Ipod won't  turn on/sync with computer?

i was listening to my ipod a couple days ago, with full charge...when skipping to a song, my ipod locked up, so i reset it. When that happened, all I got was the "Sad Face." I let it go for a couple days, and then again still got the same error message. When I tried synching it with the computer, it just kept saying "Do Not Disconnect," and nothing happened. I tried everything short of a complete Restore because i CANNOT get ipod Updater to recognize my ipod. As of right now, I'm stuck on always getting the folder with the exlamation point, and when connected it says "Do Not Disconnect" and clicks away, trying to access the hard drive. What can I do to get it to work? It shows up under "Device Manager" but not in itunes nor in My Computer/Explorer, even when Disk Mode is on.
Thanks!

I had the same problem with my iPod, I tried everything except dropping it. I ended up taking it to my local Apple Store, talked to one of their geniuses, bought the Apple Care plan since the original warranty had expired and got a brand new replacement iPod! I would reccomend taking your iPod to your local Apple Store and have them look at it.

Similar Messages

  • IPod won't turn on, sync with PC or charge

    Hi guys,
    I've had my iPod 5th gen for around 2 years now and have not had any problems with it up until now. My iPod was working fine when I used it during the morning, I then switched it off and locked it for the afternoon, when switching it off there was around half charge left(not even in 'red' battery yet).
    When attempting to listen again during the evening the iPod would not turn on. The screen remains blank whatever I try, no sad face/battery icon etc. There is no sound coming out. I unlocked the lock button, tried pressing just the play/pause button, tried play/pause and centre button and tried menu and centre button for 30 seconds. There is no obvious damage to the exterior including buttons, screen and charging socket. I have tried switching it on with headphones plugged in and out.
    When arriving home I continued trying to solve the problem, discovering that the iPod will not respond to a charger, I have tried a docking station, a USB connector and a sync station. The screen remains blank and in the case of the docking station, the station does not recognise that an iPod has been connected. It is also not recognised by My Computer or iTunes when plugged in with the two different USB cables, tried in two different USB sockets.
    No matter what I do, the iPod remains lifeless. No sound, no light. Can anyone help me?
    Thank you in advance.

    Mine is doing the same plus if I do charge it the ipod gets really, really hot to the touch.

  • My ipod won't turn on and my computer doesn't recognize it, i have tried to reset it but it still won't do anything please help

    my ipod won't turn on and my computer doesn't recognize it, i have tried to reset it but it still won't do anything please help

    Try here.
    iPod Troubleshooting Assistant
    Make sure and select the correct iPod.

  • HT1435 hi there i have this problem with my ipod on the second picture which says "Pease Wait Very Low Battery" but it will not charge at all or turn on, sync with computer anybody any ideas.

    Hi there I have an ipod classic which will not charge and keeps saying "Please Wait Very Low Battery" can anbody help me its just sad to see it go.

    Normally it takes 2 to 4 hours to fully charge an iPod Battery, using a USB2.0 port or wall charger.
    Even if the battery is dead, you can have it replaced at Apple Store for about US$60 or at any 3rd Party Ipod Service Center for less.

  • HT1212 Ipod is disabled.  Never synced with computer.  I have a reference for service also error showed up

    My granddaughter disabled her ipod and i never synced it with my computer.
    Apple has gone thru the process with me, but each time when i tune is just about fnished it fails to download i tune.
    can anyone help or offer suggestions.

    Try disabling the computer's antivirus and firewall.
    - Next try the manual install method of:
    iDevice Troubleshooting 101 :: iPhone, iPad, iPod touch
    Place the iPod in recovery mode after the firmware download is complete and then restore using the instructions in the article. Sometimes recovery mode timeouts and returns to disabled before the firmware download is complete.
    - Then try on another computer
    To place in recovery mode:
    Recovery mode

  • Phone won't charge or sync with computer, not recognized at all

    My iphone has always been a bit picky about syncing. But now, it won't sync at all. I can charge via car or wall, but not computer.
    When I plug the phone into the computer, it does nothing. I've tried different cables, and every computer in the house. itunes does not show the phone, and teh phone does not show that it is plugged in. Is there anything I can try short of getting a new phone? This one is out of warranty.

    I have tried powering down the phone, and plugging in while holding home button. The screen comes up to connect to itunes, but itunes shows nothing, and phone shows not plugged in.

  • New iPod Touch won't sync with computer - have latest version of iTunes and Snow Leopard. Computer won't even acknowledge the iPod.

    New iPod Touch won't sync with computer - have latest version of iTunes and Snow Leopard (10.6.8). Computer won't even acknowledge the iPod. Have restarted both, changed ports, etc. What's do I need to do?

    Have you tried here:
    iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X
    Do not forget the Additional Information topic.

  • We have some 3rd generations iPod touches that are note syncing with the computer we have. The original computer that the ipods was synced to is gone. We downloaded the itunes to the new computer and logged on as the same account and it won't sync.

    We have some 3rd generations iPod touches that are note syncing with the computer we have. The original computer that the ipods was synced to is gone. We downloaded the itunes to the new computer and logged on as the same account and it won't sync the applications we have.

    An iPod can pn;y sync wiht one iTunes kibrary and the new computer is a new iTunes library:
    - Transfer iTunes purchases to the computer by:
    iTunes Store: Transferring purchases from your iPhone, iPad, or iPod to a computer
    - Transfer other music by using a third-party probgram like one of those dicussed here:
    Copy music from Ipod to new computer...: Apple Support Communities
    - Connect the iPod to the computer and make a backup by right clicking on the iPod under Devices in iTunes and select Back Up
    - Restore the iPod from that backup

  • I have tried everything that is recommended by apple to get my ipod shuffle 4th gen to sync with itunes or even show up on my computer does anyone have suggestions?

    i have tried everything that is recommended by apple to get my ipod shuffle 4th gen to sync with itunes or even show up on my computer does anyone have suggestions?

