songs onto my old 3rd gen iPod with Dock Connector using USB (Blehhhhh!), I discovered the FireWire 6-pin plug, plugged it into the Mac, and iTunes launched immediately and I was prompted "Do you want to erase and sync?" to which I gleefully clicked "YES". The iPod was previously loaded with about 900 songs from a Windows PC, and every attempt trying to connect via USB was hopeless. FireWire works flawlessly.
Dummy fact # 2 -
When your iPod says "Do Not Disconnect" you have to click the Eject button to "Safely Remove" (like in Windows) and "eject it" from iTunes. Well, what I mean is, I don't know if you HAVE to do this, but I feel better about myself when I do. After FINALLY getting all the songs I wanted on there, NO WAY was I going to take a chance and "pull the plug" on the little thing, with that warning telling me not to, before I investigated a bit.
Now, this is a REAL dummy fact, and I can hear the snickering even though I haven't submitted this yet. But never having using iPod with iTunes, it took me a few seconds to see that there is a little eject icon on the bottom right of iTunes 7.7.1. It was cool to see "OK to Disconnect!" once I found that "Eject" feature.
You know, I had my CD's all in a box and ready to mail the thing back to the guy (a friend) who sold it to me and see if he could find a way to load it up. And the wall plug fell off the cable purely by chance as I was packing it up and boxing it to ship, and when I went to reconnect the dock cable to the plug, I realized it was a FireWire connector. Beauty mate !

True... The 3G iPod is designed to work with FireWire. Once it is charged up and set up for Mac, it may work over USB for data syncing, but it will not charge over USB (so you cannot use the Restore button in iTunes). You can use it with USB and charge at the same time (and also do the Restore procedure), if you get one of these two-ended docking cables.
http://store.apple.com/us/product/M9688G/A
The USB end connects to the computer. The FireWire end connects to the power adapter (and supplies the power). But if you have FireWire on the computer, use FireWire.
There is also an eject button next to the iPod name under DEVICES. Also, if you UNcheck the +Enable disk use+ option for the iPod (in the iPod's iTunes pane), the +Do not disconnect+ message should go away as soon as the iPod is done syncing. The iPod will not appear on the Finder Desktop, and you can safety disconnect it without manually ejecting the iPod first.

Replaced iPod with new one but do i have to intall itunes again?

Hi, i have just recently replaced my ipod mini with an ipod video. Do i need to re-install itunes with the new ipod or can i just plug in the new ipod and transfer all of my songs onto it?
thanks
iPod Video Windows XP

If you have iTunes 7, just plug in the new iPod.

HT4859 why when i installed my new ipod with icloud did all my music go off my itunes?

I Previously bought a new iPod and I installed it on my iTunes with iCloud but when I recently went onto iTunes most of my music has gone but it's all ok on my iPod because of iCloud, how do I transfer it all onto my iTunes again? Thanks

If you are using iTunes Match, your music should already be in your iTunes library. If you aren't, you can transfer music purchased from the iTunes store from your iPod to your iTunes library by first authorizing your computer for all Apple IDs used to purchase the music in Store>Authorize This Computer, then connecting the iPod to your computer and in iTunes going to File>Devices>Transfer Purchases.
If you no longer have the old iPod, you'll have to redownload your previoulsy purchased music from the iTunes store, as explained here: http://support.apple.com/kb/ht2519.

New MacBook Pro (first Mac). I need to move my itunes library from my pc to a networked external hd (wd passport for mac). I have an ipod with all my media (including video) and i have itunes match. What is the best way to do this? PC to Mac HD ...

Can I just consolidate and copy to the journaled hard drive over the network? Will a pc recognize a Mac formatted hard drive? I have searchd the forum and online for hours and can't seem to find anything that specifically address this. Does anyone know the best solution?
Itunes library on PC -> WD Passport for Mac (connected via airport extreme to new MacBook Pro). I plan to use this as the default location for my library because the new Pro only has 256 GB onboard.
Any help is greatly appreciated.

