IPod won't update software

I have downloaded the latest software for my shuffle and for some reason it won't update. The only I get is Restore. This is the same for the 1.1 version. My iPod no longer plays any music. It only flashes orange and green. Any suggestions would be very useful. I just want my shuffle to work.

If it is flashing green and orange, this is normally not a good sign. A call to Apple iPod Tech Support may be in order... sorry
1 (800) 275-22743.
MV
P.S. Did you try resetting it?

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Playsists selected for syncing no longer exist? ipod won't update

My new ipod won't update because it says that playlists I've selected for syncing no longer exist. For this reason I can't get any of my music onto my ipod and I don't understand what I am supposed to do to fix this
dell inspiron Windows XP

Hi guys, I've been having the same problem. Specifically, when I try to transfer songs from iTunes to my iPod I get the following error message: "Songs in the iPod "My iPod" cannot be updated because all the playlists selected for syncing no longer exist". I did some searching around at this site, and found that one possible problem is that my library is larger than my iPod's capacity, so I have to eliminate some songs. I did this, but I still get the same error message.

Mac won't update software or access iTunes shop. Message comes up with 'not connected to the net. Check connections' error. I still have internet access. Changed my Apple ID but no result. Repaired permissions and re-installed operating system.

Mac won't update software or access iTunes shop. Message comes up with 'not connected to the net. Check connections' error. I still have internet access. Changed my Apple ID but no result. Repaired permissions and re-installed operating system.

It sounds like you may have multiple problems, but none of them are likely to be caused by malware.
First, the internet-related issues may be related to adware or a network compromise. I tend to lean more towards the latter, based on your description of the problem. See:
http://www.adwaremedic.com/kb/baddns.php
http://www.adwaremedic.com/kb/hackedrouter.php
If investigation shows that this is not a network-specific issue, then it's probably adware. See my Adware Removal Guide for help finding and removing it. Note that you mention AdBlock as if it should have prevented this, but it's important to understand that ad blockers do not protect you against adware in any way. Neither would any kind of anti-virus software, which often doesn't detect adware.
As for the other issues, it sounds like you've got some serious corruption. I would be inclined to say it sounds like a failing drive, except it sounds like you just got it replaced. How did you get all your files back after the new drive was installed?
(Fair disclosure: I may receive compensation from links to my sites, TheSafeMac.com and AdwareMedic.com, in the form of buttons allowing for donations. Donations are not required to use my site or software.)

I deleted my "iPod Slection" playlist and now my iPod won't update.

I don't know exactly how it happened but the songs on my original "iPod Selection" playlist got messed up and so iTunes automatically created another "iPod Selection Playlist" and I didn't want the songs it put in that playlist on my iPod so I deleted it. But now my iPod won't update because it says "your iPod cannot be updated because all the playlists selected for updating no longer exist." If anyone could help me I would greatly appreciate it. Thanks!

Seems like you've got auto sync with your iPod and it is looking for a specifically named playlist.
Check your preferences.
Create a new playlist and sync that.
Regards,
Colin R.

My MacBook Pro that is running on 10.6.8 won't update software so that iTunes connects to my iphone 6. Problem is that when I go to update, it restarts the computer but never updates any of the software.

My MacBook Pro that is running on Mac OS X 10.6.8 won't update software that I need in order to download the newest iTunes software to connect to my iPhone 6. Problem is that when I go to update, it restarts the computer but never updates any of the software.

In addition to Stedman's spot-on reply --
When you buy an upgrade disk, all updates in that OS can be found on Software Update.
For instance, I bought Snow Leopard at 10.6.
All other updates have been free and downloadable. So I'm not a 10.6.7.
10.4 (Tiger) went to 10.4.11.
10.5 (Leopard) went to 1.5.8
10.6(Snow Leopard) is currently at 10.6.7.
Now, when Lion come out (the next major upgrade of OSX), I will have to pay to go to 10.7.
After that, updates are free til 10.8 comes out.

IPod Won't Update - Is iTunes 7 to blame?

I started having problems with my iPod's playback - skipping songs in a playlist and skipping to the next track before the end of the song - I then tried to add songs (and update calenders etc.) using iTunes 7 (having only just downloaded it) and then everything stopped working.
The iPod registered on the computer and in iTunes - the contents of the iPod appeared in ITunes too, but it refused to accept new songs - when I tried to add songs, iTunes said it was updating, but it froze on the second song and iTunes then crashed.
I have restored the iPod and reinstalled iTunes 7, but neither of them work - the iPod won't update and iTunes constantly crashes (particularly when playing and pausing songs). I tried downgrading to iTunes 6.0.5 - which works fine - but the iPod still would not update.
Are these problems due to iTunes 7 being rubbish or do I have a broken iPod?? Is there anything I can try??
I have also just realised my mistake in putting this question in the Fifth Generation iPod forum, as I don't have one. Apologies for that - I have an iPod with click wheel but I don't seem to be able to move the question!
Macbook Pro 2.0Ghz - 20Gb iPod with Click Wheel Mac OS X (10.4.7)

hi Jim!
Plug in my iPOD, and it says its updating, and I can see the new music on the iPOD from iTunes, but its NOT ON MY IPOD when I unplug and try and play.
sounds like a drive letter confusion on your PC. see:
http://docs.info.apple.com/article.html?artnum=93499
... although, of course, you don't actually
b care
about what we might say, or fixing it ...
love, b

