Ipod wont turn on

Whenever i go to turn my ipod on all i get is the black screen with the apple logo and after a minute or two it just turns off. i have tried resetting it and everything. nothing works

First try some simple troubleshooting. Try resetting the iPod by holding both the home and sleep/wake buttons, ignoring the red power slider. Keep both buttons held until it reboots and the Apple logo screen appears. This will not erase any data, settings, or info.
Make sure your iPod is charged enough. If you cannot charge it, try using different cables and plug adapters, if available. Also try using various outlets and cable/adapter combinations.
Try restoring through iTunes (assuming that your computer recognizes your iPod). This will erase all of your data and settings, but everything will be synced back at the end of the restore if you have backed up your iPod. Make sure your library is on your computer and you have backed up your iPod, which occurs at the beginning of every sync. For the first restore attempt, when iTunes prompts you to either restore from a backup or set up as new, then choose to "Restore from the backup of..." If the problem is not fixed then restore again, this time choosing to set up as a new iPod. If your computer doesn't recognize your iPod, then try recovery mode. To do this, turn it off, press and hold the home button, and plug it in to your computer via the USB cable. Hopefully, the screen showing a USB cable with an arrow pointing to an iTunes icon will appear and you can do a restore from there, as iTunes should recognize the iPod in recovery mode.
If you are unable to get the problem fixed, make an appointment at an Apple Store to get it replaced. If it is under warranty, then it will likely be replaced at no charge.

Similar Messages

  • How can i get my contacts from textfree app if ipod wont turn on

    Can i get my contacts from textfree app on my pc if ipod wont turn on?

    If iTunes does not see the iPod then:
    - See if you can extrac themn from an existing backup
    iPhone Backup Extractor for Windows and Mac
    - Restore an iPod 2G or later, iPhone 3G or later or an iPod from existing biPod backup. The apps have to be in the iTunes library in order to have a place for the app data to go.

  • What do i do if my ipod wont turn on, charge, or connect to itunes

    what do i do if my ipod wont turn on, charge, or connect to itunes

    Try:                                               
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable                     
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • IPod wont turn on or update after iTunes 7, please help

    It's a 2004, 20gb iPod with click-wheel. A friend gave it to me, if I can try to repair it. Apparently it died after installing iTunes 7. The iPod wont turn on or respond to anything. The only time it does is when its connected to a computer. At first iTunes reported that the iPod is corrupted and needs to be restarted. And when it turns on, theres an icon with an exclamation mark and an URL pointing me to Apple's support. At first i tried with various older firmware files and I got the messega that there was an error formatting the ipod. iTunes 7 gave a 1418 or 1429 error at the end of the updating process.
    I tried with resetting it, putting it in the disk mode and then erasing and/or partitioning it with Disk utility and it was always the same. I tried unplugging all the other devices when updating, just like recommended. Again nothing worked.
    Here comes the peculiar part:
    Then I did a complete erase, writting zeros over the whole disk in Disk utility. It took ages and then finally stopped with an error just before finishing. After that I can update my iPod just fine with iTunes 7, I can even name it again and start adding songs(it takes forever for just one song). Even older updaters say its fine. But after unplugging it from the computer its still dead and it still displays the error icon. All that got me so confused.
    I find it hard to believe that a hardware error suddenly appeared just after installing iTunes 7 and I am really hoping for any help I could get because I dont want to give up on it just yet. Thanks.

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar

  • IPod wont turn on or give any light signal

    I started using my iPod yesterday and it was working fine... Now my ipod wont turn on, it doesnt give any light signal even if its connected to the PC , and unlocked... But its not my PC's problem, cause my friend's ipod works very nice in my PC... So... What's wrong? :S
    Don't tell me the iPod is not ok... :(:(:(
    iPod 30GB   Windows XP  

    Try the steps on this page: http://support.apple.com/kb/HT1808
    If this doesn't work and your still under warranty I would suggest sending it in
    for replacement.
    You said all your music disappeared before connecting to your computer so I don't think the problem is there. The fact that it doesn't turn on at all may just be a symptom of a depleted battery or your iPod simply died.
    Good luck!

  • My ipod wont turn on unless on charge! :(

    my ipod wont turn on anymore.
    i droppped it at the gym and now the only time it works is when it is on charge. i can't even connect it to iturns on my PC:(
    when its connected to the charger i can play a song but as soon as i unplug it it goes off again
    please help
    p.s its a 60g ipod video (if that helps)
    what do i do????????????

