IPOD won't connect to ITunes. Mac OS Can't repair the disc and Partition Failed. Help!!
Hello,
I am distraught because my IPod Classic won't connect to ITunes. My Mac won't even recognize it after a few seconds, and I have to keep resetting for the Mac to recognize it. Mac OS can't repair the disk, and said to reformat. I tried to partition, but that failed with the error message: couldn't unmount disc. I don't mind losing all the files, and am really just hoping that it will work again. I have virtually zero technical knowledge, and thought I might reach out to see if any savvy users know a trick or two that I might try.
Thanks for all your help,
Mary Louise
Try:
- iOS: Not responding or does not turn on
When it says place the iPod in recovery mode use one of these program
For PC
RecBoot: Easy Way to Put iPhone into Recovery Mode
If necessary:
Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
and
RecBoot tip
For MAC or PC
The Firmware Umbrella - TinyUmbrella
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
Similar Messages
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Alright, here are the details: my iPod Touch 5th gen. is stuck in recovery mode, and it won't connect to iTunes so I can restore it. Now, I know I have the latest version of iTunes, I have deleted it & reinstalled it, and even restarted my computer, but it still won't come up in iTunes...What should I do??
Try:
- iOS: Not responding or does not turn on
When it says place the iPod in recovery mode use one of these program
For PC
RecBoot: Easy Way to Put iPhone into Recovery Mode
If necessary:
Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
and
RecBoot tip
For MAC or PC
The Firmware Umbrella - TinyUmbrella
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
Ipod is disabled connect to itunes how i can get into the ipod?
i bought an ipod from a gu friend knows and its saying ipod is disabled connect to itunes i connected to my itunes account and nothing happened can someone help me as to what to do please?
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings -
My iPod won't connect to my Mac... Help?
My iPod won't connect with my Mac anymore.
It connected last time I tried it (four months ago, about). It's a Gen Two or Three (I don't know the difference, sorry) and I haven't changed anything about my Mac since then, or my iTunes.
If you can help at all, please reply. And don't hesitate to ask for more info.
EDIT: Oh, and I've tried resetting the iPod, putting it in Disk Mode, using a different USB port and restarting the computer (several times).
The iPod says "Do Not Disconnect" and the iPod symbol appears on Finder and I am able to access it, but it won't appear in iTunes.
Message was edited by: HortauxI was having the same problem--no iPod on Desktop, no iPod in iTunes. This fixed it for me, at least:
1. Open Applications > Utilities > Disk Utility. (My iPod DID show up here, though it wasn't mounted.)
2. Select the iPod in the disk list on the left.
3. Click "Verify Disk." (In my case, this revealed an underlying error.)
4. Click "Repair Disk." (If this works, great--stop here. It didn't work for me...)
5. Click the "Erase" tab at the top of the right-hand main pane.
6. Choose Mac OS Extended (Journaled) for Volume Format.
7. Click "Erase" button at bottom right.
Almost immediately, my iPod showed up on my Desktop, iTunes launched, and it was as though I had completed a Restore of the iPod.
Hope that helps....
David -
I had to return my first IPad2, and now the new one won't connect to iTunes. I verified I had the latest version, used the new cable and verified the port worked by syncing with my iPod, I reloaded 10.2.2 and restarted my PC. Still won't work - thoughts?
Sorry - found a couple of good threads right after posting.
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Hey! I plugged my 80 gb ipod classic to my imac, but had to switch it off when itunes hung. The ipod wasn't switching on , and when it did, all the data, including all my songs were deleted. Now, when I try syncing it to the mac, it doesn't connect to the itunes and I keep getting an alert saying ' Mac osx can't repair the device'. Now, althought all the data is gone, the ipod still shows 30 gb free. What will happen if I partiton my ipod? How do I get it to start functioning again? Please help!
