IPod wont turn on........or connect to iTunes

i cant get the iPod to turn on, it wont do anything.
i also cant get it to connect to my iTunes. i know that the iTunes works perfectly fine because i had the same exact iPod model connected to it yesterday (a different iPod though).
any help please....

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

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Ipod wont turn on or connect with itunes

Iv just brought an ipod touch 1stgen off my mate and i tried to plug it in to my compter, however she has a passcode on it and it will not connect to itunes with out putting in the passcode, but it wont turn on either it says i need to connect it to itunes first!

Try placing the iPod in recovry mode and then restore the iPod via iTunes in your computer.For recovery mode see:
iPhone and iPod touch: Unable to update or restore

My ipod touch 32g turned off on its own and now wont turn on or connect to itunes

my ipod touch 32g turned off on its own and now wont turn on or connect to itunes

Start here.
iPod touch: Hardware troubleshooting

IPod wont turn on or update after iTunes 7, please help

It's a 2004, 20gb iPod with click-wheel. A friend gave it to me, if I can try to repair it. Apparently it died after installing iTunes 7. The iPod wont turn on or respond to anything. The only time it does is when its connected to a computer. At first iTunes reported that the iPod is corrupted and needs to be restarted. And when it turns on, theres an icon with an exclamation mark and an URL pointing me to Apple's support. At first i tried with various older firmware files and I got the messega that there was an error formatting the ipod. iTunes 7 gave a 1418 or 1429 error at the end of the updating process.
I tried with resetting it, putting it in the disk mode and then erasing and/or partitioning it with Disk utility and it was always the same. I tried unplugging all the other devices when updating, just like recommended. Again nothing worked.
Here comes the peculiar part:
Then I did a complete erase, writting zeros over the whole disk in Disk utility. It took ages and then finally stopped with an error just before finishing. After that I can update my iPod just fine with iTunes 7, I can even name it again and start adding songs(it takes forever for just one song). Even older updaters say its fine. But after unplugging it from the computer its still dead and it still displays the error icon. All that got me so confused.
I find it hard to believe that a hardware error suddenly appeared just after installing iTunes 7 and I am really hoping for any help I could get because I dont want to give up on it just yet. Thanks.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Ipod wont turn on or connect to computer after reset while restoreing

so i was restoreing my ipod and i realized there was some pics i wanted so i disconnected the ipod and then reset doing the thing where u hold select and menu and now it wont turn on or connect to the computer please help me out

bump

My Ipod Touch is dead, wont turn on or connect to itunes HELP!

Iv had my Ipod touch 4h gen for quite along time one day i left it at a friends but it had run out of battery so i put it on charge and left it for a while i came back to it later and still nothing all it comes up with is the battery sign with the little lightening bolt it wont connect to itunes it is completely dead. Iv re-started it put it into recovery mode but when i put it into recovery mode it worked i restored it but it just lights up then goes back to the battery sign with the lightning bolt then says theres an error iv updated my itunes thinking that might of been the problem but it wasnt please could anyone help

Try here:
Also, you said ther " says theres an error". What was the specific error? The following list the copmmon errors and their resolution.
http://support.apple.com/kb/TS3694

Wont turn on or connect to itunes

I have had my iPod touch a while now. I was listening to music a while ago, went down for dinner and now it wont turn on. I have tried charging it up for an hour and still nothing will happen, it wont even connect to iTunes either. I don't know what to do /: please help.... :'(

Try a hard reset of the device with it still plugged in and charging. To do this, press and hold both the Sleep/Wake and Home buttons together long enough for the Apple logo to appear.
This may take one or two tries.
B-rock

IPOD WONT TURN ON OR CONNECT 2 USB

Hello, my ipod wont connect/charge off of my usb cable OR turn on..the ipod was charged fully 6 hours ago and i havent used it sence..if anyone can help please do!!
thanks
Shane

Ok.. i can see that apple wont do anything to help this problem out..this will most likely be the last apple product I buy. There service is slim to NONE!!

