Ipod won't respond to anything

I have a 20g ipod with click wheel and color screen.
First, my ipod wouldn't be roconized by my itunes. No icon came up in the source list. Nothing would happen when I would connect to my imac.
Now, my ipod won't stop flashing the do not disconnect symbol.
I have tried resetting my ipod but it won't respond to that either.
The only thing that seems to change on it is when I plug it into an electrical outlet, the battery changes to charging mode. The battery was low but still green, is that part of the problem?
can anyone help?

I did that last night and nothing works. I know I don't have a dead battery because it was fully charged yesterday.
besides, when I plug it into something, nothing comes up; not even the little "charging" symbol.

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    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
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    Apple Retail Store - Genius Bar       

  • My iPod won't respond to anything!!

    my 20GB iPod has been working fine since I got my new one in July. Just last night, however, it wouldn't respond to anything. I tried everything and I followed all of the instructions in the "iPod Help" section of iTunes. when I plug my iPod into the wall charger, it won't do anything; when I plug it into my computer, it won't do anything. it won't turn on at all! I have no idea what to do.

    I did that last night and nothing works. I know I don't have a dead battery because it was fully charged yesterday.
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    Hi,
    See these Support Articles...
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    For PC
    http://support.apple.com/kb/TS1538
    Device Frozen
    http://support.apple.com/kb/ts1445
    Backing Up Restoring
    The device must be restored from the computer it was last synced with...
    http://support.apple.com/kb/HT1414
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    Cheers,

  • HT1476 I can't tell if my ipod touch 3rd gen is really charging. I have it plugged in, but it will sometimes show the charging icon and then it won't respond to anything. I ddon't know if you need itunes to be on your computer to charge it.

    Ok, so I plug in my touch 3rd gen and I can't tell if it is really charging. It doesn't seem like it is. I can only see the charging icon sometimes, and then after the icon goes away, the ipod won't respond! I'm not sure what to do. Than I thought the USB port was messed up because it doesn't always work, but I plugged it into a diferent port and it said on the ipod, charging isn't supported with this accessory.

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Forgot passcode or device disabled
    If recovery mode does not work try DFU mode.                        
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    For how to restore:                                                             
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: Back up and restore your iOS device with iCloud or iTunes       
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:           
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        
    If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

  • I touch won't respond to anything!! help!!

    I recently updated my Itouch with iOS 5.1.1 update.  For about an hour after I did this update,my itouch was frozen on a screen with the apple and a loading bar that wasnt moving.  Then, my itouch "restarted" by itself and froze on a white screen.  I tried restarting it myself, and it restarted, but again froze on the white screen.  I have done this at least 12 times.  Now it won't respond to anything, even when i hook it up to my computer, the computer is not recognizing the connection.  My itouch was working absolutely wonderful before the update, i have not dropped it, or gotten it wet, and it is only a few months old, (January 2012).  I haven"t had any issues with it before now.  If anyone else has had a similar problem or has any suggestions, i'm willing to try anything.  thank you!!

    Look her and it may give insite on what is missing. Otherwise:
    Apple will exchange your iPod for a refurbished one for $99. Likely not worth it for a your iPod. They do not fix yours.
    Apple - iPod Repair price              
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    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
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  • Help! My Ipod isn't responding to anything :-/ any ideas on what to do?

    My Ipod isn't responding to anything. I was listening to it and then I stopped listening to it. Two hours later I tried to turn in on and it wasn't turning on. I checked to see if the hold was on, I tried holding the center button for 10 seconds. I also just charged it last night so it had full a battery. I also plugged it into my computer and it's not registering it at all. The screen is just black. I already know that i can change it to disk mode or whatever, but I can't because it won't respond to anything! Please help! I really need my Ipod! Thanks!

            Try sliding the switch/hold back and forth a couple times, and then reset it 3 or 4 more times (in a row). And if that doesn't do anything, you might just have to take it to your local apple store!

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    My Ipod's touch screen wont respond to anything. the buttons work fine but to slide to unlock or turn off wont respond.Can this be fixed or do i need to just get a new one?

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  • I was on facebook and my screen turned completely white and it won't respond to anything. What do I do?

    I was on facebook on my iPod touch and the screen suddenly went white and will not respond to anything. What do I do?

    - Try am reset.
    Reset iPod touch:  Hold down the On/Off button and the Home button at the same time for at
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    - Next connect to thecoputer and if iTunes ees the iPod restore via iTunes
    - If still white screen, let the battery fully drain. After charging fro an hour try the above again.
    For the future, saying yu tried everything provides no useful information.  We do not know what is your "evertything".

