IPod won't sync after restore - now iTunes freezes up and iPod is empty

Two days ago my iPod started acting up - playing a song for about the first 10 seconds, then freezing up. I did the 5 R's - many, many resets, switching the USB port, reinstalling the software, and several restore attempts. The new and more pressing issue now is that, after a restore attempt, the iPod syncs to about song #50 (of about 1500) and then iTunes freezes up. Because of the restore, the iPod is now empty...no tunes...and I can't get it to sync. Any advice would be greatly appreciated.
I fear this is a glitch with the new update? What is the solution here?

I am having similar problems. My ipod was working perfectly fine in the morning and then at lunch time it said i needed to "connect to computer source and restore" i didnt have a computer at the time so i waited till i got home. when i got home i let it sit on my computer charging before i did anything. i took it off when it was fully charged and went to go listen to it. i listened to one song and in the middle of the second song, the music started to flicker and skip. i just shut off, when i turned it back on again ALL THE CONTENT ON MY IPOD HAD JUST DISSAPEARED. i was so angry and ive been calling around, reading the internet site pages and trying all that i can to fix this **** of a problem but nothing works. HELP ME PLEASE!!

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IPod won't sync after restore - Please Help!!!

Hello,
Thanks for taking the time to read my posting.
I have a 3rd Gen 40gb iPod which was running the 2.2 firmware on Windows XP, which has been fine up until recently. The songs started to randomly skip during playback; this went on for a few weeks. So I decided to restore/reformat the iPod using the iPod updater software and this is where the problem started.
I downloaded the most up to date updater from Apple and updated the firmware to version 2.3. However when I came to sync my iPod with iTunes (ver 6) it would start transferring tracks and get about 5 or 6 on there and then it would hang and not transfer anymore and my iPod would just say Do not disconnect. This happened about 3 or 4 times. I decided to restore the firmware on my iPod to 2.2 using an older updater and now iTunes won’t see / sync my iPod at all…
Does anyone have any idea what could be wrong or what I should do to sort the problem?
Thanks in advance for any help.
Windows PC Windows XP

I would suggest that you go to firmware version 2.3 again (as opposed to 2.2), as this may be why iTunes isn't recognizing it now.
But, I understand that after you restored your iPod (with the 2.3 version), iTunes would bog up after updating only a few songs.
I think it's probably better to have 2.3 instead of 2.2. Try assigning your iPod a different drive letter when you connect it.
Log off of any other users on your computer.
Then, connect your iPod. When you connect your iPod, press and hold the "Ctrl" and "Shift" keys for about 20-30 seconds. This will prevent automatic-syncing from happening in iTunes.
After you've stopped automatic-update setting, assign your iPod a different drive letter (see below):
1 - Go to "START -> Control Panel -> Admin Tools (if you don't see this, click on "classic view" button on the left panel) -> Computer Management."
2 - Click on the "Disk Management" button in the left panel area.
3 - Right-click on your iPod's listing there (after a few moments when it gets recognized in this drive window), and click on "Change Drive letter and Paths". Then the "Change..." button.
Here's what it should look like:
Assign your iPod the letter "M" "N", "O" or the like (further along in the alphabet).
For more details, see this article:
Windows confuses iPod drive letter / Changing drive letter
If you need any additional help on how to follow these steps, post back with the details of your issue, and I'd be glad to try to help.
-Kylene
If any post helps or solves your problem, please click the "Solved" or "Helpful" buttons on top of that post. Thank you for helping the boards!

IPod Won't Sync After Updating to iTunes 10

Whenever I click sync to add the music that I purchased in the online store, it says that it is syncing the ipod, but then stops and then loads on the ipod screen for it being okay to disconnect. I've reinstalled itunes 10, tried itunes 8 (wouldnt work because library was converted to itunes 10) and it still does this same exact thing where it won't sync my music from the library on my computer to the ipod.
Help please.

Since upgrading iTunes I've noticed that not all of my podcasts will sync - one or two are always left out. Syncing again will get the stragglers, but it used to work just fine.
Another issue, possibly related, is I've seen an accumulation of 'Other' data on my iPod that I can't identify. I'm beginning to think it might be abandoned audio files from auto updating smart playlists that remove selections after they've been played. Doesn't happen with podcasts, though, because that smart playlist refuses to auto update on the iPod.

My iPod touch won't sync, update anything & my iTunes freezes every time its connected

Evening,
I went to upgrade my iTouch after finding I couldn't get an app because I didn't have the latest software. When I connected it at first it said my iTouch was unresponsive. This happened a few times till I I read online to restart my iPod and everything. So I did that and checked that I had the latest iTunes and it finally sync'd. Now it has been saying verifying iPod touch for an hour and iTunes has frozen.
Very frustrating because there is so much information but none of it is working for me.
Thank you v much.