Ios 8 on my ipod wont work it says connect to itunes wont let me use my ipod

i download the ios8 but when it got done downloading it restarted and it shows connect to itunes and i dont know what to do. plus idont know how to connect to itunes

You should be able to turn it off via one of the accessibility functions :
- Settings > General > Accessibility > AssistiveTouch (should be towards the bottom of that screen) > AssistiveTouch 'on'
- that should give you a dark square with a white circle in the middle of it (it will fade to grey if it's not used ; and you can drag it around the screen)
- tap that circle and it should enlarge and give you 4 options
- tap 'Device' on that to open a further series of options
- press and hold the 'lock screen' icon (the padlock), and after a few seconds you should get the 'slide to power off' option show
Plugging the phone into power, either via its main charger or a computer's USB, should get it to power back on - it does with mine. Turn off AssistiveTouch

My ipod wont turn on or connect.

i have an older ipod with the click wheel and black and white display. when i connect my ipod to my computer it will flash between the apple icon and the do not disconnect icon the the exclamation point folder icon . it will keep doing this continuously. plus it will make weird noises when this happen. itunes cant even detect it either.
dell xps 710 Windows XP

Hello,
If a sad iPod icon or an exclamation point and folder icon appears on your iPod’s screen, or with sounds of clicking or HD whirring, it is usually the sign of a hard drive problem and you have the power to do something about it now. Your silver bullet of resolving your iPod issue – is to restore your iPod to factory settings.
http://docs.info.apple.com/article.html?artnum=60983
If you're having trouble, try these steps at different levels one at a time until the issue is resolved. These steps will often whip your iPod back into shape.
Make sure you do all the following “TRYs”
A. Try to wait 30 minutes while iPod is charging.
B. Try another FireWire or USB through Dock Connector cable.
C. Try another FireWire or USB port on your computer .
D. Try to disconnect all devices from your computer's FireWire and USB ports.
E. Try to download and install the latest version of iPod software and iTunes
http://www.apple.com/itunes/download/
For old and other versions of iPod updater for window you can get here
http://www.ipodwizard.net/showthread.php?t=7369
F. Try these five steps (known as the five Rs) and it would conquer most iPod issues.
http://www.apple.com/support/ipod/five_rs/
G. Try to put the iPod into Disk Mode if it fails to appear on the desktop
http://docs.info.apple.com/article.html?artnum=93651
If none of these steps address the issue, you may need to go to Intermediate level listed below in logical order. Check from the top of the lists to see if that is what keeping iPod from appearing on your computer in order for doing the Restore.
Intermediate Level
A. Try to connect your iPod with another computer with the iPod updater pre-installed.
B. Still can’t see your iPod, put it in Disk Mode and connect with a computer, instead of doing a Restore on iPod Updater. Go and format the iPod instead.
For Mac computer
1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
5. Eject your iPod and do a Reset
6. Open the iTunes 7 and click “Restore”
For Window computer
Go to folder “My Computer”
Hope you can see your iPod there and right click on the iPod
Choose “Format”. Ensure the settings are at “Default” and that “Quick Format” is not checked
Now select “Format”
Eject your iPod and do a Reset
Open the iTunes 7 and click “Restore”
In case you do not manage to do a “Format” on a window computer, try to use some 3rd party disk utility software, e.g.“HP USB Disk Storage Format Tool”.
http://discussions.apple.com/thread.jspa?threadID=501330&tstart=0
C. Windows users having trouble with their iPods should locate a Mac user. In many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
Tips
a. It does not matter whether the format is completed or not, the key is to erase (or partly) the corrupted firmware files on the Hard Drive of the iPod. After that, when the iPod re-connected with a computer, it will be recognized as an fresh external hard drive, it will show up on the iTunes 7.
b. It is not a difficult issue for a Mac user to find a window base computer, for a PC user, if they can’t find any Mac user, they can go to a nearest Apple Shop for a favor.
c. You may need to switch around the PC and Mac, try to do several attempts between “Format” and “Restore”
http://discussions.apple.com/thread.jspa?messageID=2364921&#2364921
Advance Level
A. Diagnostic mode solution
If you have tried trouble shooting your iPod to no avail after all the steps above, chances are your iPod has a hardware problem. The iPod's built-in Diagnostic Mode is a quick and easy way to determine if you have a "bad" iPod.
You need to restart your iPod before putting it into Diagnostic Mode. Check that your hold switch is off by sliding the switch away from the headphone jack. Toggle it on and off to be safe.
Press and hold the following combination of buttons simultaneously for approximately 10 seconds to reset the iPod.
iPod 1G to 3G: "Menu" and "Play/Pause"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Menu" and "Select"
The Apple logo will appear and you should feel the hard drive spinning up. Press and hold the following sequence of buttons:
iPod 1G to 3G: "REW", "FFW" and "Select"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Back" and "Select"
You will hear an audible chirp sound (3G models and higher) and the Apple logo should appear backwards. You are now in Diagnostic Mode. Navigate the list of tests using "REW" and "FFW". The scroll wheel will not function while in diagnostic mode. For further details on Diagnostic mode can be found at http://www.methodshop.com/mp3/ipodsupport/diagnosticmode/
Try to do the 5in1, HDD R/W and HDD scan tests. Some successful cases have been reported after the running the few tests under the Diagnostic mode. In case it does not work in your case, and the scan tests reports show some errors then it proves your iPod has a hardware problem and it needs a repairing service.
