Ipod won't sync after restoring it

ok, I just left the apple store & my Ipod touch was in recovery mode, the guy "restored" it, told me to go home & that all I had to do was hook it back up & it would charge & sync all at ther same time, it acts like it's syncing, then it pops up & says " Ipod cannot be synced, need required disk " what disk are they talking about ? Many thanks in advance, & yes, I am a rookie here...

I did the hdsmartdata test on the ipod classic and got "[can't open device]." Does this mean the HD is dead?

Similar Messages

  • IPod won't sync after restore - Please Help!!!

    Hello,
    Thanks for taking the time to read my posting.
    I have a 3rd Gen 40gb iPod which was running the 2.2 firmware on Windows XP, which has been fine up until recently. The songs started to randomly skip during playback; this went on for a few weeks. So I decided to restore/reformat the iPod using the iPod updater software and this is where the problem started.
    I downloaded the most up to date updater from Apple and updated the firmware to version 2.3. However when I came to sync my iPod with iTunes (ver 6) it would start transferring tracks and get about 5 or 6 on there and then it would hang and not transfer anymore and my iPod would just say Do not disconnect. This happened about 3 or 4 times. I decided to restore the firmware on my iPod to 2.2 using an older updater and now iTunes won’t see / sync my iPod at all…
    Does anyone have any idea what could be wrong or what I should do to sort the problem?
    Thanks in advance for any help.
    Windows PC   Windows XP  

    I would suggest that you go to firmware version 2.3 again (as opposed to 2.2), as this may be why iTunes isn't recognizing it now.
    But, I understand that after you restored your iPod (with the 2.3 version), iTunes would bog up after updating only a few songs.
    I think it's probably better to have 2.3 instead of 2.2. Try assigning your iPod a different drive letter when you connect it.
    Log off of any other users on your computer.
    Then, connect your iPod. When you connect your iPod, press and hold the "Ctrl" and "Shift" keys for about 20-30 seconds. This will prevent automatic-syncing from happening in iTunes.
    After you've stopped automatic-update setting, assign your iPod a different drive letter (see below):
    1 - Go to "START -> Control Panel -> Admin Tools (if you don't see this, click on "classic view" button on the left panel) -> Computer Management."
    2 - Click on the "Disk Management" button in the left panel area.
    3 - Right-click on your iPod's listing there (after a few moments when it gets recognized in this drive window), and click on "Change Drive letter and Paths". Then the "Change..." button.
    Here's what it should look like:
    Assign your iPod the letter "M" "N", "O" or the like (further along in the alphabet).
    For more details, see this article:
    Windows confuses iPod drive letter / Changing drive letter
    If you need any additional help on how to follow these steps, post back with the details of your issue, and I'd be glad to try to help.
    -Kylene
    If any post helps or solves your problem, please click the "Solved" or "Helpful" buttons on top of that post. Thank you for helping the boards!

  • IPod won't sync after restore - now iTunes freezes up and iPod is empty

    Two days ago my iPod started acting up - playing a song for about the first 10 seconds, then freezing up. I did the 5 R's - many, many resets, switching the USB port, reinstalling the software, and several restore attempts. The new and more pressing issue now is that, after a restore attempt, the iPod syncs to about song #50 (of about 1500) and then iTunes freezes up. Because of the restore, the iPod is now empty...no tunes...and I can't get it to sync. Any advice would be greatly appreciated.
    I fear this is a glitch with the new update? What is the solution here?

    I am having similar problems. My ipod was working perfectly fine in the morning and then at lunch time it said i needed to "connect to computer source and restore" i didnt have a computer at the time so i waited till i got home. when i got home i let it sit on my computer charging before i did anything. i took it off when it was fully charged and went to go listen to it. i listened to one song and in the middle of the second song, the music started to flicker and skip. i just shut off, when i turned it back on again ALL THE CONTENT ON MY IPOD HAD JUST DISSAPEARED. i was so angry and ive been calling around, reading the internet site pages and trying all that i can to fix this **** of a problem but nothing works. HELP ME PLEASE!!

