IPod won't sync purchased songs or show album art

I purchased a brand new 80 gig iPod yesterday, and I'm having slight problems with it. When I plugged it in, it told me that my iPod software was too old and couldn't transfer some of my songs (which ended up being the songs I downloaded from the store over the past several years). I checked to see if about an update, but the iPod menu says the software is up to date. I'm wondering if there is a setting I need to fix. Interestingly, it says my iPod is formated for Windows, but I'm using a Mac and did not have a choice between a Mac or PC. If this is an issue, can someone help me format it for Mac?
Also, it's a slight issue, but even with album art downloaded from online store, none will show up on my iPod. Why is this, and how do I fix it?

Hi.
Follow these instructions. If no luck then please post back.
http://www.apple.com/support/ipod/five_rs/
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Reallocs: 12
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PowerOn Hours: 2202
Start/Stops: 894
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Temp: Min 10c
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Count of reallocated sectors. When the hard drive finds a read/write/verification error, it marks this sector as "reallocated" and transfers data to a special reserved area (spare area). This process is also known as remapping, and "reallocated" sectors are called remaps. This is why, on modern hard disks, "bad blocks" cannot be found while testing the surface – all bad blocks are hidden in reallocated sectors. However, as the number of reallocated sectors increases, the read/write speed tends to decrease. The raw value normally represents a count of the number of bad sectors that have been found and remapped. Thus, the higher the attribute value, the more sectors the drive has had to reallocate.
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IPod won't sync purchased songs or show album art

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