B. Format your iPod with a start disk
I have not tried this solution myself, I heard that there were few successful cases that the users managed to get their iPod (you must put your iPod in disk mode before connecting with a computer) mounted by the computer, which was booted by a system startup disk. For Mac, you can use the Disk Utility (on the Tiger OS system disk), for PC user, you can use the window OS system disk. Try to find a way to reformat your iPod, again it does not matter which format (FAT32, NTFS or HFS+) you choose, the key is to erase the corrupted system files on the iPod. Then eject your iPod and do a Reset to switch out from Disk Mode. Reboot your computer at the normal way, connect your iPod back with it, open the iPod updater, and hopefully your iPod will appear there for the Restore.
If none of these steps address the issue, your iPod may need to be repaired.
Consider setting up a mail-in repair for your iPod http://depot.info.apple.com/ipod/
Or visit your local Apple Retail Store http://www.apple.com/retail/
In case your iPod is no longer covered by the warranty and you want to find a second repairing company, you can try iPodResQ at your own risk
http://www.ipodresq.com/index.php
Just in case that you are at the following situation
Your iPod warranty is expired
You don’t want to pay any service charges
You are prepared to buy a new one
You can’t accept the re-sell value of your broken iPod
Rather than leave your iPod as paper-weight or throw it away.
You can try the following, but again, only do it as your last resort and at your own risk.
Warning !!!! – It may or may not manage to solve your problem, and with a risk that you may further damage your iPod, which end up as an expensive paper weight or you need to pay more higher repairing cost. Therefore, please re-consider again whether you want to try the next level
Last Resort Level
1. . Disconnecting the Hard Drive and battery inside the iPod – Warning !! Your iPod warranty will be waived once you open the iPod.
In Hong Kong there are some electronic shops offering an iPod service for Sad iPod, the first thing they do is to open up the iPod’s case and disconnecting the battery and the Hard Drive from the main board of the iPod. Wait for 5-10 minutes and reconnecting them back. The reason behind which I can think of is to do a fully reset of a processor of the iPod. In case you want do it itself and you believe that you are good on fixing the electronics devices and have experience to deal with small bits of electronic parts, then you can read the following of how to open the iPod case for battery and HDD replacement (with Quicktimes)
http://eshop.macsales.com/tech_center/index.cfm?page=Video/directory.html
2.Press the reset button on the Hard Drive inside the iPod – Suggestion from Kill8joy
http://discussions.apple.com/thread.jspa?messageID=2438774#2438774
Have I tried these myself? No, I am afraid to do it myself as I am squeamish about tinkering inside electronic devices, I have few experiences that either I broke the parts (which are normally tiny or fragile) or failed to put the parts back to the main case. Therefore, I agree with suggestion to have it fixed by a Pro.
2. Do a search on Google and some topics on this discussion forum about “Sad iPod”
Exclamation point and folder and nothing else
http://discussions.apple.com/thread.jspa?messageID=3597173#3597173
Exclamation point and folder and nothing else
http://discussions.apple.com/thread.jspa?messageID=2831962#2831962
What should I do with my iPod? Send it or keep it?
http://discussions.apple.com/thread.jspa?threadID=469080&tstart=0
Strange error on iPod (probably death)
http://discussions.apple.com/thread.jspa?threadID=435160&start=0&tstart=0
Sad Face on iPod for no apparent reason
http://discussions.apple.com/thread.jspa?threadID=336342&start=0&tstart=0
Meeting the Sad iPod icon
http://askpang.typepad.com/relevanthistory/2004/11/meeting_thesad.html#comment-10519524
Sad faced iPod, but my computer won’t recognize it?
http://discussions.apple.com/thread.jspa?messageID=2236095#2236095
iPod Photo: unhappy icon + warranty question
http://discussions.apple.com/thread.jspa?messageID=2233746#2233746
4th Gen iPod Users - are we all having the same problem?
http://discussions.apple.com/message.jspa?messageID=2235623#2235623
Low Battery, and clicking sounds
http://discussions.apple.com/thread.jspa?messageID=2237714#2237714
Sad faced iPod, but my computer won’t recognize it
http://discussions.apple.com/thread.jspa?messageID=2242018#2242018
Sad iPod solution
http://discussions.apple.com/thread.jspa?threadID=412033&tstart=0
Re: try to restore ipod and it says "can't mount ipod"
http://discussions.apple.com/thread.jspa?threadID=443659&tstart=30
iPod making clicking noise and is frozen
http://discussions.apple.com/thread.jspa?messageID=2420150#2420150
Cant put it into disk mode
http://discussions.apple.com/thread.jspa?messageID=3786084#3786084
I think my iPod just died its final death
http://discussions.apple.com/thread.jspa?messageID=3813051
Apple logo & monochrome battery stay
http://discussions.apple.com/thread.jspa?messageID=3827167#3827167
I am not suggesting that you should follow as well, but just read them as your reference. You are the person to make the call.
Finally, I read a fair comments from dwb, regarding of slapping the back of the iPod multiple times
Quote “This has been discussed numerous times as a 'fix'. It does work, at least for a while. In fact I remember using the same basic trick to revive Seagate and Quantam drives back in the mid to late 1980's. Why these tiny hard drives go bad I don't know - could be the actuator gets stuck in place or misaligned. Could be the platter gets stuck or the motor gets stuck. 'Stiction' was a problem for drives back in the 80's. Unfortunately the fix can cause damage to the platter so we temporarily fix one problem by creating another. But I know of two instances where a little slap onto the table revived the iPods and they are still worked a year or more later.”UnQuote