A PC cannot read a Mac formatted drive without using special software (MacDrive).
iTunes: How to move [or copy] your music to a new computer [or another drive] - http://support.apple.com/kb/HT4527
Macworld - How to transfer iTunes libraries between PC and Mac - http://www.macworld.com/article/46248/2005/08/shiftitunes.html
Move an iTunes library from a Windows PC to a Mac - http://www.macworld.com/article/1146958/move_itunes_windows_mac.html

Unable to add tracks to iTunes 8 (mac os x 10.5.7)

Hello,
I'm unable to add some tracks to iTunes.
I got a playlist, when I drag the tracks to it iTunes will not add them and will not give an alert message.
I saw only previous solutions for PC users that offers a tag remover applications but did not say any for mac (http://discussions.apple.com/message.jspa?messageID=7818873).
If the same issue, why it wasn't fix in this version?
thanks
shlomit

Ah, these are all files from the same place? Can you tell me anything more about them? Where are these files located? On a separate drive? Have you tried to do "Get Info" on them in Finder? How did your friend copy them? And where from? And you are sure they are MP3 and not WMA ?
(It could after all be the problem mentioned in that other thread - ID3 tags. This would not be a bug, merely an incompatibility. You could ask your friend to copy them again, but this time as simple MP3s with no tags).

Can I use more than one iPod with one computer?

Howdy,
I have a (hopefully) quick question. Can I use two iPods with one user account on one computer? Can iTunes keep two different iPods separate with different syncing rules for the same user account and iTunes library? I'm interested in the answer for both Mac and Windows machines.
Thanks!
Mikael
TiBook Mac OS X (10.4.6)

You can use more than on iPod on one computer, and you can also use one iPod on more than one computer. Check out these articles:
http://docs.info.apple.com/article.html?artnum=300432
http://docs.info.apple.com/article.html?artnum=61675
Hope these help you out!
Best wishes,
CG

IPod with click wheel - will not restore

Hi all,
I know I've got the dinosaur of the iPods, but hey. I have a 20g iPod with click wheel. Every time I load up iTunes with the iPod plugged into the PC, iTunes tells me that my iPod is in recovery mode and needs to be restored. (Not sure how that happened, but anyway.) So, I tell it to restore, then plug it into the external power supply as it tells me to do. However, when it is finished restoring, and I plug it back into the PC to reload the songs from iTunes, the cycle starts again. I have restarted my computer, done soft resets of my iPod, but it still won't update. Any help would be appreciated. Though the newer iPods are very pretty, I am quite happy with my old dinosaur, haha.

After a lot of searching and working on this, I found the problem - and it wasn't my previously theorized conspiracy to get us all to buy more from Apple.... It was quite simple actually.
http://docs.info.apple.com/article.html?artnum=304508 I followed all of these directions including re-installing the dlls and the usb drivers, but I think the key was that I have multiple USB devices plugged into my computer. I unplugged all but my wireless keyboard. Then I used a different USB port for my iPod than I had tried before. It updated..... Yeah. I don't have to buy one of the new over priced fancy models!!!!

Can I have more than one ipod with more than music library on one computer

I was just wondering if i could have 2 different ipods (one a 5th generation and the other ipod touch) with 2 different music libraries on the same computer and itunes? because right now im using my parents computer and my fiance is using my laptop and we're moving so we'll only have one computer in the next few weeks. So if anyone could try to give me an answer or have a solution that would be fantastic lol!

