Ipod won't show up in windows or itunes

hey; i just got a replacement ipod back from apple; the directions say that it is formatted for a Mac, and needs to be reformatted for windows. The problem is that in my new Vista computer, it will not recognize it at all. Any advice?

Refer to this article:
iPod not appearing in iTunes
http://support.apple.com/kb/TS3716

Similar Messages

30G video iPod won't show on desktop or in iTunes

Powerbook G4, 10.4.8, iTunes 7.0.1
30G Video iPod, connected by USB cable -- oh so frustrated! Big trip coming up and can't put any of my audible books on my iPod!
This seems to have started after I upgraded iTunes to 7.0, is this source of my problem?
Suddenly I plugged in my iPod and it won't show up on the desktop, iTunes or Disk Utility
Things I've tried:
Reset iPod, (can't restore the iPod, since no application or utility will recognize it), did all upgrades to iTunes, unplugged all usb ports, repaired all permissions, tried plugging it into another Mac G5 and it wouldn't show up there either.
It plugs into my power source from the electrical outlet and is fully charged, and plugs into my car radio via a monster cable just fine, just won't connect to a computer.
Please, I'll try anything. Thanks so much for your help.

Try this site.
http://docs.info.apple.com/article.html?artnum=60950
It's probably too late for your trip but if you're still having the problem try it.
Post back with results.

HT1363 Ipod won't show up in Windows Vista

Have a IPOD Classic, and for Windows Vista (Business) Edition, it does do the "tone" for Windows Vista,
But it won't show up in Device Manager at all. Tried reloading Itunes and that didn't help.
Also tried moving to other USB ports and that doesn't help either.
Is there any way to get the USB drivers into Vista, since there is "no download for Microsoft Vista Drivers," that I've located any where?
Or will I need to move to Windows 7, but not sure that will help anything at all either?
Thanks for any help that anyone has.

Hey Stevestone624,
I would follow the steps in this article if your iPod doesn't appear in iTunes and also doesn't appear as a disk drive in My Computer:
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/TS1369
Welcome to Apple Support Communities!
Cheers,
Delgadoh

Ipod classic not show up in windows or itunes

why my ipod classic not show in itunes or windows

iPhone, iPad, or iPod not recognized in iTunes for Windows - Apple Support
BTW, this is the iPod touch forum I requested your posted be moved to the iPod Classic forum

IPod Classic won't show up in Windows or iTunes?

I've recently gotten an iPod classic, and when I went to sync it to my iTunes, it wouldn't show up in iTunes or Windows. It won't charge either, and my iPod doesn't say it's connected. I plugged in my iPod Touch and my iPhone, and they both synced just fine and were recongized by iTunes. I've tried troubleshooting, uninstalling and reinstalling iTunes, updating drivers, and even downloading older versions of iTunes, but to no avail. I hooked it up to another computer that was running an older version of iTunes, and it worked perfectly. I don't understand what's wrong, and it's really frustrating me. How do I fix this?

Refer to this article:
iPod not appearing in iTunes
http://support.apple.com/kb/TS3716

IPod Touch not showing up in Windows or iTunes

Whenever I plug my iPod Touch to the computer, it doesn't show up in iTunes. When I connect it, it reads - "One of the USB devices attached to this computer has malfunction and Windows does not recognize it." The Unknown Device is my iPod that's plugged in. When I pull it out, that Unknown Device is gone.I'm on Windows XP Usb Root Hub. Not on 2.0/ But my iPod and iTunes have been able to work for more than a year. My cellphone works when I connect it to the USB port, but the iPod doesn't read at all.I have tried just about everything. I have reset my iPod, reinstalling iTunes, reinstalled AMDS, etc. My iPod works with a wall adapter, just not when it's connected to the PC.I hope these details help enough.

Have you double checked to make sure the Apple Mobile Device service is installed and running?
http://support.apple.com/kb/ts1567
Also see this article for more troubleshooting assistance.
http://support.apple.com/kb/TS1538
B-rock

Ipod does not show up in Windows or Itunes! tried everything!

Here is the problem:
This is a new problem. Ipod worked fine on this computer until recently.
Ipod 5th gen does not show up in My Computer or Itunes.
It seems that it happend after I installed the latest update to Itunes.
What is happening:
When Ipod is plugged into my USB (the same one I always used before) it never shows up in my computer or itunes and always says "Do Not Disconnect" never stops!
What have I tried:
I plugged it into my friends laptop! It worked fine. Window found it.
I then used updater on it
I did the 5 r's over and over again. Nothing
I have reinstalled Itunes and tried that a few times
I tried different USB ports, nothing
I tried putting other items in my USBs and they work fine
IPOD just refusses to be seen on this computer again.
Any ideas? Thanks. This comp has my library and it is the one I use daily.

