IPod won't turn on. Unknown Errors
I try to restore my iPod touch but it says that I can't because of error 2009. It won't turn on, it just has the 'connect to itunes' sign on it. PLease help!
Error 2000-2009 (2001, 2002, 2005, 2006, 2009, and so on)
If you experience this issue on a Mac, disconnect third-party devices, hubs, spare cables, displays, reset the SMC, and then try to restore. If you are using a Windows computer, remove all USB devices and spare cables other than your keyboard, mouse, and the device, restart the computer, and try to restore. If that does not resolve the issue, try the USB issue-resolution steps and articles listed for Error 1604 above. (Now below) If the issue persists, it may be related to conflicting security software.
Error 1604
This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode,put it into Recovery Mode.
Restore and wait for the error.
When prompted, click OK.
Close and reopen iTunes while the device remains connected.
The device should now be recognized in Recovery Mode again.
Try to restore again.
If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
iTunes: Specific update-and-restore error messages and advanced troubleshooting
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Ipod cannot be synced. Unknown error (-48)
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<edit>
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Then after updating the iPod software (now 1.1.1) and reinstalling the iTunes a couple of times, the iTunes does not recognise my iPod at all. iPod says first it is syncing, then just connected, but nothing in iTunes.
Like a kid with who has a brand new toy, but is not able to play with it.
I tried calling the Apple support, but they just dodged the question and apparently had no idea. Anyone, how can I get some music into my brand new iPod? -
HT201210 After update I can not access my ipad 2? Restore won't work get unknown error 3004
After update I can not access my ipad 2? Restore won't work get unknown error 3004
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Update and restore alert messages on iPhone, iPad, and iPod touch
http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
Cheers, Tom -
IPod cannot be updated. Unknown error (-208)
I have all latest updates installed on both Mac and iPod.
Keep getting error message that says "iPod cannot be updated. Unknown error occurred (-208).
But, after I dismiss this dialogue box, the iPod updates with no problems.
How do I get rid of this? Is there a problem?
2.1 GHz PowerPC G5 Mac OS X (10.4.7) iTunes 7.0.1 (7); iTunes 30 GB video play capable, software version 1.2Hi there guys,
I had the same problem and have just fixed it for me. I used the process of elimination. If you go to your ipod summary and make slight changes to what you want to sync with your ipod and keep applying the changes until you get no error message. This will tell you where the error is. For me, when I chose not to sync photos with the ipod, I no longer got the error message.
I had a feeling from looking at other peoples problems that it may be to do with the files being corrupt or just slightly wrong(it's only a minor glitch) that you're wanting to sync. When I went to my folder I realised I had two versions of my 'Ipod Photo Cache' (not sure what the Windows equivalant is, i think it's basically where it stores the ipod versions of your photos on your hard drive) and the new version was in the wrong place. I then replaced the old with the new and voila. No more errors. (I now just have error -48 to contend with)
Hope that helps, God bless -
Ipod cannot be updated. Unknown error -1417
Hi Everyone,
When i try to update to 1.2 of my Video iPod (30GB), i always receive "ipod cannot be updated. Unknown error -1417"
I use Windows 2000 SP4 (with latest patches&updates) + iTunes 7.0. Is this a known bug with iTunes or something wrong with my iPod ?
Thanks,
Arunsome folks have been having some success getting past the 1417 by using eboncairn's technique. see:
eboncairn: iTunes7 & 5th gen iPod updating - is this possible solution? (winXP) -
Ipod cannot be updated, an unknown error has occurred. (-48)
I'm at the end of my tether right now. I updated iTunes to the newest version, then updated my iPod. Now I'm getting the error message "Ipod cannot be updated, an unknown error has occurred. (-48)". I've searched the site and other forums and I can't find anyone with that same message who can help me. I've tried installing an older version of iTunes but I can't use it because my iPod has been updated to work with the newest one. I've uninstalled and reinstalled iTunes, nothing helped.
So my questions are:
1) Any way I can uninstall the update I did for my iPod? That is, so it is compatible with older versions again.
2) What could be causing this message?
3) Is there an e-mail address for apple, who seem wholly uninterested in what happens with their product once the £235 has been paid for it?
Any help is appreciated.Interesting, that error code doesn't seem to appear on the iPod support pages. Since it's saying "The iPod cannot be updated" it sounds like it's indicating there's a problem with the iPod... although with "unknown error" it's hard to say for sure. My recommendation would be that you try restoring your iPod, and then giving it another go. If you're uncertain about the restore process, take a look at this article, it should answer your questions.
http://docs.info.apple.com/article.html?artnum=60983
Once you restore it, try updating it again in iTunes. If you have any more problems or questions, feel free to reply, and I'll see what I can do to help.
Best wishes!
