Ipod won't connect to the internet

I connect to the internet with my Macbook OS 10.5.8 using older Airport Extreme version 5.7.
My modem is Motrola surfboard and my isp is a cable company.
I can go online with my Macbook but I can't connect to the internet with my 4th generation iPod touch.
I can connect to the wifi network but when I try to open a webpage with safari, it gives me following error message - "safari cannot open the page because it is not connected to the internet." I tried to reset my iPod to factory setting, installed updates for my iPod, changed my airport extreme settings, disable firewall on my mac, but nothing seems to work. My iPod can go online using other wifi network. I just can't go online using my wifi network at home. Please help.

im having the same exact problem!!!!!!!!!!!! i wish some one knew the answer, sorry but i dont know the answer but i wish i did/:

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2nd generation ipod won't connect to the internet, and i've never had a problem with it before.

My ipod won't connect to the wi-fi but our computer will.

- Reset the iPod. Nothing wil be lost
Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- Power off and then back on your router
- Reset neteworks settings: Settings>General>Rest>Reset Network Settings
- The troubleshooting here:
iPhone and iPod touch: Troubleshooting Wi-Fi networks and connections

My iPod won't connect to the internet

I'm having trouble connection my iPod to the internet. I have successfully connected it to a WiFi network which has worked in the past, but now, when i go on Safari, for example, it doesn't come up with the usual message of "Connecting...", it just says "Safari cannot open the page because it is not connected to the internet."
I haven't changed any security settings on the router... the only thing that's changed is that i haven't used it in two weeks! Does anyone have any advice?

Not an uncommon problem and usually easily solved. First off, if you are using WEP encryption, you can either 1) switch it to WPA2, 2) use your WEP key as network password, 3) reconfigure your WEP passwords so that they are either 5 characters (48 bit) or 14 characters (128 bit).
If you are not using WEP and have this problem, the following generally works:
1. Reboot your router by unplugging it from the power.
2. Reset the network settings on the touch - tap Settings > General > Reset > Reset Network Settings
3. When the touch restarts, then tap Settings > WiFi > other and retype your network name, security settings, and finally enter your network password.
4. And finally, if your router still is not issuing you the proper credentials, then check the manufacturer's website and download and install the latest router firmware.

My ipod won't connect to the internet but my friends ipod will and it's on an open network

What should i do btw it's a 4th gen

Does the iOS device connect to other networks? If yes that tend to indicate a problem with your network.
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

My iPod Touch 2nd generation won't connect to the Internet

After restoring my iPod Touch 2nd gen to factory settings because that's what iTunes advised me to do after doing the iTunes update a week ago, my iPod won't connect to the internet anymore. I was able to connect to our wifi but it won't go to any website, to iTunes, etc. I'm 100% sure the problem isn't our wifi because I'm using it right now with my laptop so it's not the wireless problem. Before restoring my iPod to factory settings iti has always worked and I never had a problem connecting it. I tried restoring it again but it still didn't work. I already also reset our router but still no luck. I wish someone could help me asap!! Thank you.

You can try:
- reset:
Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- Power off an then backon your router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- The troubleshooting here:
iPhone and iPod touch: Troubleshooting Wi-Fi networks and connections

My iPod 8GB won't connect to the internet.

My iPod won't connect to the internet. It says I'm connected to my Wi-Fi connection, but when I try go on Safari it says I'm not connected to the internet. I resetted my iPod and my modem but it didn't help. I tried everything to get it working, but nothing seems to work. Help please?!

Assuming other devices successfully connect to the internet via wifi:
- Reset the iPod. Nothing is lost.
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Resset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections

Hi, my ipod (2nd gen) won't connect to the internet via Safari or through apps but my email does work. Any ideas without needing to reset the ipod?

Hi, my ipod (2nd gen) won't connect to the internet via Safari or through apps but my email does work. Any ideas without needing to reset the ipod?

- Have you tried when connected to other networks? Maybe the router is blocking the ports used by Safari and the other apps.
- What kind of network are you using? a personel or bussines?