My 2003 IPOD Won't Update with Purchased Music from ITunes

Hi!
My 2003 IPOD won't update with my Itunes purchased music when I sync.
I have reset, restored, updated with the latest versions of IPOD updater as well as Itunes.
Still no purchased music on my IPOD.
Can anyone help me?
2003 IPOD

Specific songs from the iTunes Music Store don't play
Try deauthorizing and reauthorizing your computer. Repeat the deauthorization and reauthorization process for any other iTunes Music Store accounts for which your computer is authorized.
1.Double-click one of your affected iTunes Music Store songs.
2.Enter your account name and password in the resulting dialog.
3.Click OK.
After you've deauthorized and reauthorized your computer, open iTunes, select your iPod, and choose Update iPod from the File menu. If that doesn't resolve the issue, try restoring your iPod.
After you've restored your iPod, open iTunes, select your iPod, and choose Update iPod from the File menu. If that doesn't resolve the issue, try recreating your iTunes library.
After you've recreated your iTunes library, open iTunes, select your iPod, and choose Update iPod from the File menu.

HT4623 Hi. I'm trying to update my iPod but the update software option is not available. What should I do?

Hi. I'm trying to update my iPod but the update software option is not available.
Does anyone know what I should do?

Liamatron wrote:
Hi. I'm trying to update my iPod but the update software option is not available.
That is only a feature of iOS 5 or later...
If you have iOS 4... See Here...
http://support.apple.com/kb/HT4972
OR...
Connect to iTunes on the computer you usually Sync with and “ Check for Updates “...
If an Update Appears Install it...
if not... you are up to date for your particular Device...
See the Using iTunes Section Here...
How to update your iPhone, iPad, or iPod touch

Software on ipod won't update

I've been trying to update all the songs onto my ipod but it won't update all videos so I tried to update the software on the ipod but an unknown error (1417) occured, can anyone tell me any ways to fix it. Hook 'em Horns

Try this: Hi There, i had the same issues and followed these instructions. They worked for me so, im hoping they will work for you.
1)Plug in your iPod and wait for iTunes to tell you an update for it is available
2)Click the Install button on that dialog and keep an eye on your iPod
3)When your iPod screen switches from the flashing "Do Not Disconnect" message to the Main Menu screen, unplug the iPod, wait a couple SECONDS, plug the iPod back in
4)You should notice some slow-down in the progress meter and a new dialog box should come up and tell you your iPod is being updated and to not disconnect it until the update finishes
5)That's it. Wait for the update to finish and iTunes will re-recognize it and show its new up-to-date status.

Update - Help - Brand New ipod - won't update with software

IPod will not update with cd-rom it came with - this is the first - initial - brand new install of ipod
win xp with sp2 installed
used cd-rom that came with ipod - followed instructions to the tee - stated it can not update ipod - itunes does not see ipod - went to web site and downloaded 47mb file from june 05
still will not update - states ipod not supported by this software - the ipod is BRAND NEW - 30gb color photo ipod??
please help me

Hi I had the same problem with my last ipod. i tried all of the steps on the apple support site but none of them worked. I decided to send my ipod in for a repair. Anyway when a week later my ipod came back it was fixed but when i loaded up the computer the disk locked again. I followed through the instructions which said to download the newest software. So i downloaded the new software again and this still didnt work. The last thing i tried to do was to use an old version of an updater so i used (ipod updater 2004-11-15) this ran through the restore process and after completing this, the menu on the ipod loaded up. I then connected to itunes and it allowed it to communicate and transfer the songs
It worked for me i hope it works for you.
Best of luck
Daz Semple

HT5567 iPod won't update - iOS 6.0.1

The latest software on my iPod Touch 5th Gen won't update.
I get a message saying it cant verify because I'm 'no longer connected to the Internet' however I am, the signal is full.
What's the reason for this and is there a way around it? Any help?