  • Help! ipod won't charge or anything

    so, i'm not sure as to whether or this goes here, but...
    i guess my computer is not detecting my ipod
    i'll plug it in, and it will say it's charging
    but when i unplug, it still has the same battery life
    i can't put anything new on the ipod, and itunes doesn't pop up or read it's there when i plug it in
    help would be appreciated, thanks

    You'll probably need to format your iPod to this computer (i.e., restoring your iPod will do this).
    Your iPod won't be able to be restored, though, if it's not recognized in iTunes.
    To get it recognized, first try putting your iPod in disk mode, then connecting it to your computer. For more info on this, read here : Putting your iPod into Disk Mode
    If that doesn't work to get your iPod recognized by iTunes (to restore it), give the Five R's a try. For more info on the Five R's, read here, and here.
    If this doesn't work either to get your iPod recognized properly in iTunes (i.e., you should see it in the left panel of iTunes), I would suggest trying assigning your iPod a different drive letter. Follow these instructions below:
    Log off of any other users on your computer.
    1 - Don’t plug in your iPod yet.
    2 - Go to "START -> Control Panel -> Admin Tools (if you don't see this, click on "classic view" button on the left panel) -> Computer Management."
    3 - Click on the "Disk Management" button in the left panel area.
    4 - Now, with "Computer Management" and Control Panel windows opened, reset your iPod, and connect it.
    5 - Right-click on your iPod's listing there (after a few moments when it gets recognized in this drive window), and click on "Change Drive letter and Paths". Then the "Change..." button.
    Here's what it should look like:
    Assign your iPod the letter "M" "N", "O" or the like (further along in the alphabet).
    For more details, see this article:
    Windows confuses iPod drive letter / Changing drive letter
    After this, (whichever technique worked: disk mode, five R's, or the different drive letter), restore your iPod.
    This should format it to your computer. Although this will delete all the content off of it, this may be your long-term solution (so you won't need to connect your iPod in Disk Mode every time you want to sync songs to your iPod).
    I hope that helps you. If you need any additional explanatoin of those things, post back wit the details of your issue, and I'd be glad to try to help you again with this.
    -Kylene
    If any post helps or solves your problem, please click the "Solved" or "Helpful" buttons on top of that post. Thank you for helping the boards!

  • My ipod will not respond to anything. I tried to restore but unable to how can I fix this?

    Itunes suggeested that my Ipod was coruppted and to restore I tried this and it uploaded software and tried to restore but an error message came back (I did not save the error message). I tried to look up how to resotre and when it shows to hold the menu and the on/off on the wheel for 6 seconds nothing happens just a black screen no indication that the Ipod is on or off. How can I restore this?
    The error is an unknown error 1437