Try: http://support.apple.com/kb/TS1717 It also contains a link for XP

IPod Touch won't sync after restore

iPod Touch, 1st gen., system software 3.1.3
I know this is an old device and there probably aren’t many people still using OS 3.1.3 but this is what I’ve got. All was working reasonably well before I performed a restore, hoping to remedy some slowness. However, since reloading both software and contents, I continually get the following message while performing a sync: “The iPod “Laurent Fignon” cannot be synced. The required file cannot be found.” While podcasts are updated, photo albums will not load before that message appears and the sync ends. I’ve tried the restore a couple of times since, thinking that might help but I continue to see the same message when trying to sync.
Rest of the platform is MacBook Pro 4.1, OS 10.6.8, iTunes 10.6.3

Thanks for the suggestions so far.
After trying a couple of less labor intensive suggestions, I downloaded and reinstalled iTunes. Performed a reboot. Started iTunes. Tried to sync the iPod Touch. Still stopped mid-way through with the same message - "The Pod cannot be synced. The required file cannot be found." As the sync had been quitting at the point where it said it was installing photos, I unchecked the "Sync Photos From" button and tried to sync again. This time the sync finished successfully. However, I'd like the photos from the album "iPod Touch" in my iPhoto library to be on the iPod Touch. It is listed as an album in iPhoto and I can view the pics there but iTunes apparently can't find them. There is no folder in user/Pictures/ called "iPod Touch". I don't think I can open the iPhoto Library file. Anyone have another idea?

Ipod won't sync after restoring it

ok, I just left the apple store & my Ipod touch was in recovery mode, the guy "restored" it, told me to go home & that all I had to do was hook it back up & it would charge & sync all at ther same time, it acts like it's syncing, then it pops up & says " Ipod cannot be synced, need required disk " what disk are they talking about ? Many thanks in advance, & yes, I am a rookie here...

I did the hdsmartdata test on the ipod classic and got "[can't open device]." Does this mean the HD is dead?

Some Apps Won't Sync After Restore

I ran a restore on my iPod Touch, and after it completed most of my apps will not sync.
Everything worked prior to the restore (Facebook, Netflix, Twitter, etc), but none of these will sync to the iPod at all. Some of my apps (Angry Birds, ESPN, Solitaire) sync just fine.
Music and Podcasts sync fine.
I deauthorized and reauthorized my PC (running Windows XP)
I ensured the Sync Apps box is checked
Restrictions on the iPod are Off
There is over 600MB of space available on the iPod
I checked for App updates, none were available
I rolled back from iTune 10.7 to 10.6.3
I reset the iPod using the power & home buttons
I ran another restore
None of these were successful.
The iPod Touch is running version 4.2.1 (this the latest this generation of Touch will update to)
I attempted to download both the Facebook and Netflix apps directly onto the iPod via wifi, and they say iOS 5 is necessary; this was not the case previously.
Any ideas? Thanks

As Ingo2711 said, the developers have updated many or their apps and the updated apps are no longer comnpatible with earlier iOS.
FB now requires:
Requirements: Compatible with iPhone, iPod touch, and iPad. Requires iOS 4.3 or later. This app is optimized for iPhone 5.

Games and purchases won't sync after upgrade to itunes 8.1.1.10

Hi,
I've just upgraded to itunes 8.1.1.10 (because itunes asked it when I started it up), but since then it has been behaving rather strangely.
First, itunes claims my computer is no longer autorised. However, when I try to re-autorise him, I just recieve a message saying it is already.
When I synced my ipod, all my purchased songs and games disappeared from it (I guess because itunes somehow still thinks the pc isn't autorised).
I tried to re-sync the games, but now he's started to optimalise my 8000 photos, but the games refuse to sync.
Does anyone have an idea on how to solve this? tia

When you look at the capacity bar at the bottom of iTunes when the iPad is connected to your computer, the iPad is selected and iTunes is running, what does the storage for "other" read? How much of "other" data is there?
Have you tried ejecting the iPad, quitting iTunes, reboot the computer and reset the iPad by holding down on the sleep and home buttons at the same time until the Apple logo appears on the screen, then try again?
You could also try updating iTunes. It looks like you are running an older version.

Apps won't sync after restore

I have been fighting one problem after another for two days. Finally got my ipod touch restored. I have synced everything but my apps. Progress line indicates apps are being installed but when finished there are no apps. I am overwhelmed by the responses when I search for the problem. Sorry to ask for help without thoroughly researching but it is late and I'm frustrated. Thanks.

