IPod won't take 1.2 update from iTunes 7

Hoping someone can help. Upgraded to iTunes 7 but iPod won't take the 1.2 update. When the prompt comes up, I select install and it looks on my computer monitor like it's working, but in about 2 seconds the "Do Not Disconnect" logo on my iPod goes away, despite the fact that the computer is, in theory, trying to update the iPod. Eventually, it tires out and I've gotten the can't update error -50 message. Does the same thing when I try to Restore. Have reset, uninstalled iTunes twice, reinstalled and also reinstalled original iPod disc. Tried most everything on iPod support page.
Help? Also am seeing very little album artwork which I'm assuming is related.
iPod 5th Gen Windows XP Pro

(1) next time you connect your ipod, decline to update and put enable disk mode. Then apply the update.
(2) If that does not work, attach the ipod, format the drive, start itunes, restore & update.
be warned:
Method 2 will erase out your ipod and require taht you reload all the music from your pc to the ipod.
I ended up doing (1) with a nano and (2) with a 3G

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