    I wrote this few years ago, see if this still helps
    If a sad iPod icon or an exclamation point and folder icon appears on your iPod’s screen, or with sounds of clicking or HD whirring, it is usually the sign of a hard drive problem and you have the power to do something about it now. Your silver bullet of resolving your iPod issue – is to restore your iPod to factory settings.
    http://docs.info.apple.com/article.html?artnum=60983
    If you're having trouble, try these steps at different levels one at a time until the issue is resolved. These steps will often whip your iPod back into shape.
    Make sure you do all the following “TRYs”
    A. Try to wait 30 minutes while iPod is charging.
    B. Try another FireWire or USB through Dock Connector cable.
    C. Try another FireWire or USB port on your computer .
    D. Try to disconnect all devices from your computer's FireWire and USB ports.
    E. Try to download and install the latest version of iPod software and iTunes
    http://www.apple.com/itunes/download/
    For old and other versions of iPod updater for window you can get here
    http://www.ipodwizard.net/showthread.php?t=7369
    F. Try these five steps (known as the five Rs) and it would conquer most iPod issues.
    http://www.apple.com/support/ipod/five_rs/
    G. Try to put the iPod into Disk Mode if it fails to appear on the desktop
    http://docs.info.apple.com/article.html?artnum=93651
    If none of these steps address the issue, you may need to go to Intermediate level listed below in logical order. Check from the top of the lists to see if that is what keeping iPod from appearing on your computer in order for doing the Restore.
    Intermediate Level
    A. Try to connect your iPod with another computer with the iPod updater pre-installed.
    B. Still can’t see your iPod, put it in Disk Mode and connect with a computer, instead of doing a Restore on iPod Updater. Go and format the iPod instead.
    For Mac computer
    1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
    2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
    3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
    4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
    5. Eject your iPod and do a Reset
    6. Open the iTunes 7 and click “Restore”
    For Window computer
    Go to folder “My Computer”
    Hope you can see your iPod there and right click on the iPod
    Choose “Format”. Ensure the settings are at “Default” and that “Quick Format” is not checked
    Now select “Format”
    Eject your iPod and do a Reset
    Open the iTunes 7 and click “Restore”
    In case you do not manage to do a “Format” on a window computer, try to use some 3rd party disk utility software, e.g.“HP USB Disk Storage Format Tool”.
    http://discussions.apple.com/thread.jspa?threadID=501330&tstart=0
    C. Windows users having trouble with their iPods should locate a Mac user. In many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
    Tips
    a. It does not matter whether the format is completed or not, the key is to erase (or partly) the corrupted firmware files on the Hard Drive of the iPod. After that, when the iPod re-connected with a computer, it will be recognized as an fresh external hard drive, it will show up on the iTunes 7.
    b. It is not a difficult issue for a Mac user to find a window base computer, for a PC user, if they can’t find any Mac user, they can go to a nearest Apple Shop for a favor.
    c. You may need to switch around the PC and Mac, try to do several attempts between “Format” and “Restore”
    http://discussions.apple.com/thread.jspa?messageID=2364921&#2364921
    Advance Level
    A. Diagnostic mode solution
    If you have tried trouble shooting your iPod to no avail after all the steps above, chances are your iPod has a hardware problem. The iPod's built-in Diagnostic Mode is a quick and easy way to determine if you have a "bad" iPod.
    You need to restart your iPod before putting it into Diagnostic Mode. Check that your hold switch is off by sliding the switch away from the headphone jack. Toggle it on and off to be safe.
    Press and hold the following combination of buttons simultaneously for approximately 10 seconds to reset the iPod.
    iPod 1G to 3G: "Menu" and "Play/Pause"
    iPod 4G+ (includes Photo, Nano, Video, and Mini): "Menu" and "Select"
    The Apple logo will appear and you should feel the hard drive spinning up. Press and hold the following sequence of buttons:
    iPod 1G to 3G: "REW", "FFW" and "Select"
    iPod 4G+ (includes Photo, Nano, Video, and Mini): "Back" and "Select"
    You will hear an audible chirp sound (3G models and higher) and the Apple logo should appear backwards. You are now in Diagnostic Mode. Navigate the list of tests using "REW" and "FFW". The scroll wheel will not function while in diagnostic mode. For further details on Diagnostic mode can be found at http://www.methodshop.com/mp3/ipodsupport/diagnosticmode/
    Try to do the 5in1, HDD R/W and HDD scan tests. Some successful cases have been reported after the running the few tests under the Diagnostic mode. In case it does not work in your case, and the scan tests reports show some errors then it proves your iPod has a hardware problem and it needs a repairing service.
    B. Format your iPod with a start disk
    I have not tried this solution myself, I heard that there were few successful cases that the users managed to get their iPod (you must put your iPod in disk mode before connecting with a computer) mounted by the computer, which was booted by a system startup disk. For Mac, you can use the Disk Utility (on the Tiger OS system disk), for PC user, you can use the window OS system disk. Try to find a way to reformat your iPod, again it does not matter which format (FAT32, NTFS or HFS+) you choose, the key is to erase the corrupted system files on the iPod. Then eject your iPod and do a Reset to switch out from Disk Mode. Reboot your computer at the normal way, connect your iPod back with it, open the iPod updater, and hopefully your iPod will appear there for the Restore.
