IPod Won't Power Up, Even When Connected to Mac

I'm trying to figure out if there's any chance this could just be the battery, or a more catastrophic failure (harddrive, etc.). The iPod will not power up, even when connected to the Mac, and will not mount as a removable drive either.
I've been having trouble with the battery for some time now (it will only hold a charge for about an hour, two tops) but I would think that even if the battery failed outright it would still work when plugged in (either to the wall, or to the Mac).
Does anyone know for certain if that is the case? I'd hate to waste any money sending this off to ipodresq.com for a battery if it's something more serious. (And this one is so old, if it is a harddrive failure or anything like that I'd be better served to buy a new one.
G4 933 (Quicksilver) Mac OS X (10.4.4)

Thanks for those links; I performed a hard reset and that seems to have brought the iPod back to life, at least for now. I suspect that the battery is no longer holding any significant charge and needs to be replaced, which might be why it locked up in the first place.
So now I get to decide if this 1st gen iPod is worth the money to replace the battery, or if I should just finally buy a new one. (I definitely do not want one of those rumored touchscreen models, though, if they turn out to be reality... impossible to navigate by touch alone while driving, and I have no use for video on an iPod - I want to watch video BIGGER, not smaller!)
Thanks again!
G4 933 (Quicksilver) Mac OS X (10.4.4)

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My iPod won't turn on even when I plug it into my charger. I don't want to spend too much fixing it but I need to use it. Please help!!

My iPod won't turn on even when I plug it into my charger. I don't want to spend too much fixing it but I need to use it. Please help!!

Try:
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How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
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- Try another cable
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- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Ipod touch is not starting up unless connected to a main power source, even when connected to the pc only apple logo appears, how can i fix this

i pod 3 rd generation
was left in the car for like 4 hrs, seems that the temperature was high
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Try:
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- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
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Has the iPod been wetted?
Try DFU mode and then restore
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
Try on another computer.
Also see:
https://discussions.apple.com/message/12690674#12690674
https://discussions.apple.com/message/13032101#13032101
Last, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

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Message was edited by: SisterBlue

IPod won't turn on, even when plugged in

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Alex,
Have you tried doing a Reset on it yet? And if so did
you give it a few tried before giving up?
Patrick
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Try:
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Have you seen this post? http://discussions.apple.com/click.jspa?searchID=-1&messageID=8451088

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After charging for at least an hour reset the iPod:
Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
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--- Place it in recovery mode via:
iPhone and iPod touch: Unable to update or restore
--- Place in DFU mode:
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