Thanks! But I actually figured it out! Right after I said something about the driver, I went into device mangager. Sure enough even though it did not show up as a drive letter the device manager said is was installed and working.
So I deleted the device out of device manager. Restarted and plugged it in. Although I go some weird error. It found the IPOD and now Itunes sees it.
I believe that killing the process would have done the same thing as you stated.
Thanks to all for taking the time to answer these issues. It beats the apple store or tech support.

I have an old Ipod that won't show up on Windows Explorer but shows in Itunes., I have an old Ipod that won't show up on Windows Explorer but shows in Itunes.

I have an old Ipod that won't show up on Windows Explorer but shows in Itunes., I have an old Ipod that won't show up on Windows Explorer but shows in Itunes.

In iTunes, select the iPod in the iTunes sidebar, under DEVICES. Over to the right, go to the Summary tab.
There should be a checkbox that says Enable disk use. Check it and Apply the change. It should now appear in Windows, when the iPod is connected.
NOTE: When Disk Use is enable, you have to eject the iPod (in iTunes) before physically disconnecting it from computer.

I got frustrated when changing my password and ended up getting about 5 e-mails from Apple, now my ipod won't show up in the window in i-tunes

I got frustrated when changing my password and ended up getting about five e-mails from Apple, saying the same thing. Now my ipod won't show up in the itunes window.

Device not recognized
http://support.apple.com/kb/TS1538

My ipod won't show up on my computer. I have another ipod touch, that works fine. What should I do? Do I need a different ipo usb cord for the nano?

my ipod won't show up on my computer. I have another ipod touch, that works fine. What should I do? Do I need a different ipo usb cord for the nano?

iTunes never displays the iPod in the left pane?
iTunes is shipped with a "helper application" called the "iPod Service" that runs and is used by iTunes to communicate with the iPod device. This service may be disabled.
If your system is Microsoft Windows XP and you are logged in as an Administrator:
1. Quit iTunes and, if your iPod is currently connected to your computer, safely remove it using the system tray application to manage removable devices.
2. Right click on "My Computer"
3. Select "Manage"
4. In the "Computer Management" window, left pane (tree view), follow this path:
+Computer Management (local) > Services and Applications > Services+.
5. In the right pane, scroll down to "iPod Service" and double click it.
6. If the service is listed as "Disabled" and "Stopped," change to "Manual" and "Start" it. ("Manual" will cause it to start when iTunes starts and "Start" starts the service right now.)
7. Close "Computer Management"
8. Restart iTunes and wait for it to completely come up.
9. Reconnect your iPod.
Does your iPod show up in iTunes?

My iPod won't show up in iTunes but it does in my pc, isn't iTunes problem!

My iPod won't show up in iTunes, but it does in My Pc. And I want to say that is not an iTunes problen, cause I have an iPod nano, and it works perfect with iTunes and with windows. My iPod won't show up in any computer at all, so I have read all the articles here in Support, and none of them give me a solution. I need to restore my iPod but I can't cause doesn't appear in the source list in iTunes. Do I have to send it to Technical Support? Please Help Me someone, cause I've been posting messages for one week now, and I haven't got an answer!! Pleaseee!!

You can try putting it into disk mode to see if it makes it easier on iTunes to recognize it.
To put your iPod into disk mode:
1) make sure your hold switch is OFF (NO ORANGE SHOWING)
2) hold the menu button and the center button at the same time for about 6-10 seconds until you see an apple logo
3) AS SOON AS you see the apple logo, release the two buttons and hold down center and play/pause
4) If you've done this properly you should now see Disk Mode Ok To Disconnect with a checkmark (when connected to your computer you should see Do Not Disconnect with Disk Mode at the top)
After you have the iPod in disk mode...see if iTunes picks it up then.
Keep me update.
-Wyett

20g ipod won't show on computer

my ipod won't show up on my computer anywhere, it is making wierd hard drive noise, can someone please help me.