  • IPod Won't Sync After Moving Music to New Computer

    With the help of someone here, I moved my iTunes Library from my old computer to my new one. It didn't work exactly like it was supposed to. All of my music is on my new computer and in my iTunes library, but my playlists, counts etc. are gone. Whatever - I'll deal. Now, though, my iPod won't sync with my new computer (which I did authorized). The "Do Not Disconnect" sign never goes away after I connect my iPod. Thoughts?

    *I'm afraid to plug in my iPod in fear of it erasing my playlists...*
    If your iPod is set to update automatically you need to take care connecting to a different iTunes. You'll get a message that it is linked to a different library and asking if you want to link to this one and replace all your songs etc, press "Cancel". Pressing "Erase and Sync" will irretrievably remove all the songs from your iPod. When your iPod appears in the iTunes source list change the update setting to manual, that will let you use our iPod without the risk of accidentally erasing it. Check the "manually manage music and videos" box in Summary then press the Apply button: Managing content manually on iPod
    You can also use a keyboard command to prevent your iPod auto-syncing with iTunes. While connecting the iPod to the computer on Windows with iTunes 7.3 or later installed hold down the Shift + Ctrl keys together. This will stop the iPod from auto-syncing with iTunes and the iPod will appear in the source list. Wait until you are sure the iPod has mounted, and that it will not auto sync and then you can let the keys go. This may take between 20 to 30 seconds depending on your computer: iTunes - Keyboard Shortcuts for Windows
    *but should I plug it in to restore playlists??*
    Your playlists won't be restored by simply connecting your iPod to iTunes.

  • IPod Won't Sync After Updating to iTunes 10

    Whenever I click sync to add the music that I purchased in the online store, it says that it is syncing the ipod, but then stops and then loads on the ipod screen for it being okay to disconnect. I've reinstalled itunes 10, tried itunes 8 (wouldnt work because library was converted to itunes 10) and it still does this same exact thing where it won't sync my music from the library on my computer to the ipod.
    Help please.

    Since upgrading iTunes I've noticed that not all of my podcasts will sync - one or two are always left out. Syncing again will get the stragglers, but it used to work just fine.
    Another issue, possibly related, is I've seen an accumulation of 'Other' data on my iPod that I can't identify. I'm beginning to think it might be abandoned audio files from auto updating smart playlists that remove selections after they've been played. Doesn't happen with podcasts, though, because that smart playlist refuses to auto update on the iPod.

  • IPod won't sync after update

    After updating iTunes files were corrupted.  I unintalled and reinstalled according to the instructions from Apple.  My iPod doesn't sync and I my library is gone.  It may be in iCloud but I can't get it to work.  Any suggestions?

    If the iTunes Library file becomes corrupted, iTunes creates a new one (that is empty) and starts using it.  That may be why your iTunes library is "gone."  However, your iTunes media files (such as your song files) are probably still on your computer's drive.  In Windows, do a search on the name of a song that was in your iTunes library.  If you can find that song's file, note its location.  All of your song files are probably along that same path.  If you were using standard settings in iTunes, they are in your user home folder's Music folder, under iTunes and then iTunes Media.  Something like this
    \Users\[your username]\My Music\iTunes\iTunes Media\
    If you can find your song files, you may be able to recover your iTunes library using the procedure described in this document
    iTunes: How to re-create your iTunes library and playlists - Apple Support
    If that is not possible, you can still add your song files to a new iTunes library.  You will lose supporting data such as playlists, ratings, and play count.  After you have your songs in an iTunes library, you can sync your iPod to that library.  NOTE:  Songs on the iPod that are not in your new iTunes library will be lost.  You can reply back, if this is a problem or you have problems syncing your iPod to a new library. 
    Songs purchased from the iTunes Store can be re-downloaded at no cost.  If any purchased songs were lost, go to the iTunes Store.  Be sure to sign in using the Apple ID used for the purchase.  Then, go to the Purchased screen (there is a link to Purchased on the main iTunes Store screen along right side).  You can download (most) previous purchases there.
    If you subscribe to Apple's iTunes Match service, your entire iTunes music library is matched or uploaded in iCloud.  If this is the case, please reply back.