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If a sad iPod icon or an exclamation point and folder icon appears on your iPod’s screen, or with sounds of clicking or HD whirring, it is usually the sign of a hard drive problem and you have the power to do something about it now. Your silver bullet of resolving your iPod issue – is to restore your iPod to factory settings.
http://docs.info.apple.com/article.html?artnum=60983
If you're having trouble, try these steps at different levels one at a time until the issue is resolved. These steps will often whip your iPod back into shape.
Make sure you do all the following “TRYs”
A. Try to wait 30 minutes while iPod is charging.
B. Try another FireWire or USB through Dock Connector cable.
C. Try another FireWire or USB port on your computer .
D. Try to disconnect all devices from your computer's FireWire and USB ports.
E. Try to download and install the latest version of iPod software and iTunes
http://www.apple.com/itunes/download/
For old and other versions of iPod updater for window you can get here
http://www.ipodwizard.net/showthread.php?t=7369
F. Try these five steps (known as the five Rs) and it would conquer most iPod issues.
http://www.apple.com/support/ipod/five_rs/
G. Try to put the iPod into Disk Mode if it fails to appear on the desktop
http://docs.info.apple.com/article.html?artnum=93651
If none of these steps address the issue, you may need to go to Intermediate level listed below in logical order. Check from the top of the lists to see if that is what keeping iPod from appearing on your computer in order for doing the Restore.
Intermediate Level
A. Try to connect your iPod with another computer with the iPod updater pre-installed.
B. Still can’t see your iPod, put it in Disk Mode and connect with a computer, instead of doing a Restore on iPod Updater. Go and format the iPod instead.
For Mac computer
1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
5. Eject your iPod and do a Reset
6. Open the iTunes 7 and click “Restore”
For Window computer
Go to folder “My Computer”
Hope you can see your iPod there and right click on the iPod
Choose “Format”. Ensure the settings are at “Default” and that “Quick Format” is not checked
Now select “Format”
Eject your iPod and do a Reset
Open the iTunes 7 and click “Restore”
In case you do not manage to do a “Format” on a window computer, try to use some 3rd party disk utility software, e.g.“HP USB Disk Storage Format Tool”.
http://discussions.apple.com/thread.jspa?threadID=501330&tstart=0
C. Windows users having trouble with their iPods should locate a Mac user. In many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
Tips
a. It does not matter whether the format is completed or not, the key is to erase (or partly) the corrupted firmware files on the Hard Drive of the iPod. After that, when the iPod re-connected with a computer, it will be recognized as an fresh external hard drive, it will show up on the iTunes 7.
b. It is not a difficult issue for a Mac user to find a window base computer, for a PC user, if they can’t find any Mac user, they can go to a nearest Apple Shop for a favor.
c. You may need to switch around the PC and Mac, try to do several attempts between “Format” and “Restore”
http://discussions.apple.com/thread.jspa?messageID=2364921&#2364921
Advance Level
A. Diagnostic mode solution
If you have tried trouble shooting your iPod to no avail after all the steps above, chances are your iPod has a hardware problem. The iPod's built-in Diagnostic Mode is a quick and easy way to determine if you have a "bad" iPod.
You need to restart your iPod before putting it into Diagnostic Mode. Check that your hold switch is off by sliding the switch away from the headphone jack. Toggle it on and off to be safe.
Press and hold the following combination of buttons simultaneously for approximately 10 seconds to reset the iPod.
iPod 1G to 3G: "Menu" and "Play/Pause"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Menu" and "Select"
The Apple logo will appear and you should feel the hard drive spinning up. Press and hold the following sequence of buttons:
iPod 1G to 3G: "REW", "FFW" and "Select"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Back" and "Select"
You will hear an audible chirp sound (3G models and higher) and the Apple logo should appear backwards. You are now in Diagnostic Mode. Navigate the list of tests using "REW" and "FFW". The scroll wheel will not function while in diagnostic mode. For further details on Diagnostic mode can be found at http://www.methodshop.com/mp3/ipodsupport/diagnosticmode/
Try to do the 5in1, HDD R/W and HDD scan tests. Some successful cases have been reported after the running the few tests under the Diagnostic mode. In case it does not work in your case, and the scan tests reports show some errors then it proves your iPod has a hardware problem and it needs a repairing service.
B. Format your iPod with a start disk
I have not tried this solution myself, I heard that there were few successful cases that the users managed to get their iPod (you must put your iPod in disk mode before connecting with a computer) mounted by the computer, which was booted by a system startup disk. For Mac, you can use the Disk Utility (on the Tiger OS system disk), for PC user, you can use the window OS system disk. Try to find a way to reformat your iPod, again it does not matter which format (FAT32, NTFS or HFS+) you choose, the key is to erase the corrupted system files on the iPod. Then eject your iPod and do a Reset to switch out from Disk Mode. Reboot your computer at the normal way, connect your iPod back with it, open the iPod updater, and hopefully your iPod will appear there for the Restore.
