Ipod won't play songs and I have a red square in a red circle next to every single one of them.

I have tried all the reset options to no avail. It is now about as useful as a chocolate tea pot. Anyone know how to fix this?

SOLUTION: circle with red square Some Music Won't Play After...: Apple Support Communities

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IPod Won't Play Songs, Videos Reset it, and it's Quite Sluggish

I have a 30GB video iPod (the old version). Everything was working fine until a few days ago, when the power on my iPod ran out because I fell asleep while listening to it. The next day when I turned it on, it said "Connect to your Computer, Use iTunes to restore" So I promptly did that, and it worked fine until I tried to play a video on it. It showed a blank screen, so I reset it by pressing the Menu and Center buttons. Then it showed the "Connect to your computer" screen again. So I restored it, and it would be fine until it locked up again and showed the "Connect to your computer screen" again. I left it alone for about eight hours, and when I tried turning it back on again, it was back to normal.I've seen that screen probably 10 times in the past 4 days, and I've restored it, just as many times.
Here's the list of problems I'm having:
- the iPod won't play some songs when I click on them. It will show the Playing triangle in the upper left corner, but I hear no sound and the seeking bar doesn't move. I'll often have to click the Pause button, then hit it again to Play it, and then it will play the song.
- The iPod is extremely slow. When dealing with songs or videos, it often takes a minute or more for the iPod to respond to my button clicks. Its hard drive isn't full, though; in fact I'm only using about 2 GB.
- Videos lock up the iPod. Just about any time I want to play I video on it, it will show a blank screen and won't respond. Then I have to reset it and I get the "Connect to your computer" screen again. These aren't videos in the wrong format or anything, these are the same videos I've been playing on my iPod before with no problems, until recently.
- Battery life is horrible. Although it hasn't been fully drained yet, judging from the power meter and how long I've been using it after it's fully charged, I'd guess it would only last about 2-3 hours. I would think it should last considerably longer, as the iPod is only about 3 months old.
Has anybody been experiencing similar problems, or know what I can do to fix it?

I've still had the same problems, but now when I try and turn on my ipod, it tells me to restore. When I do go to restore, itunes says that it cannot find the file needed to restore my ipod. The ipod itself also tried resetting itself, I guess, made it to the menu that asked what language I wanted it in, and then restarted again. This went on for an hour and a half, and I could't do anything. Is my ipod a lost cause?

Formatted HD and iPod won't see songs that I have reinstalled on HD

I formatted my HD. I copied the library of the iPod back onto the computer into MyMusic. However my iPod won't see any of the songs that I recopied onto the computer. I was forced to reformat the iPod. My song library is in MyMusic the whole time but the iPod won't see any of it. How can I get my iPod to see the songs in MyMusic.

" However my iPod won't see any of the songs that I recopied onto the computer"
What exactly does that mean? The iPod is not supposed to "see" your music in your "My Music" folder.
I don't get what you're saying, or what the issue actually is.

IPod won't play songs that were lost on my PC from drive crash

In January my hard drive crashed (Win2000) and I lost all the music on my PC. NO big deal, replaced the hard drive and restored my CD's, figured I could just play my purchased music from my iPod.
the problem is that SOME (not all) of my purchased music now won't play on my iPod even though the songs are physically there ... this started after iTunes 6 came out ... but different songs seem to play on different dates ... it is very weird. Today I sorted by "date added" and discovered that anything purchased between 6/22/05 (my birthday, coincidentally or not?) and 12/31/05 will not play on the iPod ... UNLESS I had copied the song to a CD and restored to my hard drive from the CD.
Songs that I have purchased since replacing the hard drive worked for a while, then wouldnt' work, but I could delete the song from my iPod and re-copy from my PC. Obviously this won't work for all the music that I lost though!
Music from this account is authorized for 4 devices so that isn't the problem, any suggestions?
Thanks!

If you have made sure that both the iTunes and iPod software are current and have deauthorized and reauthorized your computer, try this:
1. Deauthorize the computer.
2. Create a new user in the system.
3. Download the free song of the week from the iTMS in the new user account.
4. Play the song in that user account to authorize again.
5. Restore the iPod (using the iPod updater) in the new user account.
6. Sync just the free song of the week and see if it plays on the iPod.
If it does, you appear to have a corrupted iTunes library file, and you should recreate the iTunes library file in your normal user account, and then sync your music back to the iPod and all should be well.
The following articles will help you.
Authorization and Deauthorization.
How to create a new user account in Windows.
How to restore the iPod.
How to recreate your iTunes library.
"Music from this account is authorized for 4 devices"
Not sure what you mean by "devices". It's computers that are authorized for purchased music not iPods/

Nano won't play songs and iTunes won't recognize it.