CG -
Ipod cannot be synced an unknown error occurred (-40)
Had my nano for 6 months no issues with sync of music or photos, a few weeks ago every time I plug it to sync an error "ipod cannot be synced an unknown error occurred (-40)" click ok and it goes ahead with music sync but not photos.
help thanksremoved photo sync and no error message. checked for updates but ok.
4.14GB free space on ipod, tried syncing only 1 photo and error message returned? -
1st Generation iPod Won't Turn On
I have a original 1st generation iPod. Yes, the one with the scroll wheel and 5gb (wow!) drive. It doesn't turn on though. Originally, I suspected a loose connection from the battery to the logic board, but testing with my multimeter shows me the connection is fine. The iPod doesn't turn on at all. I tried plugging it into my computer's firewire port and pressing the menu and play/pause button to no avail.
I have a picture in this post of the iPod - all dead like a brick. Do any of you have any suggestions? I am at a brick wall right now and need to find some solution. Or if any of you know where I can get the iPod repaired or get a cheap logic board replacement? I can't spend too much though.
Thanks.Hi Cece!
See if the suggestions from these articles help with that issue you're having with your iPod failing to power on:
iPod won't turn on
iPod stops responding or won't wake from sleep
iPod: No power or frozen
-Kylene -
My iPod cannot sync because of unknown error -51
Before the new itune update I was able to sync my ipod successfully. Now with this update each time Im trying to sync my ipod touch, it stops and theres a simple pop up that states "Ipod cannot be synced. Unknown error occured (-51)" WHAT IS IT?? Please help.
I just this afternoon started getting error -50 when trying to sync my iphone to itunes (mac) even though it worked just 4 hours ago!
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A newer verion update for my iPod touch was taking place when I got knocked off line,Now,I have no connection to be able to use my iPod.Just a Black screen with the Apple insignia and an oblong circle that would have filled when the update was finished appears and the iPod won't turn on or off. What can I do to remedy the situation.?
Try putting the iPad into recovery mode and see if that fixes it : http://support.apple.com/kb/ht4097
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a message comes up when i plug in my iPod shuffle (version 1.0.2) and when i click to restore and update message comes up saying iPod could not be restored unknown error occurred (1430)
The linked article
http://support.apple.com/kb/TS1372
has some suggestions. Did you try doing those things? -
Attempting to copy to the disk 'IPOD NAME' failed. An unknown error occurre
Hi I keep getting an error when I sync my Ipod.
"Attempting to copy to the disk 'IPOD NAME' failed. An unknown error occurred (-69)."
I have a 20 GB click wheel Ipod. And nothing is working to fix it. Restoring, etc.I don't know if you've found a fix for your problem or what exactly could be causing it, but I'm wrestling with the same issue myself.
Some say it's happens when your files are corrupted.
If you read this post -- http://discussions.apple.com/click.jspa?searchID=-1&messageID=887569 -- and the subsequent replies there is a work-around to this using MusicMatch and other suggestions that may help.
Custom PC running Windows XP -
Just Downloaded & Installed Update 1.1.1 - Now iPod Won't Turn On???
I just downloaded & installed the iPod Update 1.1.1 and now my iPod won't turn on???
What gives?i have just had the same thing happen to my ipod i installed update 1.1.1 now i can't turn ipod on
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When i tried to sync my ipod it said "cannot sync. unknown error has occured(-39)
when i tried to sync my ipod it said "cannot sync. unknown error has occured(-39)" how do I fix it??
Are you syncing photos to the ipod? If so, the -39 in this context can sometimes indicate a damaged photo cache. Are you able to sync if you delete your existing photo cache? To find it, see the following document:
iTunes: Understanding the iPod Photo Cache folder -
IPod won't turn on, won't appear in windos or itunes. What's broken?
Pacient: 30gb video ipod
Age: 1 year
Symthoms: kinda dead...out of the blue! This ipod never moved in the last 1 year. it stayed in one fixed place, connected to the charger 27/7 and one day, it just stopped!
I tried as many of the R's as i could. I drained the battery (or i think i did), i charged it over night (if it charges)...nothing!
Won't restart (even though i hear/feel the hard drive spinning), won't be detected by my computer, or by my other computer, or by my friend's mac...
I changed the USB wire, ports, updated windows, iTunes...everything that cand be updated.
Few times i got the message "restore using iTunes" but i can't restore cause i don't see it in iTunes...
Where i live there's no Apple officil store, is out of the guaranty and i don't know what part to change if i decide to fix it myself.
Can anyone help?
Anyone with the same problem?
Thank youHi Brabus,
Try following all of the suggestions in these Knowledge Base articles:
iPod won't turn on
iPod stops responding or won't wake from sleep
iPod: No power or frozen
Any help after trying that?
-Kylene
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