IPod wont respond to reset or to plugging in

My iPod suddenly stopped responding. It´s turned off and will not respond to being plugged into the wall or into my computer. It won´t restart. If it was the battery wouldn´t it still turn on when plugged into the wall? I don´t want to loose all my music by sending it into get a new battery. Apple told me to transfer all my music to my computer first but my computer wont recognize it. Any suggestions?
Thanks so much!

it just needed to drain its battery

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    Apple Retail Store - Genius Bar

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