See these articles about using more than one iPod on one computer, and with either one or more iTunes libraries.
Multiple iPod installations.
How to use multiple iPods with one computer.
If you have the latest iTunes, an easy way to create a new library is to hold down the 'alt' key whilst opening iTunes (for Macs), or hold down the 'shift' key (for Windows).
This will give you the option of either using the current iTunes library or creating a new one.
There are various methods of transferring different songs to different iPods with a single iTunes library.
One is to manage the songs manually.
With this setting, you can drag and drop songs/playlists etc onto the iPod from iTunes, and also delete and/or edit songs which are currently on the iPod without affecting the iTunes library.
If you wish to keep the convenience of automatic sync, then you could set the iPods to sync with "selected playlists". This setting can be found in the iPod summary screen under the 'music' tab. With this setting, different playlists can be transferred and later deleted from each iPod without affecting any playlists stored in iTunes or the playlists on the other iPods.
Also, on the 'summary' main page you will see the option to "only sync checked items". With this setting selected, if you remove the check marks from any songs in iTunes, they will not be transferred to the iPod. You can restore the check mark if you want to put the songs back on the iPod at a later date.
Be aware that when playing songs in iTunes, any songs that do not have a check mark against them will be skipped over and will not be played.

Can i use my ipod with this mac

Sorry if this was asked before, but my problem and question may be slightly different.
I have an old 20 gig ipod that I've had since 1995. I have downloaded many songs from i-tunes and from my own cd's to my pc running widows xp. There are about 1300 songs on the i-pod
The pc was given away to a friend who transferred all my music to my macbook. The hard drive was removed. We did not deauthorize the pc---(I know-a mistake).
I-tunes and everything works and plays ok on the Mac. Even new songs I've ordered or put in from cd's work & play ok. But note--in the "library" section not all the tunes have the little check in the box next to them. I do not know why this is. I have no problem synching from this Mac to my i-phone.
So--my question is---can I now use (synch) the ipod with this Mac ?
Can I just plug it in an keep using it to update my library ? I certainly do not want to erase all the tunes on it and not be able to replace them. What exactly do I have to do ?
Any help and detailed instructions would be greatly appreciated----Thanks---Jerry

I have a similar problem. I have a 60 GB old non video ipod. It connected to my old G5 with a firewire plug. Ihave been running it for eight or more years. When I upgraded to new IMAC and MacBook Pro 15 in. They do not have inputs for the end of the cradle. One end has the same wide flat connector now used by ipod touches. I have a new third gen IPOD touch. I was able to sync both ipods with both the two old computers and the two Snow Leopard macs. I must have accomplished by sharing in Itunes preferences.
It has been awhile. Anyhow, now I am trying to sync the oldest IPOD. It doesn't show up on my new IMAC as a device. I suppose because it isn't pluged in. I tried disconnecting my 1 T external hard drive to see if I could use that input. But I don't see any port to connect my older IPOD? How do I add music from CD to new IMAC and sync it onto the old IPOD. I feel so lame. Please someone. I have read lots of books on IPOD touch and IMAC Portable, Snow Leopard. Maybe I need to check them out of library or buy one. Please advise. Spinning wheels.

Trouble Syncing iPod with Computer

So, when I plug my iPod into my laptop, it doesn't sync with iTunes. It's as if the iPod isn't even connected at all. However, it seems like the iPod recognizes that it's connected, because it asks me if I want to "trust my computer". The computer itself also seems to recognize that the iPod is connected, because it will automatically open the pictures folder from my iPod onto my laptop screen. But, for whatever reason, iTunes doesn't sync with the iPod, it acts as if nothing has been connected. Any tips or suggestions would be greatly appreciated.