  • IPOD won't sync after latest update

    I updated Itunes last night when prompted.  Now my IPOD Classic won't sync.  It says it's syncing but then stuff I deleted from Itunes is till on it and new stuff isn't.  In the new Itunes layout I can't see if tracks are checked or not or even see my IPOD settings. 
    I hate this new update. 

    It seems obvious now but I finally, in frustation multi-cliked the IPOD icon that appears in the upper right of Itunes when your IPOD is hooked up. It brought up the IPOD menu and all my settings had been changed, so it no longer auto-synched checked items.
    Apperently it no longer show the check boxes when looking at stuff already downloaded.  It grays unchecked tracks out. 

  • IPod won't sync after computer reformatting

    Hi,
    Ever since my computer crashed and I had to have it completely erased and OS X reinstalled, I've been having problems syncing my iPod with iTunes. I downloaded a software that allowed me to transfer the music from my iPod back into iTunes, but now the iPod does not sync with iTunes at all: new music I've put into iTunes, new playlists, etc.--none of them sync to the iPod. What can I do to fix this?

    The first things to try are these basic troubleshooting steps.
    The Five Rs.
    Any difference if you enable the iPod for iPod Disk Use.
    If you put the iPod into manual and drag items from iTunes to iPod, still nothing happens?

  • IPod Touch won't sync after restore

    iPod Touch, 1st gen., system software 3.1.3
    I know this is an old device and there probably aren’t many people still using OS 3.1.3 but this is what I’ve got.  All was working reasonably well before I performed a restore, hoping to remedy some slowness.  However, since reloading both software and contents, I continually get the following message while performing a sync: “The iPod “Laurent Fignon” cannot be synced.  The required file cannot be found.”  While podcasts are updated, photo albums will not load before that message appears and the sync ends.  I’ve tried the restore a couple of times since, thinking that might help but I continue to see the same message when trying to sync.
    Rest of the platform is MacBook Pro 4.1, OS 10.6.8, iTunes 10.6.3

    Thanks for the suggestions so far.
    After trying a couple of less labor intensive suggestions, I downloaded and reinstalled iTunes.  Performed a reboot.  Started iTunes.  Tried to sync the iPod Touch.  Still stopped mid-way through with the same message - "The Pod cannot be synced.  The required file cannot be  found."  As the sync had been quitting at the point where it said it was installing photos, I unchecked the "Sync Photos From" button and tried to sync again.  This time the sync finished successfully.  However, I'd like the photos from the album "iPod Touch" in my iPhoto library to be on the iPod Touch.  It is listed as an album in iPhoto and I can view the pics there but iTunes apparently can't find them.  There is no folder in user/Pictures/ called "iPod Touch".  I don't think I can open the iPhoto Library file.  Anyone have another idea?

  • IPod won't start after restore

    When I got a new iPod touch 4G, I tried to restore it from a previous backup that I had on my computer. Unfortunately when the iPod was finished restoring, it wouldn't start up! All I got was the screen frozen at the Apple logo with an empty loading bar. I've tried everything from a hard reset, to moving the backup, but it just won't work. When it was synced to my computer (the only time it actually read the device without having to put it in recovery mode), it showed that it had all of the data on it on the summary page. However, the data was not broken up into music, apps, photos, videos, etc. It was only listed as other. I really don't want to lose my data, so I was wondering if there's any way to get the iPod to start with the backup still on it. I had restored to factory settings, and it worked fine, but I'd hate to lose two years worth of data. Neither the computer nor iTunes detected a corrupted file, and a computer system scan did not show anything either, so I'm not sure what the problem is. This has been going on for about a month, and any help would be truly appreciated.