    Hey Xxx_Dank_xxX,
    Have you ever been able to sync your iPod shuffle to iTunes on your computer, or has something recently occurred?  Are you working with a Mac or a PC?   Without knowing what has been recommended to you, I'm going to start here with the basics troubleshooting for this issue.
    iPod shuffle (4th generation): Not seen in iTunes - Apple Support
    https://support.apple.com/en-is/HT203407
    iPhone, iPad, or iPod not recognized in iTunes for Windows - Apple Support
    https://support.apple.com/en-is/HT204095
    Regards,
    Judy

  • My iPhone Won't Sync with computer. It used to; but it doesn't now. I don't have iCloud. When I try to sync I get a message that reads: iTunes could not back up the iPhone "owner's name appears here iPhone" because the backup could not be saved on compute

    Why won't my iPhone sync with my computer? When I hook the phone up to iTunes I get a message that reads: iTunes could not back up the iPhone because the backup could not be saved on the computer. This never happened before.

    Hey Janice Lucoff,
    Thanks for the question. It sounds like you are experiencing issues backing up your iPhone 4s in iTunes, which is causing issues finishing the sync of your device. The following resource should help resolve your issue, as it refers to the exact error message you described:
    iOS: If you can't back up or restore from a backup in iTunes
    http://support.apple.com/kb/TS2529
    Thanks,
    Matt M.

  • Purchased songs on iPod. Sync with computer, purchased songs are gone from iPod and not on computer.

    I recently purchased several songs off of the iTunes app on my iPod touch 4Gen. When I plugged my ipod into my computer a few days later, something must've happened because now the songs don't appear on my iPod or computer, and when I look them up on iTunes it doesn't have the 'play' option it does for other songs I've purchased. I have the reciepts, and I'd really rather not buy my music all over again. Any help please?

    What you should have done was review something like the user tip Recover your iTunes library from your iPod or iOS device before syncing with a new computer. Depending on your region you may well be able to download your past iTunes purchases from the store, however you have lost the chance to recover other content. Links in the tip.
    tt2

  • I erase all content and settings in ipod. Now the iPod won't turn on. The Apple logo with black background is the only thing that appears.

    I erase all content and settings in ipod. Now the iPod won't turn on. The Apple logo with black background is the only thing that appears.

    put it into recovery mode
    See here
    http://www.apple.com/support/ipodtouch/assistant/restore/
    Then restore
    http://support.apple.com/kb/HT1414

  • My Ipod won't turn on. (7thg) PLEASE HELP ME!!

    7th generation, no known damage done too it.
    it worked fine, untill up to a couple of days ago.
    it won't turn on, and it won't reset. It still connects to the computer fine, but thats it. it still syncs, and i've tried resetting it through itunes. it didn't work. the second it's unplugged, the screen goes black and completely unresponsive. it won't play music. I don't live near any apple stores. can anyone help me?

    the second it's unplugged, the screen goes black and completely unresponsive.
    Possible battery damage or unusable.
    My suggestion is to check through here:
    iPod won't turn on
    If nothing works, then you may have no choice but to go to an Apple Store. If it comes down to that, make an appointment with the Genius Bar.
    Apple Retail Store - Genius Bar
    Hope this helps.

  • 1st Generation iPod Won't Turn On

    I have a original 1st generation iPod.  Yes, the one with the scroll wheel and 5gb (wow!) drive.  It doesn't turn on though.  Originally, I suspected a loose connection from the battery to the logic board, but testing with my multimeter shows me the connection is fine.  The iPod doesn't turn on at all.  I tried plugging it into my computer's firewire port and pressing the menu and play/pause button to no avail.
    I have a picture in this post of the iPod - all dead like a brick.  Do any of you have any suggestions?  I am at a brick wall right now and need to find some solution.  Or if any of you know where I can get the iPod repaired or get a cheap logic board replacement?  I can't spend too much though.
    Thanks.

    Hi Cece!
    See if the suggestions from these articles help with that issue you're having with your iPod failing to power on:
    iPod won't turn on
    iPod stops responding or won't wake from sleep
    iPod: No power or frozen
    -Kylene

  • IPod won't turn on, won't appear in windos or itunes. What's broken?

    Pacient: 30gb video ipod
    Age: 1 year
    Symthoms: kinda dead...out of the blue! This ipod never moved in the last 1 year. it stayed in one fixed place, connected to the charger 27/7 and one day, it just stopped!
    I tried as many of the R's as i could. I drained the battery (or i think i did), i charged it over night (if it charges)...nothing!
    Won't restart (even though i hear/feel the hard drive spinning), won't be detected by my computer, or by my other computer, or by my friend's mac...
    I changed the USB wire, ports, updated windows, iTunes...everything that cand be updated.
    Few times i got the message "restore using iTunes" but i can't restore cause i don't see it in iTunes...
    Where i live there's no Apple officil store, is out of the guaranty and i don't know what part to change if i decide to fix it myself.
    Can anyone help?
    Anyone with the same problem?
    Thank you

    Hi Brabus,
    Try following all of the suggestions in these Knowledge Base articles:
    iPod won't turn on
    iPod stops responding or won't wake from sleep
    iPod: No power or frozen
    Any help after trying that?
    -Kylene

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