Ipod won't connect to the computer at all.

Question

My 3rd Generation iPod nano won't connect to the computer at all. Therefore it has no battery for me too be able to reset or try to do anything with it.
I've only been advised to make sure that i have the most recent version of iTunes?
Could anyone help please?
Thanks, Hollie.

Answer 1

Try uninstalling the drivers,
Plug in your iPod
Right click on My Computer and click on Manage
that will bring you to the Computer Management
On the left hand side click on device manager
on the right side click on the plus sign next to Universal Serial Bus Controllers
it will show a list, in that list locate iPod or USB mass storage device
right click and select uninstall
Unplug your iPod and plug it back in
Windows should automatically start installing them again
if nothing pops up then right click on Universal Serial Bus Controllers
and choose scan for hardware changes
If that doesn't work
Go back into Computer Management
Click on Disk Management on the right
and on the left it should say your iPod
Right click and go into change drive letter and paths
click on the change button
Change it to something like N or M
Click ok, you will get a message saying "changing the drive letter may cause the program to no longer run are you sure you want to change this drive letter"
click ok
then restart your computer