After disconnecting my Generation 5 Nano from my clock radio yesterday, the nano would freeze every time I tried to play a song. Any song. I've tried about everything, with my goal now to just "restore" the nano.
I reset it 25 or more times with select/menu.
I reset the settings numerous times.
Tried resetting it by going into Safe Mode (select/play) many, many times.
Tried to restore by hooking up to iTunes, which doesn't recognize my nano (although the computer sees it).
Upgraded to iTunes 11 -- No change.
Tried a different computer. No change. Still not recognized, although, again, the computer (Windows) does.
Tried different USB ports. No change.
Tried "iOS: Device not recognized in iTunes for Windows" and all the different Windows fix possibilities -- nothing worked.
The only thing that has changed through all of this is that now when I click on a song, the screen swipes briefly over the acyual cover art song screen, then comes back to the song to click on again. So, now it's now freezing, just not playing. Other things like a few short saved videos, games, etc, do work fine.
If appears to me that I have a catch 22. I need to restore the nano, but can only restore through iTunes, which doesn't recognize my Nano.
Is there any other way to restore it?
Dennis

Replying to myself. Kept trying different areas of the ipod this evening, clicking various buttons, including some I'd never used before. All of a sudden I could see my Nano in iTunes. I quickly clicked on Restore before iTunes changed its mind about recognizing the iPod. Moved some songs onto it and it appears to be back to normal. Keeping my fingers crossed.

My iPod doesn't play songs, and is not recognized by iTunes

Well, I have had my iPod for about 3 years, it is a 4th generation non-video 40 GB. One day it just stopped working, and now it does not play any songs. when I turn it on it makes this odd whirring sounds that computers make when they try really hard to do something. I cannot charge it, and it is not recognized by iTunes. Also when I turn it on, I get the apple.com/ipod/support (or whatever it is) screen. Needless to say, my warranty is expired, and so I cannot do anything for it except get a new battery, or buy a new one. Is there any way to fix this problem, or anyone out there who is experiencing the same thing?
P.C Windows XP

Well, I have had my iPod for about 3 years, it is a 4th generation non-video 40 GB. One day it just stopped working, and now it does not play any songs. when I turn it on it makes this odd whirring sounds that computers make when they try really hard to do something. I cannot charge it, and it is not recognized by iTunes. Also when I turn it on, I get the apple.com/ipod/support (or whatever it is) screen. Needless to say, my warranty is expired, and so I cannot do anything for it except get a new battery, or buy a new one. Is there any way to fix this problem, or anyone out there who is experiencing the same thing?
I'm having the exact same problem with my wife's iPod. However it will play about 3 seconds of a song and go onto the next song.
If there is anyone out there that can help please do!
Windows XP

60Gb iPod won't play songs with bitrate 80kbps or less

Hello,
My 60Gb iPod will no longer play songs encoded with bitrates of 80kbps or less. I think the problem started after I upgraded iTunes to v7.0.2(15) and the iPod to v1.2.
If I try to play one of these songs the iPod screen goes black, then the Apple logo appears, and after about one minute the main menu reappears. This happens every time, whether I select the songs in the "Songs", "Artists", Albums", etc. categories, or if one of these songs are encountered in a playlist.
It also happens whether the files have been bought on the net from eMusic, encoded in iTunes from my own CDs, or from any analog source. I have a lot of old lo-fi jazz recordings which I have encoded in mono to save hard disk space, and these songs played OK before the upgrade.
There seems to be one exception, however: Podcasts seem to play OK.
I have tried the soft reset on the iPod (the "menu" and "select" buttons for 6 seconds).
Any others having this problem?

Pity, I needed the bass boost in the headset.
Hope this will be fixed in the next upgrade, then.
yeah, it's not an optimal workaround.
perhaps try keeping an eye on the following document:
Articles modified in last 7 days
if the "mono mp3" document shows up in it again, perhaps check to see if a better workaround (or a proper resolution) has been announced.

My songs on ipad have a red circle with a red square in the middle and they don't play anyone know what is happening?

Several songs have the cloud symbol with a red arrow and I think they play. But the ones with the red circle and red square in the center do not play. Can this be fixed> What does it mean?
Thanks in advance,

See this Apple support document.
http://support.apple.com/kb/ts1463
You'll notice that the problem is usually associated with a failed/damaged hard drive, meaning you'll likely need to have your iPod serviced if you want to get it working again.
B-rock

IPod is not playing songs and is not being recognised by Windows AT ALL.