Try a low level reformat of the iPod's hard drive to possibly try and repair some of its damage. Use the instructions in this article to walk you through the process.
http://www.methodshop.com/gadgets/ipodsupport/erase/
B-rock -
I am locked out of my iPad 2, I can't back it up because it won't connect to iTunes (because it's locked with a password) and I need it for school, it has all of my school work on it and the school doesn't have or passwords. I can't loose all of my work. PLEASE HELP ME!!!
Hi ebby,
Here are the instructions for a disabled device - hopefully you have sync'd with your computer before now?
http://support.apple.com/kb/HT1212
Good luck!
Cheers,
GB -
So, my phone won't connect to my mac computer when I plug the USB charger into my computer and then into my phone it won't charge or connect. How should I fix this?
Test with another computer and another cable
To discover if the problem is eith the phone the cable or computer -
I can't get to update my apps it keeps on saying cannot connect to iTunes ... I changed the date and it didn't work still
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
iTunes Store: Associating a device or computer to your Apple ID
http://support.apple.com/kb/ht4627
Can’t connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/ht1311
Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
Cheers, Tom -
IPod won't connect to iTunes..have tried it all
Ok...so a few days ago I plugged my Ipod 160gb classic into my computer to sync to Itunes. Itunes then froze up, so after I ejected it, I reset it. I plugged it back into Itunes and now everything is gone off the Ipod. No big deal, everything was backed up.
So now when I turn the Ipod on it goes straight to language select menu. I plug it into Itunes and it shows up on My Computer but won't show up in Itunes - it stays froze on "connected -ejected before disconnecting" screen. So I disconnect, and the Ipod goes straight to the black/Apple logo screen for a few seconds before going back to the language select menu.
I have done the hard reset and the same thing happens.
I have done the right click/format to Ipod under My Computer with no results.
I have uninstalled and reinstalled Itunes.
I have tried different USB cables to connect the ipod to the computer.
Apple Device Manager is installed. I've started/restarted it as well.
I have put the Ipod in disk mode and connected to Itunes. It usually freezes on the "do not connect" screen. Sometimes in disk mode, Itunes will say that my Ipod needs restored, so I click on restore. It will go to a dark black screen with the Apple logo with a progress bar at the bottom. Before the bar fills up it will go to the regular black Apple logo screen for a few minutes before going back to being frozen on the "connected -eject before disconnecting" screen. The ipod still won't be shown on Itunes either.
I have run device manager, updated Apple Device Manager, used the C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers folder and says its up-to date.
I have gone through the steps in these-
iPod: Appears in Windows but not in iTunes
and iOS: Device not recognized in iTunes for Windows
with no results.
This is my smart data:
Retracts: 75
Reallocs: 200
Pending Sectors: 16
Power On Hours: 65
Start/Stops 20234
Temp: Current 33c
So I'm guessing after all the troubleshooting, it would be something hard drive related? Especially since the start/stops have to be high. I just want to make sure what it is before I try replacing the hard drive.
I know variations of this question have been posted a bunch of times, but I've tried everything I've seen on here. Any help is greatly appreciated, thanks.Not Charge
- See:
iPod touch: Hardware troubleshooting
iPhone and iPod touch: Charging the battery
- Try another cable. The cable for 5G iPod (lightning connector) seems to be more prone to failure than the older cable.
- If a 5G iPod
Iphone 5 lightning port charging problem - SOLUTION!
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
Also:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
My ipod was stuck in the connect to itunes sign, I have no idea what that's called. anyway, I connected it to itunes and tried to restore it. After several failed attempts, it seemed to be working, and showed an apple logo with a hollow white bar underneath it. From my undestanding, it was supposed to fill as it was restored, but Itunes came up with an error saying it failed to connect, so now it is frozen like that, and won't turn off or shut down when you hold the home and lock button for ten seconds It won't connect to itunes now. I dont know what to do. Please, any help would be good.
It's a second generation Itouch. and i think it has had the most recent update, im not sure.The white bar means it is doing the update. I hope you didn't unplug your iPod while it was updating.