Hello,
If a sad iPod icon or an exclamation point and folder icon appears on your iPod’s screen, or with sounds of clicking or HD whirring, it is usually the sign of a hard drive problem and you have the power to do something about it now. Your silver bullet of resolving your iPod issue – is to restore your iPod to factory settings.
http://docs.info.apple.com/article.html?artnum=60983
If you're having trouble, try these steps at different levels one at a time until the issue is resolved. These steps will often whip your iPod back into shape.
Make sure you do all the following “TRYs”
A. Try to wait 30 minutes while iPod is charging.
B. Try another FireWire or USB through Dock Connector cable.
C. Try another FireWire or USB port on your computer .
D. Try to disconnect all devices from your computer's FireWire and USB ports.
E. Try to download and install the latest version of iPod software and iTunes
http://www.apple.com/ipod/download/
http://www.apple.com/itunes/download/
F. Try these five steps (known as the five Rs) and it would conquer most iPod issues.
http://www.apple.com/support/ipod/five_rs/
G. Try to put the iPod into Disk Mode if it fails to appear on the desktop
http://docs.info.apple.com/article.html?artnum=93651
If none of these steps address the issue, you may need to go to Intermediate level listed below in logical order. Check from the top of the lists to see if that is what keeping iPod from appearing on your computer in order for doing the Restore.
Intermediate Level
A. Try to connect your iPod with another computer with the iPod updater pre-installed.
B. Still can’t see your iPod, put it in Disk Mode and connect with a computer, instead of doing a Restore on iPod Updater. Go and format the iPod instead.
For Mac computer
1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
5. Eject your iPod and do a Reset
6. Open the iPod Updater and click “Restore”
For Window computer
Go to folder “My Computer”
Hope you can see your iPod there and right click on the iPod
Choose “Format”. Ensure the settings are at “Default” and that “Quick Format” is not checked
Now select “Format”
Eject your iPod and do a Reset
Open the iPod Updater and click “Restore”
In case you do not manage to do a “Format” on a window computer, try to use some 3rd party disk utility software, e.g.“Partition Magic”.
C. Windows users having trouble with their iPods should locate a Mac user. In many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
Tips
a. It does not matter whether the format is completed or not, the key is to erase (or partly) the corrupted firmware files on the Hard Drive of the iPod. After that, when the iPod re-connected with a computer, it will be recognized as an fresh external hard drive, it will show up on the iPod updater.
b. It is not a difficult issue for a Mac user to find a window base computer, for a PC user, if they can’t find any Mac user, they can go to a nearest Apple Shop for a favor.
c. You may need to switch around the PC and Mac, try to do several attempts between “Format” and “Restore”
Advance Level
A. Diagnostic mode solution
If you have tried trouble shooting your iPod to no avail after all the steps above, chances are your iPod has a hardware problem. The iPod's built-in Diagnostic Mode is a quick and easy way to determine if you have a "bad" iPod.
You need to restart your iPod before putting it into Diagnostic Mode. Check that your hold switch is off by sliding the switch away from the headphone jack. Toggle it on and off to be safe.
Press and hold the following combination of buttons simultaneously for approximately 10 seconds to reset the iPod.
iPod 1G to 3G: "Menu" and "Play/Pause"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Menu" and "Select"
The Apple logo will appear and you should feel the hard drive spinning up. Press and hold the following sequence of buttons:
iPod 1G to 3G: "REW", "FFW" and "Select"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Back" and "Select"
You will hear an audible chirp sound (3G models and higher) and the Apple logo should appear backwards. You are now in Diagnostic Mode. Navigate the list of tests using "REW" and "FFW". The scroll wheel will not function while in diagnostic mode. For further details on Diagnostic mode can be found at http://www.methodshop.com/mp3/ipodsupport/diagnosticmode/
Try to do the 5in1, HDD R/W and HDD scan tests. Some successful cases have been reported after the running the few tests under the Diagnostic mode. In case it does not work in your case, and the scan tests reports show some errors then it proves your iPod has a hardware problem and it needs a repairing service.
B. Format your iPod with a start disk
I have not tried this solution myself, I heard that there were few successful cases that the users managed to get their iPod (you must put your iPod in disk mode before connecting with a computer) mounted by the computer, which was booted by a system startup disk. For Mac, you can use the Disk Utility (on the Tiger OS system disk), for PC user, you can use the window OS system disk. Try to find a way to reformat your iPod, again it does not matter which format (FAT32, NTFS or HFS+) you choose, the key is to erase the corrupted system files on the iPod. Then eject your iPod and do a Reset to switch out from Disk Mode. Reboot your computer at the normal way, connect your iPod back with it, open the iPod updater, and hopefully your iPod will appear there for the Restore.
If none of these steps address the issue, your iPod may need to be repaired.
Consider setting up a mail-in repair for your iPod http://depot.info.apple.com/ipod/
Or visit your local Apple Retail Store http://www.apple.com/retail/
In case your iPod is no longer covered by the warranty and you want to find a second repairing company, you can try iPodResQ at your own risk
http://www.ipodresq.com/index.php
Just in case that you are at the following situation
Your iPod warranty is expired
You don’t want to pay any service charges
You are prepared to buy a new one
You can’t accept the re-sell value of your broken iPod
Rather than leave your iPod as paper-weight or throw it away.
You can try the following, but again, only do it as your last resort and at your own risk.
Warning ! – It may or may not manage to solve your problem, and with a risk that you may further damage your iPod, which end up as an expensive paper weight or you need to pay more higher repairing cost. Therefore, please re-consider again whether you want to try the next level
Last Resort Level
1. . Disconnecting the Hard Drive and battery inside the iPod – Warning !! Your iPod warranty will be waived once you open the iPod.
In Hong Kong there are some electronic shops offering an iPod service for Sad iPod, the first thing they do is to open up the iPod’s case and disconnecting the battery and the Hard Drive from the main board of the iPod. Wait for 5-10 minutes and reconnecting them back. The reason behind which I can think of is to do a fully reset of a processor of the iPod. In case you want do it itself and you believe that you are good on fixing the electronics devices and have experience to deal with small bits of electronic parts, then you can read the following of how to open the iPod case for battery replacement (with pictures)
http://www.kokopellimusic.us/KM_instructions.htm
Have I tried this myself? No, I am afraid to do it myself as I am squeamish about tinkering inside electronic devices, I have few experiences that either I broke the parts (which are normally tiny or fragile) or failed to put the parts back to the main case. Therefore, I agree with suggestion to have it fixed by a Pro.
2. Do a search on Google and some topics on this discussion forum about “Sad iPod”
What should I do with my iPod? Send it or keep it?
http://discussions.apple.com/thread.jspa?threadID=469080&tstart=0
Strange error on iPod (probably death)
http://discussions.apple.com/thread.jspa?threadID=435160&start=0&tstart=0
Sad Face on iPod for no apparent reason
http://discussions.apple.com/thread.jspa?threadID=336342&start=0&tstart=0
Meeting the Sad iPod icon
http://askpang.typepad.com/relevanthistory/2004/11/meeting_thesad.html#comment-10519524
Sad faced iPod, but my computer won’t recognize it?
http://discussions.apple.com/thread.jspa?messageID=2236095#2236095
iPod Photo: unhappy icon + warranty question
http://discussions.apple.com/thread.jspa?messageID=2233746#2233746
4th Gen iPod Users - are we all having the same problem?
http://discussions.apple.com/message.jspa?messageID=2235623#2235623
Low Battery, and clicking sounds
http://discussions.apple.com/thread.jspa?messageID=2237714#2237714
Sad faced iPod, but my computer won’t recognize it
http://discussions.apple.com/thread.jspa?messageID=2242018#2242018
Sad iPod solution
http://discussions.apple.com/thread.jspa?threadID=412033&tstart=0
I am not suggesting that you should follow as well, but just read them as your reference. You are the person to make the call.