All that seemed to be OK but next attempt to sync worked. However, several of my apps stored data and all of that is gone. I can reenter some of it but a lot of it is historical info that is simply gone unless I can find it somewhere. Any chance of getting my data back? Thanks.

AppleMobileDeviceService.exe floors CPU and won't sync iPhone 4 with iTunes 10.4 and XP

I just updated iTunes to 10.4.1.10. After the upgrade, the AppleMobileDeviceService.exe runs one of the two cores at 100%, resulting in 50% CPU utilization.
When I connect my iPhone 4 (4.3.5) the sync starts but hangs on the first backup step. At that point, both the AppleMobileDeviceService.exe and iTunes are flooring the CPU's... now at 100%.
I've reintalled iTunes without luck. I've also re-booted the phone, which has solved sync issues in the past, with no luck.
I can see others having issues like this, but I haven't seen a resolution yet.
Thanks!

I called Apple Support today and they instructed me to follow the same article. Follow it closely (use the detailed steps). It did work for me.
I did have a lot of trouble unistalling the bonjour service. It did unistall without error, but the service and the directory and app and DLL where still left. I could not delete the DLL, even after the restart. I manually removed the service and rebooted again, still no luck. I even ran a windows systool to look for open file handles to the DLL and found none... So, I can't explain why I couldn't delete it.
Other than that, the instructions went smooth. I simply ignored the bonjour issue, reinstalled, and my problems were solved.
Before unistalling, I would export my library (just in case). Do this from File --> Library --> Export. This may help you preserve you playlists if something goes south.
Also, I would backup all of my library in the MyDocument --> MyMusic --> iTunes Folder.
I didn't need either of the above, iTunes was able to read all of the original files and preferences when reinstalled. But it's better safe than sorry.

Outlook will not sync after update to iTunes 10.7 and iOS6 on my phone

I am pulling hair. On one of two PCs that were nicely syncing with Outlook and the iCloud for Calendar, Reminders and Notes (not Mail) data entered on the PC does not show up in iCloud or either my iPhone or iPad. I can update in the browser in iCloud and the updates quickly show up on my phone.
Support and Instructions at Apple do not reflect all the chnages that iOS6 created. It is all a little more cryptic and vague than I can fiind solutions in.
I must use Outlook. it is faster and more compact that a web bases sting of apps in iCloud and other work arounds like Google Calendar to share my calendars across four devices.
One PC was just find. It is running WIndows 7 Home Premium and is 32 bit. WHen I opened iCloud Control Panel on this PC the thing asked me to set up a @me.com Apple ID. I already had one and have no idea what is was really being used for. I have never sent or recieved any mail with this. My Apply ID is or was a @gmail.com account. Even with makign this update the PC opened iCloud Control Panel and I have the option to select the 'mail, calendar, ...' box. That control panel shows my @gmail.com on the main panel with my name.
One PC#2 that used to wrok just fine and across the devices, the iCloud control Panel does not show the option and has a link to icould.com to set the perferences. That has been done and checked. The control panel asks immediatedly on opening it for me to go to Windows's Programs and Features and run a change to repair iCloud. Done 10 times tonight. I close it all. Restart the PC#2 and this whole loop just goes on and on. This is a 64 bit machine and there is supposed to be a 64 bit iTunes installer. I don't know if it is critical to syncing these devices with Outlook but IT CAN NOT be found. Apples support says that a 64 bit installer is needed to install Itunes but the link that me to a downloa dpage that list the requirements and seems to clearly say that a 64 bit iTunes Installer is needed. I cannot find such a thing.
SO, where is the 64 bit Installer for iTunes? Did a new version of iTunes change this requirement? since I was doing just fine before the update to 10.7 and iOS 6.
More importantly, why will the Icloud Control Panel not find Outlooks 2007 ready to connect to?
I read in a community note that there should be an @me.com email account in Outlook's data files and an iCloud pst folder. They are there.
Must both machines and both deveices (iPad and iPhone) all use the same Apples ID and if so How to I get PC#2 to use my @gmail.com Apple ID?
I'll even live with the @me.com or @icloud.com Apples ID. But if I do, must I change it in all the devices? I know this is recommended but the instructions also say these can be mixed. I think the PC #2 does not know what Apple ID to use or which one will match the server's ID for my account. But it could be something else I am missing here.

If it makes you feel better, I'm having a similar problem on my iPhone 3Gs. I can't update apps through iTunes anymore. I can update most apps via my phone either wirelessly or over a 3G connection, but some apps are so big that I can only update them over a wireless connection. I'm wondering if there isn't some collusion going on between Apple and AT&T to hoodwink customers into updating apps over AT&T's wireless connection, thus significantly boosting phone data usage. I smell a class action lawsuit coming on if this isn't addressed quickly.