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar
    It is very ikely that there is no way to recover any data from the iPod

  • My Ipod will not sync after restoring

    Leftmy Ipod in my car during a cold nite worked fine when I started my car but went back into a house to grab something I left. When I came back it had a strange kinda greyed screen saying ok to disconnect. Woulnd t respond to anything even after I plugged it into my computer. So I try to restore it to factory settings. It restores but its still using the old name I had for it and it won't sync

    You may refer to this tutorial, it's about how to fix iTunes sync problem with iPod. Hope it helps. Feel free to email me if you need further help.

  • Some Apps Won't Sync After Restore

    I ran a restore on my iPod Touch, and after it completed most of my apps will not sync.
    Everything worked prior to the restore (Facebook, Netflix, Twitter, etc), but none of these will sync to the iPod at all. Some of my apps (Angry Birds, ESPN, Solitaire) sync just fine.
    Music and Podcasts sync fine.
    I deauthorized and reauthorized my PC (running Windows XP)
    I ensured the Sync Apps box is checked
    Restrictions on the iPod are Off
    There is over 600MB of space available on the iPod
    I checked for App updates, none were available
    I rolled back from iTune 10.7 to 10.6.3
    I reset the iPod using the power & home buttons
    I ran another restore
    None of these were successful.
    The iPod Touch is running version 4.2.1 (this the latest this generation of Touch will update to)
    I attempted to download both the Facebook and Netflix apps directly onto the iPod via wifi, and they say iOS 5 is necessary; this was not the case previously.
    Any ideas? Thanks

    As Ingo2711 said, the developers have updated many or their apps and the updated apps are no longer comnpatible with earlier iOS.
    FB now requires:
    Requirements: Compatible with iPhone, iPod touch, and iPad. Requires iOS 4.3 or later. This app is optimized for iPhone 5.

  • Ipod won't sync despite restore

    Hi all.  I have an ipod classic that was purchased approx 3-4 years ago?  I've had some recent problems (i.e. won't recognize the ipod, some songs only play 1-2 sec before moving along to the next).  This most recent time, the ipod again was not recognized and recommended restoring the ipod to factory settings.  I have done this previously and the sync went forward with no issues.  However, this time (and now three times).....the ipod is restored and itunes goes through the motions of syncing (indicates that the entire music catalog is syncing).  When the sync is complete and I appropriately eject the ipod and there is no music on it, as if I had never synced it before. I have attempted this now three times, each time with the same outcome.  Out of ideas.  I have updated itunes, restarted my computer, ipod is up to date, used a different USB port, etc and nothing seems to be helping.  I don't want to have to purchase a new ipod but it looks as though this might be my only option.  Any ideas would be greatly appreciated!!  Thanks in advance.

    Error 718

  • Ipod won't sync after iTunes update

    After doing ALL of the things apple support said to do to solve the problem, it still is not fixed. I still cannot sync my ipod touch 5s with the new itunes. I reinstalled it twice, did the whole device support thing. It still won't work.
    I did EVERYTHING. And it still won't work.
    Can someone please help me with this? I heard something working for iphone, but not ipod 5s.
    And my music was halfway synced when itunes stopped working bcs the update was done which basically means i can't listen to my music because as far as it shows on my ipod, the songs aren't on them.
    APPLE: LET ME GO BACK TO THE OLD ITUNES! Or fix this god **** problem.

    See the following. Do not forget the Additional Information paragraph.
    iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X
    The iPod will not show up in Finder.

  • Apps won't sync after restore

    I have been fighting one problem after another for two days. Finally got my ipod touch restored. I have synced everything but my apps. Progress line indicates apps are being installed but when finished there are no apps. I am overwhelmed by the responses when I search for the problem. Sorry to ask for help without thoroughly researching but it is late and I'm frustrated. Thanks.

    All that seemed to be OK but next attempt to sync worked. However, several of my apps stored data and all of that is gone. I can reenter some of it but a lot of it is historical info that is simply gone unless I can find it somewhere. Any chance of getting my data back? Thanks.

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