    If none of these steps address the issue, your iPod may need to be repaired.
    Consider setting up a mail-in repair for your iPod http://depot.info.apple.com/ipod/
    Or visit your local Apple Retail Store http://www.apple.com/retail/
    In case your iPod is no longer covered by the warranty and you want to find a second repairing company, you can try iPodResQ or ifixit at your own risk
    http://www.ipodresq.com/index.php
    http://www.ifixit.com/
    Just in case that you are at the following situation
    Your iPod warranty is expired
    You don’t want to pay any service charges
    You are prepared to buy a new one
    You can’t accept the re-sell value of your broken iPod
    Rather than leave your iPod as paper-weight or throw it away.
    You can try the following, but again, only do it as your last resort and at your own risk.
    Warning !!!! – It may or may not manage to solve your problem, and with a risk that you may further damage your iPod, which end up as an expensive paper weight or you need to pay more higher repairing cost. Therefore, please re-consider again whether you want to try the next level
    Last Resort Level
    1. . Disconnecting the Hard Drive and battery inside the iPod – Warning !! Your iPod warranty will be waived once you open the iPod.
    In Hong Kong there are some electronic shops offering an iPod service for Sad iPod, the first thing they do is to open up the iPod’s case and disconnecting the battery and the Hard Drive from the main board of the iPod. Wait for 5-10 minutes and reconnecting them back. The reason behind which I can think of is to do a fully reset of a processor of the iPod. In case you want do it itself and you believe that you are good on fixing the electronics devices and have experience to deal with small bits of electronic parts, then you can read the following of how to open the iPod case for battery and HDD replacement (with Quicktimes)
    http://eshop.macsales.com/tech_center/index.cfm?page=Video/directory.html
    2.Press the reset button on the Hard Drive inside the iPod – Suggestion from Kill8joy
    http://discussions.apple.com/thread.jspa?messageID=2438774#2438774
    Have I tried these myself? No, I am afraid to do it myself as I am squeamish about tinkering inside electronic devices, I have few experiences that either I broke the parts (which are normally tiny or fragile) or failed to put the parts back to the main case. Therefore, I agree with suggestion to have it fixed by a Pro.
    2. Do a search on Google and some topics on this discussion forum about “Sad iPod”
    Exclamation point and folder and nothing else
    Spank your iPod
    http://www.youtube.com/watch?v=3ljPhrFUaOY
    http://discussions.apple.com/thread.jspa?messageID=3597173#3597173
    Exclamation point and folder and nothing else
    http://discussions.apple.com/thread.jspa?messageID=2831962#2831962
    What should I do with my iPod? Send it or keep it?
    http://discussions.apple.com/thread.jspa?threadID=469080&tstart=0
    Strange error on iPod (probably death)
    http://discussions.apple.com/thread.jspa?threadID=435160&start=0&tstart=0
    Sad Face on iPod for no apparent reason
    http://discussions.apple.com/thread.jspa?threadID=336342&start=0&tstart=0
    Meeting the Sad iPod icon
    http://askpang.typepad.com/relevant_history/2004/11/meeting_the_sad.html#comment -10519524
    Sad faced iPod, but my computer won’t recognize it?
    http://discussions.apple.com/thread.jspa?messageID=2236095#2236095
    iPod Photo: unhappy icon + warranty question
    http://discussions.apple.com/thread.jspa?messageID=2233746#2233746
    4th Gen iPod Users - are we all having the same problem?
    http://discussions.apple.com/message.jspa?messageID=2235623#2235623
    Low Battery, and clicking sounds
    http://discussions.apple.com/thread.jspa?messageID=2237714#2237714
    Sad faced iPod, but my computer won’t recognize it
    http://discussions.apple.com/thread.jspa?messageID=2242018#2242018
    Sad iPod solution
    http://discussions.apple.com/thread.jspa?threadID=412033&tstart=0
    Re: try to restore ipod and it says "can't mount ipod"
    http://discussions.apple.com/thread.jspa?threadID=443659&tstart=30
    iPod making clicking noise and is frozen
    http://discussions.apple.com/thread.jspa?messageID=2420150#2420150
    Cant put it into disk mode
    http://discussions.apple.com/thread.jspa?messageID=3786084#3786084
    I think my iPod just died its final death
    http://discussions.apple.com/thread.jspa?messageID=3813051
    Apple logo & monochrome battery stay
    http://discussions.apple.com/thread.jspa?messageID=3827167#3827167
    My iPod ism’t resetting and isn’t being read by my computer
    http://discussions.apple.com/thread.jspa?messageID=4489387#4489387
    I am not suggesting that you should follow as well, but just read them as your reference. You are the person to make the call.
    Finally, I read a fair comments from dwb, regarding of slapping the back of the iPod multiple times
    Quote “This has been discussed numerous times as a 'fix'. It does work, at least for a while. In fact I remember using the same basic trick to revive Seagate and Quantam drives back in the mid to late 1980's. Why these tiny hard drives go bad I don't know - could be the actuator gets stuck in place or misaligned. Could be the platter gets stuck or the motor gets stuck. 'Stiction' was a problem for drives back in the 80's. Unfortunately the fix can cause damage to the platter so we temporarily fix one problem by creating another. But I know of two instances where a little slap onto the table revived the iPods and they are still worked a year or more later.”UnQuote

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