Ipod wont charge, appear in itunes, or turn on

my husband has just gotten an ipod 5.5 gen. We hooked it up to the computer and synced it. It looked like it was doing fine so we left the house. When we got back it was not apparent in the itunes screen and it wont turn on. It had very low battery life when we plugged it into the computer. I didn't know what happened so I unplugged it, restarted the computer and plugged it back in. There was no difference. I have a nano 3rd gen, I plugged it in to our computer using the same cord and it said connected and appeared in itunes. I tried to restart the 5.5 gen as stated in the manual -switching the on/hold button once then pressing and holding the menu and selected buttons for 6 to 8 sec, but there is no response. I dont know what to do now. please help

It's probably broken from the latest update. If its new then you might be one of the lucky ones. Take it back to the store or call Apple about it.

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