Ipod won't work at all. Help Please!

My 30 GB ipod is completely dead. it won't turn on, the computer won't recongnize it, and it won't work on a docking station. I've tried to reset it and it won't do anything. does anyone know what to do? any advice would be appreciated

Keep trying to reset it (see instructions below) making sure you are using the hold button as part of the reset routine. Also try resetting it while cabled to the computer for power...
Slide the hold switch from OFF to ON back to OFF then immediately hold down BOTH the center and Menu buttons for a good 15-30 seconds or until it restarts with the Apple logo.
Resetting isn't always effective once and you may need to retry it several times to get it to work.
Patrick

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