If none of these steps address the issue, your iPod may need to be repaired.
Consider setting up a mail-in repair for your iPod http://depot.info.apple.com/ipod/
Or visit your local Apple Retail Store http://www.apple.com/retail/
In case your iPod is no longer covered by the warranty and you want to find a second repairing company, you can try iPodResQ or ifixit at your own risk
http://www.ipodresq.com/index.php
http://www.ifixit.com/
Just in case that you are at the following situation
Your iPod warranty is expired
You don’t want to pay any service charges
You are prepared to buy a new one
You can’t accept the re-sell value of your broken iPod
Rather than leave your iPod as paper-weight or throw it away.
You can try the following, but again, only do it as your last resort and at your own risk.
Warning !!!! – It may or may not manage to solve your problem, and with a risk that you may further damage your iPod, which end up as an expensive paper weight or you need to pay more higher repairing cost. Therefore, please re-consider again whether you want to try the next level
Last Resort Level
1. . Disconnecting the Hard Drive and battery inside the iPod – Warning !! Your iPod warranty will be waived once you open the iPod.
In Hong Kong there are some electronic shops offering an iPod service for Sad iPod, the first thing they do is to open up the iPod’s case and disconnecting the battery and the Hard Drive from the main board of the iPod. Wait for 5-10 minutes and reconnecting them back. The reason behind which I can think of is to do a fully reset of a processor of the iPod. In case you want do it itself and you believe that you are good on fixing the electronics devices and have experience to deal with small bits of electronic parts, then you can read the following of how to open the iPod case for battery and HDD replacement (with Quicktimes)
http://eshop.macsales.com/tech_center/index.cfm?page=Video/directory.html
2.Press the reset button on the Hard Drive inside the iPod – Suggestion from Kill8joy
http://discussions.apple.com/thread.jspa?messageID=2438774#2438774
Have I tried these myself? No, I am afraid to do it myself as I am squeamish about tinkering inside electronic devices, I have few experiences that either I broke the parts (which are normally tiny or fragile) or failed to put the parts back to the main case. Therefore, I agree with suggestion to have it fixed by a Pro.
2. Do a search on Google and some topics on this discussion forum about “Sad iPod”
Exclamation point and folder and nothing else
Spank your iPod
http://www.youtube.com/watch?v=3ljPhrFUaOY
http://discussions.apple.com/thread.jspa?messageID=3597173#3597173
Exclamation point and folder and nothing else
http://discussions.apple.com/thread.jspa?messageID=2831962#2831962
What should I do with my iPod? Send it or keep it?
http://discussions.apple.com/thread.jspa?threadID=469080&tstart=0
Strange error on iPod (probably death)
http://discussions.apple.com/thread.jspa?threadID=435160&start=0&tstart=0
Sad Face on iPod for no apparent reason
http://discussions.apple.com/thread.jspa?threadID=336342&start=0&tstart=0
Meeting the Sad iPod icon
http://askpang.typepad.com/relevant_history/2004/11/meeting_the_sad.html#comment -10519524
Sad faced iPod, but my computer won’t recognize it?
http://discussions.apple.com/thread.jspa?messageID=2236095#2236095
iPod Photo: unhappy icon + warranty question
http://discussions.apple.com/thread.jspa?messageID=2233746#2233746
4th Gen iPod Users - are we all having the same problem?
http://discussions.apple.com/message.jspa?messageID=2235623#2235623
Low Battery, and clicking sounds
http://discussions.apple.com/thread.jspa?messageID=2237714#2237714
Sad faced iPod, but my computer won’t recognize it
http://discussions.apple.com/thread.jspa?messageID=2242018#2242018
Sad iPod solution
http://discussions.apple.com/thread.jspa?threadID=412033&tstart=0
Re: try to restore ipod and it says "can't mount ipod"
http://discussions.apple.com/thread.jspa?threadID=443659&tstart=30
iPod making clicking noise and is frozen
http://discussions.apple.com/thread.jspa?messageID=2420150#2420150
Cant put it into disk mode
http://discussions.apple.com/thread.jspa?messageID=3786084#3786084
I think my iPod just died its final death
http://discussions.apple.com/thread.jspa?messageID=3813051
Apple logo & monochrome battery stay
http://discussions.apple.com/thread.jspa?messageID=3827167#3827167
My iPod ism’t resetting and isn’t being read by my computer
http://discussions.apple.com/thread.jspa?messageID=4489387#4489387
I am not suggesting that you should follow as well, but just read them as your reference. You are the person to make the call.
Finally, I read a fair comments from dwb, regarding of slapping the back of the iPod multiple times
Quote “This has been discussed numerous times as a 'fix'. It does work, at least for a while. In fact I remember using the same basic trick to revive Seagate and Quantam drives back in the mid to late 1980's. Why these tiny hard drives go bad I don't know - could be the actuator gets stuck in place or misaligned. Could be the platter gets stuck or the motor gets stuck. 'Stiction' was a problem for drives back in the 80's. Unfortunately the fix can cause damage to the platter so we temporarily fix one problem by creating another. But I know of two instances where a little slap onto the table revived the iPods and they are still worked a year or more later.”UnQuote