Triangle by iPod won't show up...at all.

The disclosure triangle that is supposed to be to the left of the name of my iPod won't show up at all. It did once and that is it. I have restarted and restarted, unplugged and replugged, logged-in and logged-out, and exited iTunes numerous times and I can't get the arrow to show up. It is a pain and I was hoping that someone has experienced this before and can give me some suggestions. I'm relatively new to iPod/iTunes and I am just very frustrated and would like to manually put songs on my iPod but w/out the triangle to the left...I don't know what to do. Thanks in advance!
Dell Inspiron 9100 Windows XP

I do have music on my iPod. When I first plugged it in it automatically put music on it. Then when the triangle appeared I could get to the summary tab and selected the manually sync music...and then I deleted some music I didn't want on it and ever since...no triangle. I can't even get to the summary tab w/out the triangle..can I? Thanks for your help...but I'm not sure the problem has been solved...

Ipod shuffle 4th gen charges plays but doesnt show up in windows or itunes

Ipod shuffle 4th gen charges plays but doesnt show up in windows or itunes tried to check usb driver but computer says it is working properly

Just disconnecting it without ejecting should not cause permanent damage. It may cause data corruption, if iTunes was in the process of syncing at the time. But iTunes should still see the shuffle and (maybe) tell you to Restore it.
Is it possible that the "accident" damaged the USB cable?
Make sure you have done this on the shuffle since the problem occurred
http://support.apple.com/kb/HT1655
And you should also shut down (power off) the computer, if you have not already.
Have you tried more than one USB port on the computer (not a hub if you use one)? You can also try it with all other USB devices disconnected, except for standard keyboard and mouse (if normally used).
If those things do not help, what version of Windows do you use?

Ipod Touch not showing up it windows 7 or itunes

My Ipod Touch is not showing up in windows or itunes or even the ipod touch if you cloud help thank you so much
Thank you so mcuh

Have you double checked to make sure the Apple Mobile Device service is installed and running?
http://support.apple.com/kb/ts1567
Also see this article for more troubleshooting assistance.
http://support.apple.com/kb/TS1538
B-rock

Ipod won't show up in windows or itunes

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