however when I try to sync my older ipod with it and upload some new music to it, Itunes keeps telling me that all the previous songs will be erased
Yes, that's correct. If you don't have the songs that are currently on your iPod also in your new iTunes installation, they will be erased from the iPod if you sync it. Best to start afresh by first transferring all the music on your iPod back to your new computer/iTunes library.
For iTunes version 7 or later, then you can transfer purchased iTunes store music from the iPod to an authorized computer by using the "file/transfer purchases from iPod" menu. Note that the maximum of 5 authorized computers applies here.
Find out how to do that here.
How to copy iTunes purchases from an iPod or iPhone to a computer.
For all other non purchased content (your own CDs etc), check out the instructions/suggestions here.
Music from iPod to computer (using option 2). This a manual method using "hidden folders" and although it works, it is a little more involved than other methods.
Much easier ways are to use one of the many 3rd party programs that copy music from the iPod to the computer.
One of the most recommended is Yamipod. This is a free program that transfers music from iPod back to the computer. However, it does not transfer playcounts/ratings etc.
Other free programs are Pod Player, SharePod and Floola.
If you want to recover just the structure of playlists from the iPod (and not the actual song files themselves), there's iRepo for Windows. which I understand has this feature along with all the standard features for these programs.
iPodRip also has the feature enabling you to reconstruct playlists.
There is also CopyTrans. This does preserve ratings/playcounts etc if those are important to you but this program is not free. It also supports video transfer.
Once all the music is safely back in your new iTunes library, you can sync your iPod as normal.

2 ipods with 1 PC - creation of autonomous libraries ?

Hi ! I own 2 ipod Video (30 & 80 GB) one for me and one for my daughter unfortunately with only one PC! At this time they both contain the entire library of songs of my itunes .
How can I delete songs from my daughter's ipod keeping them on the library and is it possible to set two separate libraries (one for each ipod)?
Basically I want for my daughter's ipod a percentage of the complete library if it is not possible to see her own autonomous library .
acer laptop Windows XP

See these articles about using more than one iPod on one computer, and with either one or more iTunes libraries.
Multiple iPod installations.
How to use multiple iPods with one computer.
If you have the latest iTunes, an easy way to create a new library is to hold down the 'alt' key whilst opening iTunes (for Macs), or hold down the 'shift' key (for Windows).
This will give you the option of either using the current iTunes library or creating a new one.
There are various methods of transferring different songs to different iPods with a single iTunes library.
One is to manage the songs manually.
With this setting, you can drag and drop songs/playlists etc onto the iPod from iTunes, and also delete and/or edit songs which are currently on the iPod without affecting the iTunes library.
If you wish to keep the convenience of automatic sync, then you could set the iPods to sync with "selected playlists". This setting can be found in the iPod summary screen under the 'music' tab. With this setting, different playlists can be transferred and later deleted from each iPod without affecting any playlists stored in iTunes or the playlists on the other iPods.
Also, on the 'summary' main page you will see the option to "only sync checked items". With this setting selected, if you remove the check marks from any songs in iTunes, they will not be transferred to the iPod. You can restore the check mark if you want to put the songs back on the iPod at a later date.
Be aware that when playing songs in iTunes, any songs that do not have a check mark against them will be skipped over and will not be played.

Can we use our ipods with other music services?

I have not been able to get into the music store for close to 3 weeks now, I have been round and round with these discussion boards and articles and unanswered emails to Apple... I want to leave and go with rhapsody or someone else, BUT can I use my ipod with these sites or does it HAVE to be Itunes??

a service like itunes is subscripiton based is it not?
No, the iTunes Music Store is not a subscription. It's a single-time pay; once you buy a track, you own it forever. Subscription sites are ones where you pay every month (or whatever) to listen to the tracks they make available. If you stop paying, you lose access to all the tracks.
And if you pay for a song, why wouldnt you be able to burn it onto a cd, or do they just let you put it on your pc?
It depends on the site. Not all allow you to burn audio CDs, even if you pay outright for the track. None of the subscription services allow burning to audio CD.
And do you mean napster or bearshare sites?
Napster yes. Bearshare is a Gnutella client which is just another P2P network like Limewire, and similarly consists mostly of pirated tracks, viruses, worms and trojans.
helful as eveyone has been, none of these solutions has fixed the problem!
Again, sorry, but as I said, you didn't answer the most important questions. For instance, you said you were using a corporate network, but you never said whether or not you'd addressed the issue with your network administrators, something that Toonz asked you two or three times. If your company's firewall is blocking the addresses and ports needed to connect to the iTMS, there's nothing you nor Apple can do to fix the problem.

Ipod with doc suddenly is unable to be seen by Itunes or Mac

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