My MacBook Pro will not powerup (even when connected to power supply).

My MacBook Pro will not powerup (even when connected to power supply). The caps lock key is the only light on.

Hi PatB11902,
Thank you for visiting Apple Support Communities.
If your MacBook Pro does not seem to power on, but the caps lock key will light up when you press the caps lock key, you are likely seeing a video issue.
There are several steps that can help troubleshoot this behavior, found at this link:
Apple computers: Troubleshooting issues with video on internal or external displays - Apple Support
Start with these steps:
Reset the system
You can reset the Mac's parameter RAM and SMC.
Start up in Safe Mode.
If your Mac does not start up normally after these steps, here are some additional tips that can help:
Troubleshooting: My computer won't turn on - Apple Support
Verify you have a good connection from your Mac to the wall outlet by confirming the power cord and adapter if present are securely connected and plugged in. To check if the wall outlet is working, plug in a lamp or other electrical device.
If the wall outlet is working and you continue to have no power try another power cord or adapter if available. If it works you may need a replacement cord or adapter.
Disconnect all accessories that are plugged in to the computer, such as a printer, hub, or other mobile device.
If your Mac supports user-installable memory, solid state drive, or hard drive, and you recently installed any of these, make sure they are installed correctly and are compatible with your computer. If possible, reinstall the original memory or drive into the computer to find out if the behavior persists afterwards.
If you are still unable to start up your computer after trying each of these steps, visit an Apple Store or Apple Authorized Service Provider (AASP) for further diagnosis. If you plan to visit an Apple Retail Store, make a reservation at the Genius Bar using http://www.apple.com/retail/geniusbar/ (available in some countries only).
Note: Diagnostic fees may apply for issues not covered under warranty or the AppleCare Protection Plan (APP).
Sincerely,
Jeremy

Mag Safe power cord sparks when connected or disconnected--whereupon the MacBook Pro 13'' dumps date and time, and all passwords, plus any/all unsaved information.

I purchased my MacBook Pro 13" from the Apple Store in Tucson, AZ, in mid-January. Since then, every time the Mag-Safe cord is jostled, not even disconnected, sparks fly from the power terminal on the computer, the computer shuts down, and dumps its passwords, as well as the date and time.
Any work in progress is also lost.
I work overseas, and Apple's advice was to give them my credit card number, await shipment of a new power supply and cord, and then, when I return the old power supply and cord, i'd receive a credit. That won't work, as packages from the US to my location take weeks if they arrive at all. There is no Apple Store within a reasonable distance. Or, Apple suggests, when I'm home on leave in mid-June, I should bring the computer to the Apple Store for repair--I have only days in which to do that, but I suppose I'll need to try. My concern is that I'll need to return overseas without my computer and won't be able to retrieve it for months, until my next leave.
This issue shows up elsewhere online. Is there a short in the power terminal in the computer, or on the Mag-Safe power cord, or within the computer itself? It's a known issue, thus I wonder why it hasn't been fixed.

Odd, but here's a copy of Page 1 of the links I got:
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support.apple.com › Support - Cached
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Mag Safe power cord sparks when...: Apple Support Communities6 Jun 2011 ... Mag Safe power cord sparks when connected or disconnected ...
https://discussions.apple.com/message/15350172
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Apple power brick sparks lawsuit • The Register
- 4:52am6 May 2009 ... Apple power brick sparks lawsuit ... Apple, for its part, made the MagSafe one of the featured, um, features of the MacBook Pro when it ...
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My ipod keeps searching for network, even when the network info is all set properly. It has suddenly started doing this. Also, buffering forever...

My ipod keeps searching for network, even when the network info is all set properly. It has suddenly started doing this. Also, buffering forever... I have tried to reset the network few times, but not working.

Hello Nazer_502,
I would be concerned too if my iPhone was acting this way. It sounds like it is overheating and not holding a charge. I recommend following the steps listed below when experiencing an issue like this:
Battery life seems short
Click ( www.apple.com/batteries/iphone.html) for tips on how to prolong iPhone's battery life.
Try turning iPhone off and then on again.
Connect iPhone to iTunes and restore iPhone.
If the screen shows a low-battery image, the battery is low on power and needs to charge for up to ten minutes before you can use it.
When charging iPhone, make sure to leave it charging until it is fully charged. You'll know the battery is fully charged when the battery icon in the upper-right corner of the screen looks like this .
Note: When charging using a computer, don't connect iPhone to a keyboard. Also, the computer must be turned on and not in sleep or standby mode. If iPhone is connected to a computer that's not turned on or is in sleep or standby mode, the iPhone battery may drain.
You can find the full article here:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Thank you for using Apple Support Communities.
Best,
Sheila M.

IPod Won't Power Up, Even When Connected to Mac

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