My ipod's apps won't connect to the internet.

the apps on my ipod touch 5 won't connect to the internet anymore, even apps from apple like the appstore. only safari works, but with some sites it says there is no safe connection(like with twitter). but it does work with google
how can i get rid of this problem?
my ipod runs 7.0.2 and i checked for software updates, there were none. i also checked for app updates but as i said the app store doesn't connect with the internet either.

Does it have this problem wehn connect to another network?
Did the iOS device connect OK before to this network?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
look at the setting for the fouter, mayne those sites are being blocked.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

IPod touch running IOS 5 won't connect to the Internet

Hi
I have just upated my iPod touch to IOS 5 and now it won't connect to the internet. I've tried to reset network settings in reset (general settings) but it doesn't work. Any solutions out there.
Thanks

Restart your WiFi router by powering it off for 30 seconds.
Also read: http://support.apple.com/kb/TS1398
If you need more help please give some details on what make, model, and version router you have and how it is configured.

Safari won't connect to the internet (but computer is)

Today,
None of our Macintosh (by Apple) devices will connect to the internet. Actually, only Safari says it won't connect to the internet.
If I run Terminal on our Macbook, I can ping yahoo.com, google.com, etc... Also, Skype works just fine. However, when we run Safari, no web page will load and we get the error screen saying that the computer is not connected to the internet. Running diagnostics (forget where it's located on the computer) says we are indeed connected (which I could tell from Skype and pinging).
Coincidentally, neither our iPhone or iPod can get to any web pages on Safari when connected to our wireless router. Using 3g network they access web pages fine. Our PC has no internet troubles today whatsoever.
Any idea why Safari doesn't work? Unfortunatley we don't have Firefox or Chrome on our Macbook to test it out, not sure how to download those without being able to access their respective web pages.
Thanks!

Try turning off the router for 5 minutes, then turn it back on.
Restart your Mac as well as the iPhone and iPod.
If that doesn't help, on the Mac, go to /Library/Preferences/System Configuration
Move all the files from the System Configuration folder to the Trash.
Now on your iPhone and iPod tap Settings / General / Reset / Reset Network Settings
See if Safari will load pages.
If not, on your Mac, go to System Prerferences - Security.
If the Firewall is turned on, turn that off. Restart your Mac, Try Safari again.
Since you can access the net with 3G, it's got to be your Wi-Fi.
System Preferences / Network / Assist Me is where you find Diagnostics.
Make sure all the light are green. If not, click Continue.
iOS: Troubleshooting Wi-Fi networks and connections
AirPort troubleshooting guide
AirPort Quick Assist
-- When you post for help, please tell us which Mac OS X you have installed. Thanks!

My MacBook Pro won't connect to the Internet, but my phone and PC will.

My MacBook Pro won't connect to the Internet. My iPhone has no problem doing so, and neither does my PC. I think it's something to do with my DNS, but I'm not sure. My network connections say that both my Ethernet or FireWire are failed. What's wrong with my MacBook? Is there a simple way to fix this?

Hello Rattisate,
Sorry to hear you are not able to connect to Wi-Fi on your MacBook Pro. I would be concerned about this too. You can find information on how to troubleshoot this in the following article:
Troubleshooting Wi-Fi issues in OS X Lion and Mac OS X v10.6
http://support.apple.com/kb/HT4628
Follow the steps in the section labeled, "Symptom: My Mac does not connect to the Internet."
Thank you for posting in the Apple Support Communities.
Best,
Sheila M.

My MacBook Pro won't connect to the Internet via wifi but it worked fine on ethernet cord...I tried running diagnostic but it didn't work:(((( it happen every time if I restart the modem and/or router

My MacBook Pro won't connect to the Internet via wifi but it worked fine on ethernet cord...I tried running diagnostic but it didn't work:(((( it happen every time if I restart the modem and/or router.. Any idea how to fix this?

Hello Rattisate,
Sorry to hear you are not able to connect to Wi-Fi on your MacBook Pro. I would be concerned about this too. You can find information on how to troubleshoot this in the following article:
Troubleshooting Wi-Fi issues in OS X Lion and Mac OS X v10.6
http://support.apple.com/kb/HT4628
Follow the steps in the section labeled, "Symptom: My Mac does not connect to the Internet."
Thank you for posting in the Apple Support Communities.
Best,
Sheila M.

