IPod won't play purchased music from iTunes

I cannot figure out why my iPod mini skips over purchased music from iTunes. I looked at the files and they are .mp4 & there is a little lock symbol on the file. Someone help! I have already dowloaded the latest updates and nothing has changed...

I have the same problem as others mentioned here. I just updated my mini to 1.4, and iTunes to 6.0. Just purchased an album and went to play it and all the songs were just skipped over by my mini. Then checked and the same happens for all purchased music.
I then check in iTunes and everything plays fine there. Then uploaded the songs to my 40GB and everything plays fine on the 40GB. I recently updated the 40GB to the latest firmware as well.
The mini plays all other music just fine.

Similar Messages

IPod won't play purchased music from iTunes Store

My iPod won't play purchased songs from the iTunes Store. They play on my computer, using iTunes, through the iPod, but my iPod won't play the songs with headphones, or in my BOSE speaker station, nor in my car using my Belker radio adapter. I've purchased a few songs before, and haven't had this problem. I wasn't prompted, as I have been before, to enter in a password before playing the songs.

i have the same problem, and i looks like there are another 4 or 5 discussion threads with the same prob. my ipod is about 14months old, got one of the first 4th generations when they came out -- have never had a problem, then when i downloaded itunes 6, all of a sudden everything i have purchased since then plays fine on my computer and just keeps scrolling thru and not playing on my ipod. very very frustrating. i have tried everything, right down to a complete restore on it, and nothing helps. also, when i downloaded itunes6, my purchased music playlist disapeared -- i spent 2 weeks and 5 emails going back and forth with tech support because they wouldn't address the issue, and am wary of going to them with this one. i thought the drive or memory on the ipod was corrupted and was going to buy another one, but now i'm not so sure -- is anyone having this issue with a 5th generation? because what it looks like is itunes 6 downloads may not be compatible with 4th G, and that makes me a little cranky. any one find a solution for this yet?
hp pavilion Windows XP

Nano won't play purchased music from iTunes 6!

Is there anyone else that is having problems playing purchased music from iTunes 6 on your iPod? My 4GB iPod nano is not playing (i.e. skipping over) songs that I have purchased AFTER I upgraded to iTunes 6. My iPod software is up-to-date and I tried resetting the iPod, but neither helped. Any suggestions? Thanks for any help.
-Ben Powell

From what I've read, resetting your nano erases the music, etc. from your nano, putting the software back to its original state.
This really has to s*ck, but if it works, its good that you can fix it that way. It does, however, make a great real life case for backing up your music.
I've been using software (no I don't work for them) called e-backup for my email. I have receipts and other email from 2002! But, the point: it allows you to backup other folders/files. I included my music as an option yesterday because I remember losing term papers, etc. that I didn't backup to floppy or disk. Just in case!

Ipod won't sync purchased music from itunes - what do I do?

I bought a new ipod and also had to reinstall everything on my laptop. So I have video ipod. I managed to transefer my music from my old ipod to my new itunes. Now I have my new ipod and it has synced most of the music but for some reason it won't sync my purchased music. Can someone help?
Thanks

Play one of the purchased songs in iTunes to authorize your computer.

New ipod won't sync purchased music from itunes library

I just purchased a new ipod and when I try to sync my library it will not transfer any purchased songs that are in my library. All the songs are checked and I selected sync all music.

Do these purchased tracks play in iTunes? What other options do you have enabled from under the Summary and Music tabs for your iPod? Are you saying non-iTunes purchased tracks sync okay?
B-rock

HT5517 My AppleTv only allows me to play purchased music from iTunes. I have an extensive library that I burned from CD's. How do I play this? Thanks

My AppleTV only allows me to play purchased music from iTunes. I have an extensive library that I burned from CD's that I am pulling my hair out to figure out how to play them. Is this possible? If so, how? Thanks

Your music library needs to be in iTunes on a Mac or PC. In iTunes enable Home Sharing and you should see your music library and playlists on the Apple TV. Both the computer and ATV have to be on the same WiFi network.
See the following page on Home Sharing.
http://support.apple.com/kb/ht3819

IPod won't play purchased music after upgrading.....

Help -
My boss has the 30g video IPod. He has upgraded his Itunes software to 7.0 and also upgraded his IPod to 1.2 (whatever the newest version is). He is not having the problems I have seen others are having but the issue he is having is that his IPod will not play his purchased music.
I did find this article (http://docs.info.apple.com/article.html?artnum=303854) on the website and have tried everything it suggests to fix it. All the software is up-to-date, we have deauthorized and reauthorized his computer, and I have followed the instructions to recreate the Itunes Library. Still the songs won't play - he can navigate to the folder of purchased music on the IPod and it will let him hit play but it will just display the song and album cover and then keep skipping to the next song - never actually playing the song.
Can anyone please give me some advice for what else to try? If all else fails he would like to just restore his IPod and go back to ITunes 6.0. I tried this by uninstalling ITunes 7 and then installing 6 again but when I open 6 it says it can not be opened because the library was created by a newer version of ITunes. Can anyone tell me how to fix this?
Any help you can provide would be greatly appreciated!!!
Dell Windows XP

I have this exact same problem since I bought my new 80GB iPod.
All purchased songs play fine in iTunes on my Mac but they just skip past each track when I try to play on my iPod. As mentioned above I have tried the advice Apple give and have restored my iPod and recreated library but I still have the same problems.

