Ipod won't connect or recognize songs

One day my iPod randomly said there were no songs on it. After a little more investigation I noticed my iPod contained nothing but the games included in the purchase. I checked the settings and all of the data was there but it was being recognized as the "other" data type. I plugged the iPod into my computer in an attempt to solve the problem but iTunes froze as a result. Eventually it unfroze, but the iPod never showed up. Any suggestions? Thanks in advance.

Not sure I fully understand but if one used to work and one is new, sounds like a problem if neither one works. I killed the battery in my first ipod after one year. It was new but I used it constantly. I did not know what was wrong at first. My computer read it and loaded songs but it didn't work when I unplugged it.
I just had some major problems with my computer and had to start using a newly created user account. I had to start with a new desktop and begin with new itunes library. Play counts were all 0 and I had to transfer all my music files from my hard drive to the new itunes library using a brand newly created user account. Might wanna try that, kinda fun starting with a new itunes library and making new playlists anyway. I think your 2 year old one may have dead battery, mine only lasted one year. Now I have six and rotate them so the batteries will last longer. I got one that is dead now and it might be the battery. Some of them are lemons and have to be exchanged.
Good luck!

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    I'm also on yahoo messenger:
    randi127

    Resize the screen resolution to 1024 or larger (right click on desktop and pick Properties then go to the tab for screen resolution).
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  • IPod won't connect after 2 weeks of working perfect

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    Without knowing which iPod model, Operating Systems, USB or Firewire and other specifics everyone has, it's hard to isolate what exactly the problem may be. I don't think all of you are having the exact same problem, but maybe you are.
    Richard, looks like you covered all the bases. Here are a few more things, if you haven't tried. If your Nano and Video are both connected, it could cause problems. I saw a post awhile ago about a guy who's problems went away when he only connected one iPod. Actually, it's best to disconnect all USB devices you can while trouble-shooting, especially if they are a USB storage device. You mentioned trying different cables, what about different USB ports? You mention that the "Do not Disconnet" logo does not appear, but the device manager sees a USB Mass Storage Device. I'm not sure if that's possible, that the Do Not Disconnect will not appear, but it is being recognized by the device manager. Is the device manager seeing a different Storage Device? ...or is that what's happening? Maybe it's time for Steven's option #4. Here's a few more ideas for everyone.
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    -Reset and Restore do different things. Reset mostly resets back to factory settings and calibrates the keys (don't touch any keys while it is calibrating), and you should not loose any data on the iPod. Resets are mostly done by holding down key combinations on the iPod and different iPods have different key combonations, make sure you are resetting for the iPod you have. If the iPod won't reset (comes up with Exclamation Folder, Frozen, etc...), mostly likely will have to be serviced.
    -Uninstall iTunes, iPod. This means completely uninstalling. There are some folders that may have settings stored in them that are not removed when uninstalling iTunes. Remove them also; http://docs.info.apple.com/article.html?artnum=93698. Restart the computer between uninstalling and reinstalling, especially if using Windows.
    -Update the iPod. Download the latest version of Updater for your Operating System, there is one for MAC and one for Windows. Updater is also where you will Restore your iPod; http://docs.info.apple.com/article.html?artnum=60944
    -Restore will erase all the data on the iPod (have backups of the data, it can't be recovered from the iPod) and restore it's factory settings (disable disk mode, etc). Restore is done from the Updater program. Here is information on restoring; http://docs.info.apple.com/article.html?artnum=60983.
    -Check the system requirements for your iPod model. Win XP (Home and Pro) usually needs Service Packs (SP) 1 and 2. Some iPods will work with only SP1, but it's best to have both. Win 2K requires SP 4.
    -Try getting updates for your computer, especially if you are using PCI cards for USB or Firewire.
    -Isolate the iPod. Disconnect other USB devices, especially if they are storage devices. Stop any programs that might be running in the background, disable virus software...3rd party software can interfere.
    -Some Toshiba notebooks with the VIA chipset "will not work" with iPods. Hopefully you have access to another computer.
    The following article might help. "iPod appears in Windows Explorer but does not appear in iTunes"; http://docs.info.apple.com/article.html?artnum=93716.
    I'm interested in what everyone finds out. Good luck.

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