Ipod Touch (1st generation) wont turn on or connect to itunes!

Hi, I have had my Ipod Touch 1st Generation for years now and i am trying to turn it on and sync it but nothing works! The apple sign just pops up then it turns itself off again. HELP!!

Try here:
iOS: Not responding or does not turn on

I restored my ipod but it was taking 2 long so i hit the sleep button and the home button at the same time now it wont turn on or connect to itunes

plz hlp

- See if resetting the iPod will make it visible in iTunes so yu can restore the iPod.
Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- Next see if placing the iPod in recovery mode will allow iTunes to see the iPod so you can restore the iPod. For recovery mode see:
iPhone and iPod touch: Unable to update or restore
- Last, see if DFU mode will allow a restore.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

My iphone has no charge and wont turn on or connect to itunes or charge

tried everything resetting it, charging it, EVERYTHING, i need this phone soughted out by thursday, help me please.

Unfortunately, until there's enough juice for iTunes to reach the storage, there's no other way to back it up.
However, given that it is off already, I don't see how a simple battery replacement could erase it. This is what they're gonna do: http://www.ifixit.com/Guide/Installing+iPhone+4S+Battery/7111/1

Iphone 4 stuck on apple logo, wont turn off or connect too itunes...

Please help!!

Hello Miak28,
Please read here > http://support.apple.com/kb/HT1808
This is probably too late for the OP but it may help you

My iphone 3gs turned off and wont turn on or connect to itunes. its fully charged, and told me to reactivate it, but it wont connect. what do i do?

what do i do?

I have the same problem. My iPhone 3GS was working just fine until I upgraded the OS to 5.0.1 a couple of days ago. When it complained about SIM card, I got that replaced and still the problem persisted. I tried to activate the Phone using my Wi-Fi and that also did not work. The phone has become unusable now.
When I contacted the CSR, he says that my phone already would have broken and that is why the upgrade did not go through which is not a fact after seeing these postings.
Apple, instead of finding a solution to this, recommend buying another equipment. Is there a way to revert back to older OS?

Ipod wont turn on or work

My Ipod touch wont turn on or connect to itunes, it was working but all my music had disappeared i connected it to itunes then it froze on the apple screen. I tried to restore it but then it said the ipod wasnt connected. I tried to reset it by holding down the home button and the sleep button, but now it wont respond at all. Nothing seems to work

Try the steps on this page: http://support.apple.com/kb/HT1808
If this doesn't work and your still under warranty I would suggest sending it in
for replacement.
You said all your music disappeared before connecting to your computer so I don't think the problem is there. The fact that it doesn't turn on at all may just be a symptom of a depleted battery or your iPod simply died.
Good luck!

IPod wont turn on........or connect to iTunes

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