    Hold the middle button and the top button for 10 seconds, worked for me Hope I helped

  • My ipod wont turn on also wont charge. Could this possibly be my motherboard? If so, could i get it fixed at what cost?

    My ipod wont turn on also wont charge. Could this possibly be my motherboard? If so, could i get it fixed at what cost?

    Maybe
    Not Charge
    - See:    
    iPod touch: Hardware troubleshooting
    iPhone and iPod touch: Charging the battery
    - Try another cable. The cable for 5G iPod (lightning connector) seems to be more prone to failure than the older cable.
    - If a 5G iPod               
    Iphone 5 lightning port charging problem - SOLUTION!
    - Try another charging source
    - Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
    - Make an appointment at the Genius Bar of an Apple store.
      Apple Retail Store - Genius Bar
    And:                                               
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable       
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • Please help, my ipod wont turn on some1 help

    heii every1 my ipod wont turn on heres wat happend,
    I got the ipod on christmas and transfed over 500 songs and photos. (by the way its the new 30GBvideo) and it was working fine, then my uncle got me the iBlast and it worked good, then i went 2 my friends house and i was raining, it gota lil wet but it was fine. i got 2 my friends house and it froze then i reset it and now it wont turn on, i left it on overnight and it been like a day and i wont turn on its so kool and i want it 2 work somebody please help me
    Thanx, Mike West
    eMachines 3882 1GBRAM, 80GB HD   Windows XP   DVD+/-R/RW, USB 2.0 and 2.80GHz

    Welcome to the discussions.
    iPod Won't Turn On
    JC

  • Ipod wont turn on all i see is the apple sign then my ipod shuts off again, how to fix it?

    ipod wont turn on all i see is the apple sign then my ipod shuts off again, how to fix it?

    Connect it to itunes, and see if itunes recoginizes it.
    If not, then hold home and the power button to do a soft reset.
    If not, then you will need to go into recovery mode.
    To get into recovery mode you need to Hold Power + Home at the same time. After it goes blank, continue holding the home button while releasing your finger from the Power Button.
    You should be able to do it. Otherwise, you may need to send your Ipod in for repair.
    NOTE - Using recovery on your Ipod will erase all data and reset all settings.

  • My ipod wont turn on i already read about holding the power button and the home button the only thing is my home button is not working so what can i do

    my ipod wont turn on, its a ipod 5th gen- I turned off my ipod and then when I went to check it later it wont turn on this is the second time it happened, I tried to charge it its not recognizing it, I have heard that you can try to press the power button and the homebutton to make it work, when it happened the first time I did that and it worked but since my home button isn't working what can I do, can I try to fix it or do I have to go to apple and ask, can anyone help me plz

    Hello, pravin729.  
    Thank you for visiting Apple Support Communities.  
    I understand that your iPod touch will not turn on.  I would start with going through the troubleshooting steps in the article below.    
    If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on
    http://support.apple.com/en-us/HT201412
    Cheers,
    Jason H.

  • Ipod wont turn on /show up my computer

    hey there
    my ipod wont turn on. it sounds as if its firing up, then fails and displays the sad i pod icon. I've tried restoring factory settings etc but because my computer wont recognise it this can be done
    if anyone could help me out i;d be very grateful
    Thanks

