Ipod won't sync...tried everything

My ipod will not sync when plugged in.  The device is recognized if I go under my computer, however itunes does not recognize the ipod.  I have tried all of the steps online and nothing works. 
I tried updating my version of itunes and I got an error - itunes update server could not be contacted.  My internet connection is good. 
I took another ipod and tried it, and it worked fine.
Any suggestions to help me to get it to sync?
Can I bring it somewhere?

Are you trying to synch your ipod with itunes on a new computer? If so go to this support thread link below and follow LoserDude63 directions. It worked for me. Just make sure your new itunes is complete and you have transferred everything over from your old library because it does a wipe and then reinstalls from the new library.
https://discussions.apple.com/thread/5195175?tstart=0

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