Whenever I turn it on, the error flashes and I can't play songs. When I connect it to a computer, a flashing orange light comes on to say it's charging and do not disconnect.
It is not appearing in iTunes, My Computer. Device manager shows a 'storage device' and that it is located on an Apple iPod.
I run the iPod installer that came on the disc, it recognises the iPod is there and says it needs to be formatted. I press format but then it says there was an error communicating with the iPod. There is nothing I can do about this.
Is this happening to anyone else and what can I do? If you need more information, just ask. Tech support was no real use and I am becoming very frustrated.
Windows XP Pro

Whenever I turn it on, the error flashes and I can't
play songs. When I connect it to a computer, a
flashing orange light comes on to say it's charging
and do not disconnect.
It is not appearing in iTunes, My Computer. Device
manager shows a 'storage device' and that it is
located on an Apple iPod.
I run the iPod installer that came on the disc, it
recognises the iPod is there and says it needs to be
formatted. I press format but then it says there was
an error communicating with the iPod. There is
nothing I can do about this.
Is this happening to anyone else and what can I do?
If you need more information, just ask. Tech support
was no real use and I am becoming very
frustrated.
Windows XP Pro
My Ipod is doing the same. How do I fix this?

IPod won't play song all the way through?

My iPod Classic skips a song at the 1:22 mark (shows the correct 7:04 running time) and begins next tune. One song out of 3,000 or so. Interesting.
What's up with that?
Thanks in advance.

Hmmm. Does this problem track play okay in iTunes?
Either way, I would try downloading a fresh copy of it again from iTunes via iCloud as explained in this Apple support document.
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Then remove the originally downloaded version and sync the new one over to your iPod Classic.
B-rock

Won't play songs and music store is not functioning properly

I downloaded iTunes 6.02 today and it took a lot of work to even get into the program.
But now the songs will not play when play is pushed and the music store will come up but there will be no pictures on it.
I tried iTunes for Windows: Audio files do not play in iTunes 5 or 6 but I did not have the compatibility box checked so I am at a loss as to what to do next, and I have no idea on how to fix the music store.
Plz help.
Thank you.
Dell Inspiron 9300 Windows XP Pro

I'm going through exactly the same thing. I keep writing back and forth to apple and they are not coming up with any answers. I'm giving up and going to Rhapsody. I hope they figure yours out.

6th gen ipod won't play songs in order?

My 6th gen ipod, The little square one,
I have playlists, but it does not play the songs in order - so why even have a playlist? Did something in the updates to iTunes change this? Plus there are no settings either in my iTunes which is up to date on my iMac (Maverick 7.1.1) which allow my to assk for this when syncing nor is there an option on sad little gen 6th. (I soooo regret I wore out the battery on my gen 5 nano).
Anyone?
Thanks!

Hey esmeglass!
Is it possible that you simply have shuffle turned on while playing your music? Try using the user guide for your iPod, found below, to determine if shuffle is turned on and how to turn it off:
manuals.info.apple.com/MANUALS/1000/MA1551/en_US/iPod_nano_6thgen_User_Guide.pd f
Thanks for using the Apple Support Communities. Have a good one!
-Braden

Ipod won't play songs

Okay, i've recently had to restore my ipod, which went along just fine. After all that was done, I started to put songs onto my Ipod from my purchased / podcast section; and then tried to eject it, in which a following error came up saying "cannot be ejected because it contains files that are in use by another application". So, I pull it from the port anyways to see if the songs are still on the Ipod; in which i get the Green/orange/green/orange/green/orange sequence (No songs on ipod). I put it back onto the Dock, and my Ipod says that all the songs are on it. And this time i can safely eject it, yet i still get the light sequence of no songs?
The Ipod is updated to the most recent update, and everything syncs up well with it; i am completely lost as of what to do as this point, so any help would be appreciated.
IPod Shuffle Windows Vista

Marc Wecker,
If your Windows-based PC shows songs, but the iPod
doesn't seem to have songs, it is most often this
issue that has been acknowledge by Microsoft. The
kbase article below also links to Microsoft's kbase
article on it. The Apple kbase article also has a
suggested work around:
http://docs.info.apple.com/article.html?artnum=93499
Hope this helps,
Nathan C.
This did not solve it for me ever,any over thoughts overwise apple are gonna have to think of a fix look how many people have this problem !
thanks for your help anyway this is the first weve heard from an apple representative

IPhone will not play songs that previously worked. Red circle with stop square in the middle.

What should i do to get my iphone to find these songs again. They work fine on itunes, and as i said, they used to work fine on my phone. recently I synced my phone and added a few new songs, once i did that i noticed that about 50-100 different songs or so just no longer play. this is ********! It seems the iphone thinks theyre there but not fully transfered to my phone.... ive resynced my phone several times and its still not helping.... WAY TO GO APPLE!

Try restoring the iPhone to factory settings via iTunes and then to re-sync.
Before you attempt this, restart your iPhone and see whetehr issue is sorted.

Ipod won't play songs and I have a red square in a red circle next to every single one of them.

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