    The Sad iPods icon or folder with an exclamation mark are the toughest problems to deal with, and must do a Restore in order to fix it. However, when your iPod is showing this icon, it is probably too late for your computer to recognize the iPod.
    1. Try these five steps (known as the five Rs) and it would conquer most iPod issues.
    http://www.apple.com/support/ipod/five_rs/
    2. Try to put the iPod into Disk Mode if it fails to appear on the desktop
    http://docs.info.apple.com/article.html?artnum=93651
    Still can't see your iPod?
    Several things could keep iPod from appearing in iTunes or in the Desktop/Finder when you connect it to your PC/Mac. The most likely causes are listed below in logical order. Check from the top of the list to see if that is what's keeping iPod from appearing.
    3. Try to wait 30 minutes while iPod is charging.
    4. Try another known-good FireWire or USB through Dock Connector cable.
    5. Try another known-good FireWire or USB port on your computer .
    6. Try to disconnect all devices from your computer's FireWire and USB ports.
    7. Windows users having trouble with their iPods should locate a Mac user. We've found that in many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
    8. Try to do an Erase (Disk Utility) on a Mac computer or a format with a PC (Disk Management tool) but ensure you choose the right Drive (your iPod not your Hard Disk of your computer). You may need to plug and unplug your iPod with the computer for several attempts, and switching around Format and Restore, and hope out of sudden, it will get recognized.
    9. Diagnostic mode solution – which I copied from a thread of a post from thinktwice
    “Then I cam across this special Diganostics Mode that you can get to by resetting and then while the Apple is showing pressing the Select and backwards keys simultaneously. It bring up and weird Diagnostic utility witha a abunch of tests. Here is what I did
    - I tried the 5in1 test and got and error on Firewire.
    - I did the HDD R/W and surprisingly it passed.
    - I went on to the HDD scan. This supposedly tkaes acouple of minute so I waited. I think 4-5 dots appeared then nothing. The iPod started to get hot. THe disk was spinning away. After a while the battery got very low. THis test chews up the battery. So I escaped out by resetting and went to connect it to a power source.
    My USB was dangling out of my computer and I was too lazy to get the Firewire AC adapter thing going so I connected expecting the whole lockup thing with iTunes. Surprise. IT was recognized immediately and has been working like a champ. So go figure.
    Details on Diag mode can be found at http://www.methodshop.com/mp3/ipodsupport/diagnosticmode/index.shtml
    10.Let me ask you a question, if an iPod with no iPod software with it. When your connect it with a computer, what would happen?
    Yeah, the computer will treat it as a fresh external hard disk, which will get force mounted, the computer will ask you to format the iPod. It does not really matter the format is completed or not, the key is to erase (or partly) the corrupted iPod software on the iPod, after that the computer will recognize it.
    Once it has been completed, eject your iPod, open the iPod updater and interestingly, you will able to do the Restore this time.
    Base on the above, that's why I suggest Windows users who experience trouble with their iPods should locate a Mac machine or vice versa. PC computer will not recognize a Mac formatted iPod, but it will get mounted in an attempt to format your iPod.
    But, if none of these steps address the issue, your iPod may need to be repaired. You can arrange for service at the iPod Service Website.
    I have just read an interesting solution about the Sad iPod, it does make sense but the warranty will be waived once you open the iPod, I would not do it myself as I am not good on doing this
    http://discussions.apple.com/thread.jspa?threadID=412033&tstart=0
    Pictures and instructions of how to open the iPod case for battery replacement
    http://www.kokopellimusic.us/KM_instructions.htm

  • Ipod wont turn on nor charge how do i fix this?

    ipod wont turn on nor charge how do i fix this?

    - First try resetting the iPOd.
    Reset iPod touch:  Press and hold the On/Off Sleep/Wake button and the Home
    button at the same time for at least ten seconds, until the Apple logo appears.
    - Next connect to your computer. If it shows in iTunes restore the iPOd
    - Next see if placing the iPod in recovery mode will allow you to restore the iPod. For recovery mode see:
    iPhone and iPod touch: Unable to update or restore
    - Last, make an appointment at the Genius Bar of an Apple store since you likely have a hardware problem.

  • HT201210 my ipod wont turn on it keeps putting some white lights so what should i do?

    my ipod wont turn on it keeps putting some white lights so what should i do?

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar

  • My ipod wont turn on it only ligths up and thats it

    my ipod wont turn on it was working good but now only the screen its blank.

    Have you tried resetting the iPod?  To do this press and hold both the Sleep/Wake and Home buttons together long enough for the Apple logo to appear.  This may or may not work the first time around so be sure to try this more than once.  It might help to have it plugged into an external power source as well.
    B-rock

  • My ipod wont turn on and only flashes the apple logo what do i ?

    not too sure what going on, my ipod wont turn on and when looking at the screen all u see is the apple logo flashing from time too time. i tried resetting it but that didand if so how? nothing. do i now have to do a factory reset

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

  • Ipod wont turn off in the dock

    i have an ipod connected to the apple universal dock. the ipod wont turn off after it has been charged, the screen shows that it is fully charged. how do i turn it off without removing it from the dock? i have both my ipod dock and the tv connected to the same set of speakers...the tv sound ouput is very low if the ipod doesnt turn off since both of them share the same speakers....if i remove the power to the dock, the speaker again outputs full volume from the tv. any ideas?
    ipod 5th gen    

    I just bought an 60gig Ipod photo and it won't turn off.
    I was going to post my own topic put someone mentioned it already. It won't do anything its frozen. is it broken?
    LmB

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