IPod won't allow disconnect

My boss recently got a silver 2GB iPod Nano as part of a promotion deal. He was having trouble getting the iPod to work (it wasn't showing up on iTunes), so asked me to see if I could figure it out. I followed the instructions (on common problems) and was able to get the iPod to show up in iTunes as well as DL music to it. The problem came when I wanted to disconnect the iPod from my computer (at work) and give it back to my boss to fill with his choice of music.
The Do Not Disconnect keeps flashing and when I click on the eject button (or the eject under the file tab), I get a message that says it cannot be disconnected because other files are being used by the iPod. The same message appears when I try and restore it to factory settings. What files could it be using? There's nothing on the iPod yet (I'd already removed the test music I put on it to see if it worked).
This is a little frustrating as everything else about the iPod seems fine and to work. Help would be appreciated on this.

My boss recently got a silver 2GB iPod Nano as part
of a promotion deal. He was having trouble getting
the iPod to work (it wasn't showing up on iTunes), so
asked me to see if I could figure it out. I followed
the instructions (on common problems) and was able to
get the iPod to show up in iTunes as well as DL music
to it. The problem came when I wanted to disconnect
the iPod from my computer (at work) and give it back
to my boss to fill with his choice of music.
The Do Not Disconnect keeps flashing and when
I click on the eject button (or the eject
under the file tab), I get a message that says it
cannot be disconnected because other files are being
used by the iPod. The same message appears when I try
and restore it to factory settings. What files could
it be using? There's nothing on the iPod yet (I'd
already removed the test music I put on it to see if
it worked).
This is a little frustrating as everything else about
the iPod seems fine and to work. Help would be
appreciated on this.
RESTORE it...

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