My Ipod won't play bought songs from Itunes

I have a new ipod nano, and it plays songs that I upoad to iTunes from CD, but not ones I buy from the itunes store, they come up and my ipod skips right over them. the only difference I can find between bought songs and songs I upload from CD's is the extension on the bought songs is 'm4p' and the ones from CD's is 'm4a'.
the songs play on itunes, but not my nano, which is confusing cuz I thought iTunes was made for ipods?
windows Windows XP

See this: iPod does not play content purchased from the iTMS.
If you have made sure that both the iTunes and iPod software are current and have deauthorized and reauthorized your computer, try this test:
1. Deauthorize the computer.
2. Create a new user in the system.
3. Download the free song of the week from the iTMS in the new user account.
4. Play the song in that user account to authorize again.
5. Restore the iPod (using the iPod updater) in the new user account.
6. Sync just the free song of the week and see if it plays on the iPod.
If it does, you appear to have a corrupted iTunes library file, and you should recreate the iTunes library file in your normal user account, and then sync your music back to the iPod and all should be well.
The following articles will help you.
Authorization and Deauthorization.
How to restore the iPod.
How to recreate your iTunes library.
How to create a new user account in Windows.

IPod Won't Play Certain Songs From iTunes

I just downloaded some songs from iTunes. I can play them on my computer, but when I try to play them on my iPod it just automatically goes to the next song and will not play it. I have never had this happen before. Any ideas?

Same here. I have an iPod Photo with the latest firmware installed (1.2). I can no longer play any music on my iPod that I've purchased from the iTunes Music Store since upgrading to iTunes 6. Songs purchased prior to upgrading iTunes work fine on my iPod. All songs play fine on my computer.
The two workarounds that I know of are to restore your ipod to factory settings, which I'm not willing to do just yet since it will erase everything on it.
The other workaround is to burn your purchased music to a CD and reimport it. Then move the reimpoted songs to your iPod. That has worked for me so far.
I'm hoping Apple will release some sort of software/firmware upgrade to either iTunes or iPod that resolves this problem.

30 GB Video iPOD won't sync purchased songs from iTUNES.

Previously, on the same computer, I have synced purchased songs from my Itunes library to my iPOD. Now, suddenly, an error message says that I'm not authorized to do so. I use my computer in two countries, the US and Taiwan, and wonder if this has anything to do with the problem. I've already restored the Ipod and reloaded all the songs. The purchased songs still appear in my library but will not sync.

Have you tried Deauthorizing then Authorizing your computer through the Store menu in iTunes?

20GB ipod won't download all music from itunes

I downloaded itunes 6.0.5 and now when i update my 4 yo 20GB ipod it says: Some of the items of the iTunes music library were not copied to the iPod because your iPod software is too old. And then it tells me to go to apple.com to update - Then, it does not update any purchased music.
Any suggestions?? Thanks!

Have you run the iPod Updater? You will need a minimum of OS X 10.2.8 to do so.

There is no sound when playing purchased music from iTunes

I have a 3rd generation 64GB IPOD touch. I am wondering how can I get it to play music again? I had my original iPod touch replaced with a refurbished one last year. It played my iTunes music at first but now it just will not play. I tried other music apps and the sound comes through. What can I try to do to get my iTunes music to play again on my IPOD? All suggestions are welcome.

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync/delete all music and resync
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

Ipod problem retriveing old purchased music from itunes

Please help me retrive my password on an old account. My carrier changed my email address and I cannot retrve email under the old account.It need to be sent to my new email address.

Perhaps this FAQ can provide some more information on where you need to start on this one.
Frequently asked questions about Apple ID
B-rock

I have recently purchased music from itunes, it is on my computer but will not sync onto my ipod???

i have recently purchased music from itunes, it shows up on my computer but will not sync to my ipod??????? It shows on my playlist on the computer but will not transfer to my ipod

Is the iPod signed into the account that purchased the music?

HT3819 I purchased music from Itunes on a PC several years ago. I am unable to locate my sounds in the ITunes library. Where did my purchased songs go???????? Can I transfer my purchased songs from the PC to my MAC or iPod Shuffle??????? PLEASE HELP!!!!

I purchased music from Itunes on a PC several years ago. I am unable to locate my sounds in the ITunes library. Where did my purchased songs go???????? Can I transfer my purchased songs from the PC to my MAC or iPod Shuffle??????? PLEASE HELP!!!

Click here and follow the instructions.
(80232)

IPod won't play purchased music from iTunes

Similar Messages

Maybe you are looking for