IPod won't restore - problem downloading iPod software

When the restore window comes up and I select the restore button, an error window pops up that says "there was a problem downloading the iPod software for the iPod "iPod". The requested resource was not found". I've tried several of the tips including redownloading itunes and deleting the Temp files. Any other things I should do?

I was able to finally get iTunes to recognize the iPod by putting it in disk mode (pushing the menu & select buttons together then the play/pause & select buttons together) and connecting the iPod to the computer. When I did this, a window came up saying a software update for the iPod was available with a prompt to update. The software updated ok and then the iPod sync'd with iTunes. The only side effect seems to be the iPod is a lot slower now and sometimes acts like it is going to freeze up. I'm not sure if there is anything else I should follow up with to eliminate the resulting side effect.

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