Ipod wont start but syncs normally

I have a problem that seemed to arrive about the same time as Apple updated iTunes to 5.0. My iPod Photo 60gb wont start up to play music anymore. It shows a picture signaling some error and the URL to Apples support site (apple.com/support/ipod) for a few seconds, then shuts of. Apples site gives no clues as to what's the matter though.
The strange thing is that the iPod seems to be working ok when connected to the Mac. It syncs normally and seems to be working as a harddisk.
I have tried a hard reset holding down those two buttons but this does not resolve the problem. I have also tried to download the latest software for the iPod from Apples website, but this won't install.
Does anyone know what to do?

Well... my iPod is not starting at all. even after the steps this tutorial told me to do. i was trying to pick a song on my iPod and then all of a sudden it froze for about 3 minutes and then shut off. and i havent been able to turn it on since. the battery was charged and not low. i tried toggling the hold button and hitting reset even while it was charging with the battery and still nothing. all i hear is the iPod going "vroooom beep" over and over. like its trying to start but cant. its been doing that for almost 12hrs and i dont know what else to do. please help.

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