Hold down the power and home buttons at the same time for at least 10 seconds until the Apple logo appears on the screen. After that you can let go. You may have to restore your iPod depending on the extent of the problem. -
Hi,
I bought an ipod for my birthday in June.
1)
I've been trying to connect to ibook it would not work via USB so I tried using a Firewire port. Not sure why it was not working via USB.....the version I have is 10.3.2 so it should work through USB.
Is there anyway I can connect through USB on my version IBOOK??
2)
My ipod is not connecting through itunes not sure why? the auto update songs option is on in preferences on ITUNES so it should work. I've done all possible. IPOD is charging but not connecting through ITUNES.
Please help someone so I can upload music....any ideas how to solve this?Hi,
I've not had any useful feedback as yet so my best bet would be to take your G4 into a Mac shop...thats what I'm doing to do.
I'm sure its got to do with my operating system.
Maybe try going back a few updates and not update with the latest one. Its wierd because my IPOD use to work and its not recognizing any sort of connection anymore only charging and this is no use.
I've restored it numerous times because but can't even restore because I have the latest version on my Ibook and its not recognizing any connection so I'm stuck! -
What do i do if my ipod won't connect to itunes?
hi. I just downloaded itunes to my laptop (PC) and connected my ipod touch (3g) in. The only thing that pops up is an "AutoPlay" window. I opened up my iTunes and waited. Nothing happens. How do i sync my ipod to my new itunes account if my ipod touch doesn't even show up in the "devices" sidebar in itunes? I know that the max and iPod touch can be synced with different PC's and Mac's is 5 right? My ipod touch has only been synced to one: My old laptop. I've looked in the the "help" sections on iTunes and that was now help. if i could only get my ipod to show up on itunes i could go from there. Any suggestions? Please help.
Ddi you make sure that Apple Mobile Device Service is installed and active on your PC? iPhone and iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows
More troubleshooting here: iOS: Device not recognized in iTunes for Windows -
Must do a restore, but iPod won't connect to iTunes 7.0
Hi,
I have an iPod mini that I bought last year. I updated to iTunes 7.0 a few days ago and everything was going fine, but today I noticed that all of my songs were gone (on the iPod).
I tried to plug my iPod back into my laptop to put all the songs back into it, but iTunes gave me this message:
http://img98.imageshack.us/img98/3981/error2ii5.jpg
"iTunes cannot read the contents of the iPod "IPOD". Go to the Summary tab in iPod preferences and click Restore to restore this iPod to factory settings."
The thing is, my iPod can't connect to iTunes, so I can't get to the Settings section to restore my iPod. What can I do? Is there another way to restore the iPod so that it will connect to iTunes?
Any help is greatly appreciated.
Thanks
iPod mini Windows XP
Windows XPI have the same problem; after installing iTunes 7 I get the error message stated above but can not view summary since it can not connect. I still have all my songs though. I have tried to reset and going into disk mode, but seems my iPod can not go into disk mode.
Is it possible to get the older version of iTunes back?Thanks, -
My ipod won't connect to itunes because of my stupid passcode!!
Hello everyone, don't mind about the word "stupid" well it has been a year that i can't use my ipod because it can't connect to itunes. First if all, my ipod isn't charged so often... so, one day i charged my ipod and there is a screen that means that i need to "connect to itunes". I went on my computer, opened up itunes and connected the ipod to my computer. Then a message pops up and says: "This ipod can't connect to itunes because it has a passcode. So i have to put in the password so it can connect" I can't connect it because the screen on my ipod says i need to connect to itunes so i can't put in my passcode. I don't know whats wrong with these kind of devices, and i'm not very lucky because the ipod that i have, it doesn't belong to me. my dad found it in his cab. and he gave it to the cab's company for 2 weeks, the owner did not come to take it. so the company gave it back to my dad and my dad gave it to me. and if i give to the apple company, they will know the real owner and i would be in trouble.
Place the iPod in recovery mode and then restore. For recovery mode:
iPhone and iPod touch: Unable to update or restore
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