IPod won't sync, and the contents have gone

Can't update my iPod - message is that it is because all of the playlists on my iPod no longer exist.
The songs, ratings, playlists, and so on are all safe in my library, but there is nothing left on my iPod and I can't load anything on it.
Why doesn't it sync so what is on my computer goes on to my iPod? Anyone met this issue before?

Sorted - it was only syncing playlists, so changing the setting cleared the problem. Breathes sigh of relief.

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    Message was edited by: Jerry cherry pie
    Message was edited by: Jerry cherry pie

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