Ipod classic won't mount after updating to itunes 11.0.2

ipod classic won't mount after updating to itunes 11.0.2.
I updated to itunes 11.0.2 today, after delaying it for a looong time (I have it @ work and don't like the new layout).
Since then, none of my ipods will mount/show up/update. I've tried all USB ports, 3 ipods, 3 cords. Wondering if you know of any issues. I've restarted the mac about 15-20 times today since as soon as I hook up an ipod, itunes immediately spins the beach ball and won't let me click out of it.
I've restarted the ipods 10+ times each.
All of the ipods DO show up on my desktop though. Just not in itunes anywhere with 11.0.2.
One more thing: It's not the cables or the ipods: they both mount fine when connected to my laptop (running old *** 10.4.11 and itunes 9.)
Machine is a Mac Pro running 10.6.8.

Finding this Post took some time but I thought it was me talking when I read it. I was having the exact same issue. I have a G3 I've been upgrading like mad, including a Sonnet G4-500 CPU a Maxtor 60gb & 80gb HDs 1gb of RAM a new LaCie Firewire800 PCI card Graphics card etc. the latest was installing Panther 10.3.9 on the new 80gb HD and also swapping out the old CD-ROM and replacing with the (Apple standard) Pioneer DVD-RW DVR-110D combo drive in it's place. got everything up and booted and poof! no burning. Toast worked read/write no problem. iTunes could read and import no problem, but wouldn't burn a CD.
Downloaded "PatchBurn 3.1.3" installed, re-booted and all is OK in burner land again :>)
I wanted to just post my additional thanks to the lead to Patchburner, and I'm going to donate to the cause. It's worth a $20 donation just for my joy of not throwing this computer out the window!!

IPhone won't sync after a restore?

So my iPhone all of a sudden had a capacity over load. I only have 436 songs and 54 apps, no way it's completely full. So I read up on stuff and I backed up everything on my iTunes and then I hit "restore" and it did a restore, and now my phone says either: "set up as new iphone" "restore from icloud" or "restore from itunes back up", and the third is what I want. Well when I hit that it starts trying to sync, and then it stops and says "your iphone cannot sync because there is not enough free space another 2.6gb is required. So now I can't use my phone at all!! And if I restore as a new iphone will I lose everything? Even on my itunes will it be deleted? I don't know what to do and why my phone has "corrupitble files" on it that is taking up space? Everything is up to date on the the phone and itunes. HELP!

Restart the phone and the computer
Sync your phone to your computer with a USB cable

I just got tOhe iPhone 4Gs today and had contacts and photos uploaded from another phone synced new phone with iTunes for music and accidentally restored it so all my old iPhone stuff is on the new one is there any way to fix this

I just got tOhe iPhone 4Gs today and had contacts and photos uploaded from another phone synced new phone with iTunes for music and accidentally restored it so all my old iPhone stuff is on the new one is there any way to fix this ?! Please help !!!!

Could you be more specific about what exactly do you want to fix now?

IPad (4th Gen Retina Display Wi-Fi) (iOS 7.0.4) won't sync new music from iTunes (Windows). Only solution found was to uncheck "Sync Music" under Music tab, apply, then recheck "Sync Music" and apply. Any other solution?

iPad (Retina Display) (iOS 7.0.4) won't sync new music from iTunes (Windows). Only solution found was to uncheck "Sync Music" under Music tab, apply, then recheck "Sync Music" and apply. This is timely and aggravating. Any other solution?
I have also tried a hard reset. I have also gone into settings and checked "display all music".
Anyone know if the new update will have solutions to this problem?

Successful experience with Apple Care.
If anyone is having the same problem, there's a chance it's an issue with the Mobile Device Manager for iTunes. The key is to ditch the old/corrupt file and replace it via clean iTunes installation.
Here's the fix that worked for me:
1. Trash iTunes (uninstall); don't forget to trash it from your dock if you have it there.
2. Head to /System/Library/Extensions/ and trash file AppleMobileDevice.kext
3. Head to /Library/Receipts/ and trash AppleMobileDeviceSupport.pkg ( * this may or may not be there * )
4. Restart computer (& empty trash)
5. Download fresh & clean iTunes and reinstall.
Voila! The content is now properly recognized by iTunes, the capacity bar registers the correct amount and type beyond "Other", and now I can put music back on the iPad.

IPod won't sync after restore - now iTunes freezes up and iPod is empty

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