May be a problem with your internet service provider. Who is your ISP and is it a high speed connection?
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
 Cheers, Tom

IPOD won't update from iTunes

Jeez, I thought that iTunes/iPOD would be pretty simple; move music from here to there. I have been using for over a year with no problem, but within the latest couple of upgrades to iTunes, my iPOD will no longer update correctly. I have spent over 6 hours trying to figure this crap out, and it still won't work. YEAH, I have the latest Updater/iPOD software installed, and the latest iTunes. Plug in my iPOD, and it says its updating, and I can see the new music on the iPOD from iTunes, but its NOT ON MY IPOD when I unplug and try and play. The other day I formatted the dang thing, and spent five hours moving music; next day added two additional songs to the library, and they will not move to the iPOD. Have tried moving manually, but they still will not play on the iPOD.
What kind of crap are you giving us??? If iTunes/iPOD won't do what its supposed to do (move music from here to there), then I don't want to mess around with it. If you can't move my music properly, why would I put my Contacts/Calendars on this device?
Support: Forget about it! Post a message in a Discussion Group and hope for the best. Forget about actually calling someone and asking for help, even though you paid top dollar for your 30gb iPOD. I'm starting to look for some fool to buy it and let them deal with it. Oh Yeah, by the way, the screen is scratched even though I bought a PROTECTIVE case for it.
Several people in our office were interested in purchasing an iPOD, iShuffle and I have convinced them to look elsewhere.
Two people in our office recently purchased iShuffles that did not work...

hi Jim!
Plug in my iPOD, and it says its updating, and I can see the new music on the iPOD from iTunes, but its NOT ON MY IPOD when I unplug and try and play.
sounds like a drive letter confusion on your PC. see:
http://docs.info.apple.com/article.html?artnum=93499
... although, of course, you don't actually
b care
about what we might say, or fixing it ...
love, b

Problem Ejecting iPod Photo since updating software

Can anyone help with my problem ?
Just updated iTunes to 5.0.0.35. All seemed ok until I needed to update software on iPod (colour screen, 60gb) to 1.2 so I can use the camera connector I bought when I go on holiday.
Now I'm having serious problems. I've had the pod for a few months and it's been great until now.
I've been adding album art to iTunes albums. Now the pod with it's new software connects to itunes much slower and I seem to have lost songs from the pod. "Do Not Disconnect" message is continuously on pods screen. It won't disconnect from tunes and when I try to disconnect from PC using the safely remove hardware tactic, I get a box saying "The Device 'Apple iPod USB Device' cannot be stopped right now. Try stopping the device again later."
I've tried everything, from safely removing it to right clicking to eject. The iPod is still stuck on the DO NOT DISCONNECT screen. The only way was to disconnect it then restart the pod using menu/select buttons together. But when I connect it again to the PC, the same thing has happened. Again, I've tried all sorts, from rebooting the PC to changing some options in iTunes.
This all seems to be since I updated the software this morning (Sept 30). I've also tried resoring the iPod and starting all over again, but a soon as you connect it to the PC, it seems to freeze up with that same message on the screen. iPod Updater software said it "Couldn't Mount iPod connected".
Please put me out of my misery. Boo Hoo............

Cheers for that Mrsuknow,
Unfortunately I don't have an 'automatically disconnect' check box under my ipod tab, or anywhere else in preferences for that matter.
And the pod never finishes updating. It tries for a few minutes, then a message appears saying, Ipod couldn't be updated, file(s) not found. A load of exclamation marks appear next to certain songs in the iPod library. When I try to play any of them on the pod, they show as being there but won't play. They're still there on iTunes.
And I've tried restoring factory settings again on the pod, but updater says it can't mount the iPod again.
Boo.....

My ipod won't update

When i open itunes and connect the ipod it recognizes it as usual and begins flashing the do not disconnect image on the ipod however it doesn't go away unless you manually eject the iPod and then the iPod does not update and add new songs. If you right click on the iPod in itunes and click update the entire screen flashes once and then the information bar at the top never changes to updating ipod, i've installed the latest itunes and updater and updated the software on the ipod itself, it did that sucessfully but nothing else. thanks

Go to "Edit Preferences -> iPod" to be sure that you are on one of the "Automatic" settings, which should automatically eject your iPod.
iTunes won't automatically eject your iPod, though, if "Disk Use" is enabled. Right-click your iPod, and see if disk use is enabled. If it is, then try unchecking Disk Use, and see if that works.
-Kylene
If any post helps or solves your issue, please mark it that way accordingly. Thank you for helping the boards!

IPod won't update

I recently tried to update my iPod and I get a message saying that some of the playlists needed for updating no longer exist and it won't update. It also cleared my entire library on my iPod as well.
I'm not sure how to fix this because the only playlist i have is the recently added one.

You need to check your music settings in itunes when the ipod is connected to the computer.
Connect the ipod to the computer
click on music at the top of the summary page when itunes recognizes the ipod.
see if the ipod is set to update only to a particular playlist and if that playlist still exist in itunes.

IPod won't update software

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