MacBook Pro won't connect to the internet after standby

Hallo all,
I have the following strange problem with my macbook pro:
- after going in stand by and returning in operating mode the mac won't connect to the internet, I have to follow the procedure in order to retry to connect but It does'not work. Go in network preferences, try to change the DNS, use and not use DHCP and so on but nothing change.
- Mac is working in ethernet, I can see other macs and pcs
- When I change the network to connect, same problem even if I turn off the mac.
I have the same problem with Iphone !!!!
I have linksys router and modem but I think that the reason could be a setting in mac.
Anyone can help me???

I tried re-installing Mountain Lion 10.8.3 but it didn´t help.
Assuming your can access email ok ?
First, install the OS X Mountain Lion Update v10.8.4 (Combo)
Then restart your Mac. That will reinstall any missing system files.
Then try Safari.

My 1st Generation time capsule won't connect to the internet thru a new motorola sb6121 - get continuously flashing yellow light. Using a router in between the modem and capsule yields good but slower connection to internet. Any thoughts?

My 1st Generation time capsule won't connect to the internet thru a new motorola sb6121 - get continuously flashing yellow light. Using a router in between the modem and capsule yields good but slower connection to internet. Any thoughts?

Thanks for your response
Let me give the history - I started with an Apple Express being fed thru a D-Link EBTR 2310 cable Router from an RCA DCM315 Modem (Pure). Comcast service all the way.
Got the 1st generation TC in 2008 and merely replaced the Airport Express with the TC. Worked ok
A year or two ago I did try removing the modem and feeding the TC directly from the modem. Resulted in the same condition I have now - Continuous flashing amber on the TC. So I put the router back in the chain.
Some time later, at the recommendation of a Comcast rep, I replaced the router with (a Belkin F5D 5231) to see if speed and dropout problems would be improved. I thought it helped some at the time but now I am not so sure.
Last week I decided to see if a new modem would help with download speeds. So I got another pure cable modem (Motorola SB 6121- high on the Comcast recommended list).
Got up and running easily with Comcast help and with the modem connected directly to a computer.
Next I put the TC in the link and again could not get past the TC continuing to flash amber. Although I did get connected to the internet with this configuration I lost connection two both of my printers - one connected by USB and the other wirelessly to the TC. Again everything works fine when I put the Belkin router back in the system.
However with the router in there, the modem shows the downstream connection to be 10/100 ethernet speed. (Modem light changes color for indicating speeds.}
I have gone thru all of the combinations of powering down/ up, but all stays the same.
I can live with what I have but something still doesn’t seem right.
Thanks again

Replacing an Airport Express with a Time Capsule but it won't connect to the internet.

Hello, I hope somebody can help.
I am trying to replace an Airport Express with a 2TB Time Capsule but it won't connect to the internet, via an ADSL modem.
I have tried everything I can think of, powering down all devices, re-setting all devices, but nothing seems to solve the problem.
When I first tried to set up the Time Capsule, there was an option to replace the Airport Express using the same settings.
But there were repeated error messages of 'No DNS Servers' and 'PPPoE server couldn't be found'.
I also had messages that the password for PPPoE wasn't correct, but when I plug the Airport Express back in again, everything works fine.
What could the problem be?

99% of issues with authentication are wrong password or wrong username.. eg it can be strange like the user name is missing the domain.. whereas the Airport Express works fine without it.
Ring your ISP and make doubly sure you have exactly the correct username and password.
If it still doesn't work, put the adsl modem back into router mode and try it again directly on the modem.. if it works ok on the modem but fails on the TC that is possible and can be caused by pppoe client using incorrect authentication type, CHAP or PAP which the TC does not allow you to select AFAIK.. some ISP do not give enough time to get the router to switch on auto to the correct authentication method.
In the end run the modem as router and bridge the TC. It will work just as well for most installations in bridge as the modem in bridge.

Ipod won't connect to the internet

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