IPod won't turn off and other topics

Hello,
Just bought a beautiful new MacBook Pro, but need some help troubleshooting:
1. When I first plugged my iPod (slim, black, 30GB) into the USB, my music could not be found. I ejected it, waited, and plugged it in again. This time my computer won't recognize my iPod at all, and my iPod bears the sign 'do not disconnect' and cannot be turned off. I did disconnect it eventually when I saw there was a problem, but am stuck on how to reboot my iPod now and try again. Any suggestions?
2. If and when I do get this problem resolved, how can I transfer the music from my iPod to my empty iTunes library? Why isn't my music showing up, if it's still on the iPod?
3. Is there an easy way to manually transfer photos from my iPod to iPhoto without erasing or overriding anything either one already contains?
4. Unrelated to iPods: Entourage is having a **** of a time importing my emails from hotmail. It keeps crashing, is creating duplicate files, and is generally speaking, making a mess. Any word of advice on how to use Entourage in conjunction with a hotmail account? Also, if I send and receive mail from Entourage will I still be able to see the same emails from a remote location in hotmail, or does one replace the other?
Thanks so much for any advice! Your help is greatly appreciated!

For 1) You may need to reset it. Put the hold switch to the OFF/White position. Now toggle it ON/orange then back off again. Then press and hold both the MENU and center buttons on the iPod and hold them for a good 15 seconds or so. Your iPod should reboot starting with the Apple Logo screen.
If it doesn't work the first time, give it a second or third go. Sometimes it takes a few/several tries.
For 2) ...
Copying from iPod to Computer threads...
http://discussions.apple.com/thread.jspa?messageID=5044027&#5044027
http://discussions.apple.com/thread.jspa?threadID=893334&tstart=0
http://discussions.apple.com/thread.jspa?messageID=797432&#797432
Also these useful internet articles...
http://www.ilounge.com/index.php/articles/comments/copying-music-from-ipod-to-co mputer/
http://www.engadget.com/2004/11/02/how-to-get-music-off-your-ipod/
http://playlistmag.com/secrets/2006/12/twowaystreet20/index.php
http://playlistmag.com/help/2005/01/2waystreet/
Patrick

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